# Mautic 5 Install/Upgrade Support **URL:** https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=5 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 6 --- ## [Form always uses assigned contact/company field's list choices](https://forum.mautic.org/t/form-always-uses-assigned-contact-company-fields-list-choices/32008)
**Author:** [@tomwoef](https://forum.mautic.org/u/tomwoef)\ **Replies:** 1\ **Last updated:** [October 29, 2024, 2:40pm UTC](https://forum.mautic.org/t/form-always-uses-assigned-contact-company-fields-list-choices/32008 "2024-10-29T14:40:48Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.0 My Database type and version is: Mysql Your problem My problem is: Form not correcly updated More info: I have a a select group with dog breeds saved… --- ## [Mautic 5 - Cronjobs needed?](https://forum.mautic.org/t/mautic-5-cronjobs-needed/33936)
**Author:** [@aysal](https://forum.mautic.org/u/aysal)\ **Replies:** 3\ **Last updated:** [October 29, 2024, 11:26am UTC](https://forum.mautic.org/t/mautic-5-cronjobs-needed/33936 "2024-10-29T11:26:52Z")
Hi there, just installed the newest Mautic on my hoster and trying to get everything running. I just set up all cronjobs like written in the documentation and in an youtube Video i learned that maybe (?) Mautic 5 doesn… --- ## [Different projects on one Mautic installation?](https://forum.mautic.org/t/different-projects-on-one-mautic-installation/33962)
**Author:** [@aysal](https://forum.mautic.org/u/aysal)\ **Replies:** 0\ **Last updated:** [October 29, 2024, 6:43am UTC](https://forum.mautic.org/t/different-projects-on-one-mautic-installation/33962 "2024-10-29T06:43:59Z")
Hi there, let me get directly to the point. I have multiple products/services i want to use mautic for. One is for councelling, another one is for a training plattform etc. What i was thinking about was that if someone… --- ## [Issues with false sending in mautic 5](https://forum.mautic.org/t/issues-with-false-sending-in-mautic-5/33924)
**Author:** [@sks81](https://forum.mautic.org/u/sks81)\ **Replies:** 13\ **Last updated:** [October 25, 2024, 4:56pm UTC](https://forum.mautic.org/t/issues-with-false-sending-in-mautic-5/33924 "2024-10-25T16:56:44Z")
Your software My Mautic version is: 5.1.1 My PHP version is: 8.1 My Database type and version is: MySQL Your problem My problem is: I am trying to use Amazon SES. When I go to the config email section and put in my … --- ## [Use rsync to copy installation (npm not available on hosting)](https://forum.mautic.org/t/use-rsync-to-copy-installation-npm-not-available-on-hosting/33930)
**Author:** [@larsmattia](https://forum.mautic.org/u/larsmattia)\ **Replies:** 1\ **Last updated:** [October 25, 2024, 9:54am UTC](https://forum.mautic.org/t/use-rsync-to-copy-installation-npm-not-available-on-hosting/33930 "2024-10-25T09:54:58Z")
Your software My Mautic version is: 5.1.x My PHP version is: 8.1.30 My Database type and version is: ? Your problem On my webhoster npm is not available. Everything else is. Due to npm no being available I can’t ins… --- ## [Error calling /contacts/batch/edit - Array to string issue?](https://forum.mautic.org/t/error-calling-contacts-batch-edit-array-to-string-issue/33922)
**Author:** [@dharakos](https://forum.mautic.org/u/dharakos)\ **Replies:** 0\ **Last updated:** [October 24, 2024, 6:14am UTC](https://forum.mautic.org/t/error-calling-contacts-batch-edit-array-to-string-issue/33922 "2024-10-24T06:14:40Z")
Your software My Mautic version is: 5.1.1 My PHP version is: 8.1 (also tried 8.2) My Database type and version is: mariadb 10.6 (cluster) Your problem My problem is: I do a PUT to /contacts/batch/edit and it fails w… --- ## [Retry events that Failed to execute campaign event](https://forum.mautic.org/t/retry-events-that-failed-to-execute-campaign-event/33879)
**Author:** [@zero477](https://forum.mautic.org/u/zero477)\ **Replies:** 2\ **Last updated:** [October 22, 2024, 9:49am UTC](https://forum.mautic.org/t/retry-events-that-failed-to-execute-campaign-event/33879 "2024-10-22T09:49:07Z")
How can \[Failed to execute campaign event\]s be redone and notifications about failed events deleted ? --- ## [Maximum number of database connections exceeded](https://forum.mautic.org/t/maximum-number-of-database-connections-exceeded/33747)
**Author:** [@tim\_glueck](https://forum.mautic.org/u/tim_glueck)\ **Replies:** 4\ **Last updated:** [October 16, 2024, 9:38am UTC](https://forum.mautic.org/t/maximum-number-of-database-connections-exceeded/33747 "2024-10-16T09:38:57Z")
Your software My Mautic version is: 5.1 My PHP version is: 8.1 My Database type and version is: Mysql Your problem My problem is: I have configured and installed Mautic without issues and it runs approx. for 10 da… --- ## [Installing & Configuring Sparkpost for Mautic 5.1](https://forum.mautic.org/t/installing-configuring-sparkpost-for-mautic-5-1/32434)
**Author:** [@gathh](https://forum.mautic.org/u/gathh)\ **Replies:** 9\ **Last updated:** [October 10, 2024, 7:52am UTC](https://forum.mautic.org/t/installing-configuring-sparkpost-for-mautic-5-1/32434 "2024-10-10T07:52:05Z")
Your software My Mautic version is: 5.1 My PHP version is: 8.2 My Database type and version is: 10.6.18-MariaDB Could someone please guide me on how to install Sparkpost plugin for Mautic 5.1? We have used Mautic 4.x… --- ## [MAUTIC Subdirectory cannot be reached after setup](https://forum.mautic.org/t/mautic-subdirectory-cannot-be-reached-after-setup/33718)
**Author:** [@nikola0020](https://forum.mautic.org/u/nikola0020)\ **Replies:** 4\ **Last updated:** [October 8, 2024, 4:00pm UTC](https://forum.mautic.org/t/mautic-subdirectory-cannot-be-reached-after-setup/33718 "2024-10-08T16:00:53Z")
Your software My Mautic version is: 97\_mautic-511 My PHP version is: 8.2.12 My Database type and version is: MySQL Your problem My problem is: Whenever I go to my subdirectory for Mautic I get the error " This site … --- ## [Unable to load redis](https://forum.mautic.org/t/unable-to-load-redis/33732)
**Author:** [@nikola0020](https://forum.mautic.org/u/nikola0020)\ **Replies:** 6\ **Last updated:** [October 7, 2024, 5:07pm UTC](https://forum.mautic.org/t/unable-to-load-redis/33732 "2024-10-07T17:07:28Z")
I’ve been trying to set up Mautic for 2 days now. The Mautic instance cannot be reached when I go to my domain subdirectory and I think it’s because the composer didn’t set everything up correctly. Please help I would b… --- ## [Missing enviromental variables in run time](https://forum.mautic.org/t/missing-enviromental-variables-in-run-time/33004)
**Author:** [@grinono](https://forum.mautic.org/u/grinono)\ **Replies:** 2\ **Last updated:** [October 6, 2024, 6:19pm UTC](https://forum.mautic.org/t/missing-enviromental-variables-in-run-time/33004 "2024-10-06T18:19:40Z")
I’m having an environmental vars issue. I run the docker image in kubernetes with the envs like MYSQL\_HOST configured. when in running in shell \> echo $MYSQL\_HOST is returns the right value but the logs of the machine … --- ## [New installation with composer: web installer not found](https://forum.mautic.org/t/new-installation-with-composer-web-installer-not-found/33048)
**Author:** [@perissf](https://forum.mautic.org/u/perissf)\ **Replies:** 4\ **Last updated:** [October 4, 2024, 4:59pm UTC](https://forum.mautic.org/t/new-installation-with-composer-web-installer-not-found/33048 "2024-10-04T16:59:32Z")
My Mautic version is: 5.10 My PHP version is: 8.2.20 My Database type and version is: 10.11.6-MariaDB-0+deb12u1 With Composer installed, I installed Mautic by running composer install from the folder where I extracted… --- ## [Access Error on create new components](https://forum.mautic.org/t/access-error-on-create-new-components/33347)
**Author:** [@neoroot](https://forum.mautic.org/u/neoroot)\ **Replies:** 8\ **Last updated:** [September 30, 2024, 6:16pm UTC](https://forum.mautic.org/t/access-error-on-create-new-components/33347 "2024-09-30T18:16:43Z")
My Mautic version is: v5.1.0 My PHP version is: 8.2.23 My Database type and version is: 10.6.18-MariaDB, My problem is: After creating a new form standalone, when a try to add the first field to the form a get this m… --- ## [Some error upgrade 5.1.0 to 5.1.1](https://forum.mautic.org/t/some-error-upgrade-5-1-0-to-5-1-1/33659)
**Author:** [@sergioc](https://forum.mautic.org/u/sergioc)\ **Replies:** 0\ **Last updated:** [September 30, 2024, 4:16pm UTC](https://forum.mautic.org/t/some-error-upgrade-5-1-0-to-5-1-1/33659 "2024-09-30T16:16:00Z")
My software My Mautic version is: 5.1.1 My PHP version is: 8.1 My Database type and version is: MySql Hi everyone, I’m new to the forum and to using mautic. I need some help if possible. I updated from version 5.1.0 … --- ## [Installer media assets throwing 404](https://forum.mautic.org/t/installer-media-assets-throwing-404/33627)
**Author:** [@mcnaveen](https://forum.mautic.org/u/mcnaveen)\ **Replies:** 0\ **Last updated:** [September 27, 2024, 3:52am UTC](https://forum.mautic.org/t/installer-media-assets-throwing-404/33627 "2024-09-27T03:52:48Z")
Your software My Mautic version is: 5 My PHP version is: Running on Docker (mautic/mautic:5-fpm) My Database type and version is: MySQL 8 Your problem My problem is: I set up Mautic with docker and nginx (host) and … --- ## [Mautic 5.+ Docker php-fpm/nginx update image](https://forum.mautic.org/t/mautic-5-docker-php-fpm-nginx-update-image/33578)
**Author:** [@kingfisher](https://forum.mautic.org/u/kingfisher)\ **Replies:** 2\ **Last updated:** [September 24, 2024, 11:58am UTC](https://forum.mautic.org/t/mautic-5-docker-php-fpm-nginx-update-image/33578 "2024-09-24T11:58:50Z")
Your software My Mautic version is: 5.1.0 My PHP version is: fpm-8.1 My Database type and version is: 11.3.2-MariaDB Your problem My problem is: Following the official example for using Mautic 5 with docker we try … --- ## [Queue in Mautic 5.1.1. not findable](https://forum.mautic.org/t/queue-in-mautic-5-1-1-not-findable/33565)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 5\ **Last updated:** [September 23, 2024, 4:47pm UTC](https://forum.mautic.org/t/queue-in-mautic-5-1-1-not-findable/33565 "2024-09-23T16:47:51Z")
Is it possible to send e.g. 5000 e-Mails newsletter instead of sending all 5000 immediatley in 500er blocks? E.g. all 20min 500, next 20min the next 500? At the moment not a problem for me, but i’m interessted if Mautic… --- ## [Missing commands in the update manual to update Mautic](https://forum.mautic.org/t/missing-commands-in-the-update-manual-to-update-mautic/33531)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 3\ **Last updated:** [September 23, 2024, 6:22am UTC](https://forum.mautic.org/t/missing-commands-in-the-update-manual-to-update-mautic/33531 "2024-09-23T06:22:07Z")
I have just updated from Mautic 5.1 to 5.1.1 via command line as here described: https://docs.mautic.org/en/5.x/getting\_started/how\_to\_update\_mautic.html#updating-at-the-command-line-non-composer-based-installations Be… --- ## [Mautic 5.1.1 Landing Page format question](https://forum.mautic.org/t/mautic-5-1-1-landing-page-format-question/33548)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 0\ **Last updated:** [September 19, 2024, 6:46pm UTC](https://forum.mautic.org/t/mautic-5-1-1-landing-page-format-question/33548 "2024-09-19T18:46:41Z")
I’m a bit confused, how to format the text blocks. I can’t see a solution to decide if a text area is only in the middle or full wide. It depends how wide the text area above is and if pull the new in the text above or m… --- ## [Restart a campaign with new form entry](https://forum.mautic.org/t/restart-a-campaign-with-new-form-entry/33535)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 3\ **Last updated:** [September 19, 2024, 3:40pm UTC](https://forum.mautic.org/t/restart-a-campaign-with-new-form-entry/33535 "2024-09-19T15:40:10Z")
I have a campaign, called “tutorial metabolism program” - started by a segment if a contact gets the tag “tutorial metabolism program” How the contact comes in: After a contact gives his dates in a form of Mautic, disp… --- ## [Very small font after update to 5.1.1](https://forum.mautic.org/t/very-small-font-after-update-to-5-1-1/33543)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 0\ **Last updated:** [September 19, 2024, 3:36pm UTC](https://forum.mautic.org/t/very-small-font-after-update-to-5-1-1/33543 "2024-09-19T15:36:47Z")
Mautic 5.1.1 First, many bugs are fixed. Thanks. Runs on my first view fine. But the font i mean is now smaller in the lists (segments, campaigns, e-mails…). I zoom in with my browser to 120% to be able to work with th… --- ## [Howto update Mariadb on ubuntu 22.04](https://forum.mautic.org/t/howto-update-mariadb-on-ubuntu-22-04/33534)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 0\ **Last updated:** [September 19, 2024, 4:52am UTC](https://forum.mautic.org/t/howto-update-mariadb-on-ubuntu-22-04/33534 "2024-09-19T04:52:47Z")
I ask here the pro’s if i need to update the mariadb on ubuntu 22.04 and if yes, howto best? My system: VPS Server at hetzer.com with ubuntu 22.04 Mautic 5.1.1 PHP 8.2.23 Distrib 10.6.18-MariaDB I found here a tuto… --- ## [Installation of Mautic v5 on Proxmox Server with Ubuntu 24 CT](https://forum.mautic.org/t/installation-of-mautic-v5-on-proxmox-server-with-ubuntu-24-ct/33393)
**Author:** [@tskamath](https://forum.mautic.org/u/tskamath)\ **Replies:** 1\ **Last updated:** [September 18, 2024, 10:04am UTC](https://forum.mautic.org/t/installation-of-mautic-v5-on-proxmox-server-with-ubuntu-24-ct/33393 "2024-09-18T10:04:02Z")
My Mautic version is: 5.1.0 My PHP version is: 8.1 My Database type and version is: mariaDB Your problem My problem is: I had a prefect run to install the Mautic v5 following the TuT by @joeyk a big thanks and shout-… --- ## [Contacts Deleted after Migrating](https://forum.mautic.org/t/contacts-deleted-after-migrating/33435)
**Author:** [@tobsowo](https://forum.mautic.org/u/tobsowo)\ **Replies:** 0\ **Last updated:** [September 10, 2024, 10:17pm UTC](https://forum.mautic.org/t/contacts-deleted-after-migrating/33435 "2024-09-10T22:17:59Z")
After successfully migrating Mautic from one server to another I later realized that all contacts are deleted although statistics still remains. Is there something I’m doing wrong and has anyone experienced this before? … --- ## [Problem while installing mautic 5.1](https://forum.mautic.org/t/problem-while-installing-mautic-5-1/33355)
**Author:** [@albi](https://forum.mautic.org/u/albi)\ **Replies:** 5\ **Last updated:** [September 4, 2024, 11:42am UTC](https://forum.mautic.org/t/problem-while-installing-mautic-5-1/33355 "2024-09-04T11:42:46Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.0.30 My Database type and version is: mysql Ver 8.0.39 Your problem My problem is: I am doing a fresh install of the mautic, I have gotten the zip fil… --- ## [Can't Connect Sendgrid API to Mautic 5.0.3](https://forum.mautic.org/t/cant-connect-sendgrid-api-to-mautic-5-0-3/32570)
**Author:** [@imankitshah](https://forum.mautic.org/u/imankitshah)\ **Replies:** 2\ **Last updated:** [August 29, 2024, 1:19pm UTC](https://forum.mautic.org/t/cant-connect-sendgrid-api-to-mautic-5-0-3/32570 "2024-08-29T13:19:48Z")
Your software My Mautic version is: 5.0.3 My PHP version is: PHP Version 8.1.2 My Database type and version is: MySQL80 Your problem My problem is: I’m not able connect Sendgrid api with Mautic. These errors are sh… --- ## [My first serious try to install Mautic 5 - YELLOW and RED errors in composer create project 5 github command](https://forum.mautic.org/t/my-first-serious-try-to-install-mautic-5-yellow-and-red-errors-in-composer-create-project-5-github-command/32243)
**Author:** [@alexrm1x](https://forum.mautic.org/u/alexrm1x)\ **Replies:** 2\ **Last updated:** [August 29, 2024, 1:05pm UTC](https://forum.mautic.org/t/my-first-serious-try-to-install-mautic-5-yellow-and-red-errors-in-composer-create-project-5-github-command/32243 "2024-08-29T13:05:00Z")
Hello to all, Thanks for this great community. I’m in my first serious try to install Mautic 5 I’m familiar with the old Mautic 3 and 4 installs, I manage nearly 20 installs today in 4.x, hosting, domain, DNS, SSL cer… --- ## [Uh oh! I think I broke it. If I do it again, please report me to the system administrator! 99](https://forum.mautic.org/t/uh-oh-i-think-i-broke-it-if-i-do-it-again-please-report-me-to-the-system-administrator-99/33233)
**Author:** [@luckas](https://forum.mautic.org/u/luckas)\ **Replies:** 3\ **Last updated:** [August 28, 2024, 12:17am UTC](https://forum.mautic.org/t/uh-oh-i-think-i-broke-it-if-i-do-it-again-please-report-me-to-the-system-administrator-99/33233 "2024-08-28T00:17:07Z")
Your software Apache My Mautic version is: 5.1.0 My PHP version is: 8.2 My Database type and version is: MySQL 8.0.39 Your problem Uh oh! I think I broke it. If I do it again, please report me to the system administ… --- ## [Issue when try to upgrade 5.0.3 to 5.1.0](https://forum.mautic.org/t/issue-when-try-to-upgrade-5-0-3-to-5-1-0/32877)
**Author:** [@dnxl](https://forum.mautic.org/u/dnxl)\ **Replies:** 2\ **Last updated:** [August 26, 2024, 1:43pm UTC](https://forum.mautic.org/t/issue-when-try-to-upgrade-5-0-3-to-5-1-0/32877 "2024-08-26T13:43:18Z")
Your software My Mautic version is: My PHP version is: 8.1.27 My Database type and version is: 10.11.7-MariaDB-1:10.11.7+maria~ubu2204 Your problem My problem is: I am trying to upgrade mautic (following the steps … [Previous page](https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=4) [Next page](https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=6)