# Mautic 5 Install/Upgrade Support **URL:** https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=10 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 11 --- ## [How to move MAUTIC from PHP 8.0 to 8.1](https://forum.mautic.org/t/how-to-move-mautic-from-php-8-0-to-8-1/30861)
**Author:** [@omert](https://forum.mautic.org/u/omert)\ **Replies:** 6\ **Last updated:** [February 21, 2024, 6:06pm UTC](https://forum.mautic.org/t/how-to-move-mautic-from-php-8-0-to-8-1/30861 "2024-02-21T18:06:19Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.0.28 My Database type and version is: MySQL 8.0.35 Your problem My problem is: Seems like when using PHP8.0-FPM on my NGINX, MAUTIC 5.0.3 works OK. … --- ## [I have some issues to update from 4.1.0](https://forum.mautic.org/t/i-have-some-issues-to-update-from-4-1-0/30477)
**Author:** [@funkman733](https://forum.mautic.org/u/funkman733)\ **Replies:** 6\ **Last updated:** [February 21, 2024, 5:46pm UTC](https://forum.mautic.org/t/i-have-some-issues-to-update-from-4-1-0/30477 "2024-02-21T17:46:31Z")
Your software My Mautic version is: 4.1.0 My PHP version is: 7.4.33 My Database type and version is: 10.6.16-MariaDB-cll-lve-log Your problem My problem is: that I have some issues updating from the 4.1.0 version to… --- ## [Install Mautic 5.0.3 in Azure Website service](https://forum.mautic.org/t/install-mautic-5-0-3-in-azure-website-service/30967)
**Author:** [@emmanu](https://forum.mautic.org/u/emmanu)\ **Replies:** 0\ **Last updated:** [February 20, 2024, 9:13am UTC](https://forum.mautic.org/t/install-mautic-5-0-3-in-azure-website-service/30967 "2024-02-20T09:13:13Z")
Hi everyone, is there a step by step guide to install mautic 5 in azure website service? Didn’t find anything in the web about it. Thank you! --- ## [Amazon SNS does not confirm my link point url](https://forum.mautic.org/t/amazon-sns-does-not-confirm-my-link-point-url/30835)
**Author:** [@arielhc](https://forum.mautic.org/u/arielhc)\ **Replies:** 3\ **Last updated:** [February 19, 2024, 6:29pm UTC](https://forum.mautic.org/t/amazon-sns-does-not-confirm-my-link-point-url/30835 "2024-02-19T18:29:14Z")
Your software My Mautic version is: 5.03 My PHP version is: 8.1 My Database type and version is: Your problem My problem is: Amazon SNS does not confirm my link point url. I tried http and https and different URLs … --- ## [Troubleshooting Mautic 5.0.3 Upgrade: Sparkpost Plugin Issues and Character Escaping Errors](https://forum.mautic.org/t/troubleshooting-mautic-5-0-3-upgrade-sparkpost-plugin-issues-and-character-escaping-errors/30906)
**Author:** [@tacester](https://forum.mautic.org/u/tacester)\ **Replies:** 2\ **Last updated:** [February 16, 2024, 4:21am UTC](https://forum.mautic.org/t/troubleshooting-mautic-5-0-3-upgrade-sparkpost-plugin-issues-and-character-escaping-errors/30906 "2024-02-16T04:21:49Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.0.30 My Database type and version is: MySQL 8.0.33 Your problem My problem is: I recently upgraded from Mautic 4.4.10 to 5.0.3 and am attempting to use… --- ## [Mautic 5.0.3 - Characters in certain button labels and config values are being encoded](https://forum.mautic.org/t/mautic-5-0-3-characters-in-certain-button-labels-and-config-values-are-being-encoded/30907)
**Author:** [@tacester](https://forum.mautic.org/u/tacester)\ **Replies:** 2\ **Last updated:** [February 15, 2024, 10:21pm UTC](https://forum.mautic.org/t/mautic-5-0-3-characters-in-certain-button-labels-and-config-values-are-being-encoded/30907 "2024-02-15T22:21:40Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.0.30 My Database type and version is: MySQL 8.0.33 Your problem My problem is: Yesterday I upgraded from Mautic 4.4.10 to 5.0.3 in a test environment a… --- ## [Mautic 5.0.3 upgrading issues](https://forum.mautic.org/t/mautic-5-0-3-upgrading-issues/30856)
**Author:** [@shyamalm](https://forum.mautic.org/u/shyamalm)\ **Replies:** 6\ **Last updated:** [February 14, 2024, 4:14pm UTC](https://forum.mautic.org/t/mautic-5-0-3-upgrading-issues/30856 "2024-02-14T16:14:14Z")
Your software My Mautic version is:5.0.3 My PHP version is:8.1 My Database type and version is: 10.3.39-MariaDB-0ubuntu0.20.04.2 Your problem My problem is: I am facing few issues after upgrade to Mautic v5.0.3 from… --- ## [NEW, Adding personal mail server](https://forum.mautic.org/t/new-adding-personal-mail-server/30838)
**Author:** [@kleanth](https://forum.mautic.org/u/kleanth)\ **Replies:** 3\ **Last updated:** [February 10, 2024, 1:13am UTC](https://forum.mautic.org/t/new-adding-personal-mail-server/30838 "2024-02-10T01:13:40Z")
Your software My Mautic version is: 5 My PHP version is: 8.1 My Database type and version is: MariaDB 15.1 Your problem My problem is:Hey everyone so my problem is that when i installed mautic 4, which didnt work fo… --- ## [Queue for failures using RabbitMQ](https://forum.mautic.org/t/queue-for-failures-using-rabbitmq/30830)
**Author:** [@acremonezi](https://forum.mautic.org/u/acremonezi)\ **Replies:** 0\ **Last updated:** [February 8, 2024, 12:48pm UTC](https://forum.mautic.org/t/queue-for-failures-using-rabbitmq/30830 "2024-02-08T12:48:01Z")
Mautic: v5.0.3 Please, into this documentation bellow it is showing how to setup Queue for failures using the Doctrine transport. https://docs.mautic.org/en/5.x/configuration/settings.html#queue-for-failures But pleas… --- ## [Problem upgrading to Mautic 5.03](https://forum.mautic.org/t/problem-upgrading-to-mautic-5-03/30810)
**Author:** [@arielhc](https://forum.mautic.org/u/arielhc)\ **Replies:** 3\ **Last updated:** [February 7, 2024, 3:38pm UTC](https://forum.mautic.org/t/problem-upgrading-to-mautic-5-03/30810 "2024-02-07T15:38:20Z")
Your software My Mautic version is: 5.03 My PHP version is:8.1 My Database type and version is: Your problem My problem is: I tried to update Mautic to the latest version via SSH. The command “php bin/console maut… --- ## [Connecting to Postal via API](https://forum.mautic.org/t/connecting-to-postal-via-api/30808)
**Author:** [@bob-emblibrary](https://forum.mautic.org/u/bob-emblibrary)\ **Replies:** 2\ **Last updated:** [February 6, 2024, 10:16pm UTC](https://forum.mautic.org/t/connecting-to-postal-via-api/30808 "2024-02-06T22:16:24Z")
Your software My Mautic version is:5.0.3 My PHP version is:8.1 My Database type and version is:mariadb 15.1 Your problem My problem is: Trying to install a plugin ‘postal\_server\_api\_transport\_for\_mautic’ and followi… --- ## [5.0.1 -\> 5.0.2 No longer able to open campaign builder](https://forum.mautic.org/t/5-0-1-5-0-2-no-longer-able-to-open-campaign-builder/30745)
**Author:** [@xavier\_h](https://forum.mautic.org/u/xavier_h)\ **Replies:** 9\ **Last updated:** [February 6, 2024, 4:37am UTC](https://forum.mautic.org/t/5-0-1-5-0-2-no-longer-able-to-open-campaign-builder/30745 "2024-02-06T04:37:33Z")
Your software My Mautic version is: 5.0.2 My PHP version is: 8.1.26 My Database type and version is: MySQL 8.0.35 Your problem My problem is: Since updating to 5.0.2 from 5.0.1, I have not been able to launch the ca… --- ## [Strategy for migrating from Active Campaign](https://forum.mautic.org/t/strategy-for-migrating-from-active-campaign/30575)
**Author:** [@jayme.edwards](https://forum.mautic.org/u/jayme.edwards)\ **Replies:** 3\ **Last updated:** [February 2, 2024, 4:29pm UTC](https://forum.mautic.org/t/strategy-for-migrating-from-active-campaign/30575 "2024-02-02T16:29:20Z")
I’ve been using ActiveCampaign for about 5 years and really unhappy with them. Both pricing and support. Since I’m a developer, I stumbled upon mautic and it looks like it may do what I want. I’ve read all the user and … --- ## [Mautic 5 update strategy when using composer and docker](https://forum.mautic.org/t/mautic-5-update-strategy-when-using-composer-and-docker/30589)
**Author:** [@jayme.edwards](https://forum.mautic.org/u/jayme.edwards)\ **Replies:** 3\ **Last updated:** [February 2, 2024, 4:15pm UTC](https://forum.mautic.org/t/mautic-5-update-strategy-when-using-composer-and-docker/30589 "2024-02-02T16:15:51Z")
Using the existing repo for mautic’s docker image as a starting point, I was able to create a docker image to host version 5 of mautic. However, there’s a problem with how I expect to update it. As a background, typical… --- ## [API not returning data](https://forum.mautic.org/t/api-not-returning-data/30686)
**Author:** [@vog](https://forum.mautic.org/u/vog)\ **Replies:** 1\ **Last updated:** [January 27, 2024, 11:38am UTC](https://forum.mautic.org/t/api-not-returning-data/30686 "2024-01-27T11:38:37Z")
Your software My Mautic version is: 5.0.2 My PHP version is: 8.0.30 My Database type and version is: MariaDB 10.6.16-MariaDB-0ubuntu0.22.04.1 Your problem My problem is: When using the API I get a result but each i… --- ## [Can't get Mautic to install correctly](https://forum.mautic.org/t/cant-get-mautic-to-install-correctly/30247)
**Author:** [@mdcyntst](https://forum.mautic.org/u/mdcyntst)\ **Replies:** 6\ **Last updated:** [January 24, 2024, 1:24am UTC](https://forum.mautic.org/t/cant-get-mautic-to-install-correctly/30247 "2024-01-24T01:24:44Z")
I can’t find any references to my situation. Tried a number of different install methods, all with the same result. The config wizard page will not load Last install process was straight forward. (it’s interpeting t… --- ## [MauticTwigTemplatesBundle not shown](https://forum.mautic.org/t/mautictwigtemplatesbundle-not-shown/30595)
**Author:** [@taxi](https://forum.mautic.org/u/taxi)\ **Replies:** 9\ **Last updated:** [January 22, 2024, 11:19pm UTC](https://forum.mautic.org/t/mautictwigtemplatesbundle-not-shown/30595 "2024-01-22T23:19:58Z")
Your software My Mautic version is: 5.0.2 My PHP version is: 8.1.27 My Database type and version is: mariadb-server 1:10.11.6-0+deb12u1 Your problem My problem is: Plugin is not shown in the backend unter plugins T… --- ## [Upgrade from MAUTIC 4.4.11 --\> 5.0.2 problem](https://forum.mautic.org/t/upgrade-from-mautic-4-4-11-5-0-2-problem/30602)
**Author:** [@omert](https://forum.mautic.org/u/omert)\ **Replies:** 4\ **Last updated:** [January 22, 2024, 12:36pm UTC](https://forum.mautic.org/t/upgrade-from-mautic-4-4-11-5-0-2-problem/30602 "2024-01-22T12:36:27Z")
Your software My Mautic version is: 5.0.2 My PHP version is: 8.0.28 My Database type and version is: MySQL 8.0.35 Your problem My problem is: After upgrade from 4.4.11 → 5.0.2 I’m getting red offline error message … --- ## [Cannot login to v5 error 500](https://forum.mautic.org/t/cannot-login-to-v5-error-500/30435)
**Author:** [@mauticcy](https://forum.mautic.org/u/mauticcy)\ **Replies:** 4\ **Last updated:** [January 20, 2024, 2:17pm UTC](https://forum.mautic.org/t/cannot-login-to-v5-error-500/30435 "2024-01-20T14:17:49Z")
I installed v5 today after the release but cannot login. I get the login screen , then error 500. v4 was working fine log file shows this PHP Fatal error: Uncaught Error: Undefined constant Mautic\\UserBundle\\UserEve… --- ## [Switching to Composer (mautic 5) - npx patch-package issue](https://forum.mautic.org/t/switching-to-composer-mautic-5-npx-patch-package-issue/30564)
**Author:** [@lexgabrees](https://forum.mautic.org/u/lexgabrees)\ **Replies:** 7\ **Last updated:** [January 20, 2024, 7:52am UTC](https://forum.mautic.org/t/switching-to-composer-mautic-5-npx-patch-package-issue/30564 "2024-01-20T07:52:37Z")
Trying to switch Mautic 5.02 to a composer version isn’t working for me. (mind you, I’m no composer wizard, but I’ve followed all the instructions precisely). After running the composer create-project command, I’m gett… --- ## [Mysql data imported OK, but nothing showing in the dashboard](https://forum.mautic.org/t/mysql-data-imported-ok-but-nothing-showing-in-the-dashboard/30557)
**Author:** [@zagenie](https://forum.mautic.org/u/zagenie)\ **Replies:** 0\ **Last updated:** [January 18, 2024, 7:27pm UTC](https://forum.mautic.org/t/mysql-data-imported-ok-but-nothing-showing-in-the-dashboard/30557 "2024-01-18T19:27:21Z")
Your software My Mautic version is: Moving from old 4.10 installation to new intallation with 5.02 My PHP version is: 8.1 My Database type and version is: Mariadb 10 Your problem My problem is: Data and contacts no… --- ## [Dashboard not populating on Mobile, but fine on Desktop](https://forum.mautic.org/t/dashboard-not-populating-on-mobile-but-fine-on-desktop/30434)
**Author:** [@lexgabrees](https://forum.mautic.org/u/lexgabrees)\ **Replies:** 10\ **Last updated:** [January 18, 2024, 9:39am UTC](https://forum.mautic.org/t/dashboard-not-populating-on-mobile-but-fine-on-desktop/30434 "2024-01-18T09:39:26Z")
Just tried the update to 5.01 … Works fine on the desktop (after the schema fix). Logging in from the mobile phone (as I’ve done for years) doesn’t work though. The dashboard doesn’t populate and keeps loading … Even af… --- ## [How to update 5 to 5.0.1 via composer?](https://forum.mautic.org/t/how-to-update-5-to-5-0-1-via-composer/30430)
**Author:** [@timscha](https://forum.mautic.org/u/timscha)\ **Replies:** 16\ **Last updated:** [January 18, 2024, 6:05am UTC](https://forum.mautic.org/t/how-to-update-5-to-5-0-1-via-composer/30430 "2024-01-18T06:05:07Z")
Hej guys, I did a new installation of Mautic 5 via Composer. Now Mautic shows an update to 5.0.1. How do I update over composer? The documentation is missing this point so far: https://docs.mautic.org/en/5.x/getting\_… --- ## [Problem installing mautic 5 new installation](https://forum.mautic.org/t/problem-installing-mautic-5-new-installation/30514)
**Author:** [@mtnlvy](https://forum.mautic.org/u/mtnlvy)\ **Replies:** 8\ **Last updated:** [January 17, 2024, 4:26pm UTC](https://forum.mautic.org/t/problem-installing-mautic-5-new-installation/30514 "2024-01-17T16:26:40Z")
Your software My Mautic version is: 5.0 My PHP version is: 8.0 My Database type and version is: mysQl 5.7 Your problem My problem is: just go to install new mautic 5.0 ehen go to the installer path https://bkalut.… --- ## [Mautic 5 VPS See only content of index.php](https://forum.mautic.org/t/mautic-5-vps-see-only-content-of-index-php/30510)
**Author:** [@mcdiver](https://forum.mautic.org/u/mcdiver)\ **Replies:** 2\ **Last updated:** [January 16, 2024, 5:39pm UTC](https://forum.mautic.org/t/mautic-5-vps-see-only-content-of-index-php/30510 "2024-01-16T17:39:12Z")
Good evening Mautic-Community (at least, where I am is evening :wink: ) My Mautic version is: 5.0.1 My PHP version is: 8.1 My Database type and version is: MySQL My problem is: After setting up a VPS (apache2) with … --- ## [4.4.10 → 5.0.1 fails because Symfony Path is not fount in ParameterLoader.php](https://forum.mautic.org/t/4-4-10-5-0-1-fails-because-symfony-path-is-not-fount-in-parameterloader-php/30475)
**Author:** [@peter\_k](https://forum.mautic.org/u/peter_k)\ **Replies:** 10\ **Last updated:** [January 16, 2024, 1:38pm UTC](https://forum.mautic.org/t/4-4-10-5-0-1-fails-because-symfony-path-is-not-fount-in-parameterloader-php/30475 "2024-01-16T13:38:13Z")
Your software My Mautic version is: 4.10 → 5.0.1 My PHP version is: PHP 8.1.27 (cli) (built: Dec 19 2023 20:35:55) (NTS gcc x86\_64) Copyright (c) The PHP Group Zend Engine v4.1.27, Copyright (c) Zend Technologies … --- ## [5.0.1 installation with composer - 500 internal server error](https://forum.mautic.org/t/5-0-1-installation-with-composer-500-internal-server-error/30490)
**Author:** [@emmanu](https://forum.mautic.org/u/emmanu)\ **Replies:** 3\ **Last updated:** [January 15, 2024, 2:18pm UTC](https://forum.mautic.org/t/5-0-1-installation-with-composer-500-internal-server-error/30490 "2024-01-15T14:18:14Z")
Your software My Mautic version is: 5.0.1 My PHP version is: PHP 8.1.27 (cli) (built: Dec 21 2023 20:19:54) (NTS) Copyright (c) The PHP Group Zend Engine v4.1.27, Copyright (c) Zend Technologies with Zend OPcache v… --- ## [Mautic upgrade to 4.4.10 -\> 5.0.1 breaks](https://forum.mautic.org/t/mautic-upgrade-to-4-4-10-5-0-1-breaks/30440)
**Author:** [@chrishinds](https://forum.mautic.org/u/chrishinds)\ **Replies:** 5\ **Last updated:** [January 15, 2024, 10:16am UTC](https://forum.mautic.org/t/mautic-upgrade-to-4-4-10-5-0-1-breaks/30440 "2024-01-15T10:16:26Z")
Your software Mautic 4.4.10 upgrading to Mautic 5.0.1 PHP: tried both 8.0.30 and 8.1 Your Problem Upgrading leads to error message I used the command line upgrade path to upgrade from 4.4.10 → Mautic 5.0.1, but once… --- ## [Restoring Mautic gives error](https://forum.mautic.org/t/restoring-mautic-gives-error/30476)
**Author:** [@dev570](https://forum.mautic.org/u/dev570)\ **Replies:** 1\ **Last updated:** [January 14, 2024, 1:36pm UTC](https://forum.mautic.org/t/restoring-mautic-gives-error/30476 "2024-01-14T13:36:05Z")
I tried to update to Mautic 5.0.1 but this gave some issues. I restored a full backup including the database, but now I am getting the error 500. If I try to clear the cache with CLI for example I get this error below. … --- ## [Update 5.0.1](https://forum.mautic.org/t/update-5-0-1/30474)
**Author:** [@taxi](https://forum.mautic.org/u/taxi)\ **Replies:** 4\ **Last updated:** [January 12, 2024, 8:13pm UTC](https://forum.mautic.org/t/update-5-0-1/30474 "2024-01-12T20:13:31Z")
Your software My Mautic version is: 5.0.1 My PHP version is: 8.1.27 My Database type and version is: mysql Ver 15.1 Distrib 10.5.21-MariaDB Your problem My problem is: I’m really excited about the new Mautic relea… [Previous page](https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=9) [Next page](https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=11)