# Mautic 5 Install/Upgrade Support **URL:** https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=6 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 7 --- ## [How to resent a mail from a newsletter to one contact](https://forum.mautic.org/t/how-to-resent-a-mail-from-a-newsletter-to-one-contact/33236)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 1\ **Last updated:** [August 25, 2024, 4:39pm UTC](https://forum.mautic.org/t/how-to-resent-a-mail-from-a-newsletter-to-one-contact/33236 "2024-08-25T16:39:21Z")
Your software My Mautic version is: 5.1 My PHP version is: 8.1.30 My Database type and version is: 10.6 How can i resend a newsletter to only one contact? --- ## [Lots of Anonymous Contacts appearing](https://forum.mautic.org/t/lots-of-anonymous-contacts-appearing/33100)
**Author:** [@rushagencia](https://forum.mautic.org/u/rushagencia)\ **Replies:** 14\ **Last updated:** [August 25, 2024, 12:36pm UTC](https://forum.mautic.org/t/lots-of-anonymous-contacts-appearing/33100 "2024-08-25T12:36:17Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.1.29 My Database type and version is: MySQL 8.0.37 Your problem My recent and new installation of Mautic shows the existence of many anonymous contacts.… --- ## [Trouble adding SES plugin to a Dockerfile (so I can build my own image)](https://forum.mautic.org/t/trouble-adding-ses-plugin-to-a-dockerfile-so-i-can-build-my-own-image/32046)
**Author:** [@scornflake](https://forum.mautic.org/u/scornflake)\ **Replies:** 6\ **Last updated:** [August 22, 2024, 3:29pm UTC](https://forum.mautic.org/t/trouble-adding-ses-plugin-to-a-dockerfile-so-i-can-build-my-own-image/32046 "2024-08-22T15:29:47Z")
Your software My Mautic version is: 5.0.4 My PHP version is: 8.1 My Database type and version is: 8.0 mysql Im trying to build my own docker images, since it appears you cannot install the Amazon SES plugin from the… --- ## [Getting json\_array error after upgrade to v5](https://forum.mautic.org/t/getting-json-array-error-after-upgrade-to-v5/31476)
**Author:** [@crozilla](https://forum.mautic.org/u/crozilla)\ **Replies:** 10\ **Last updated:** [August 19, 2024, 11:11am UTC](https://forum.mautic.org/t/getting-json-array-error-after-upgrade-to-v5/31476 "2024-08-19T11:11:39Z")
Your software My Mautic version is: 5.03 My PHP version is: 8.1.27 My Database type and version is: 8.0.28-0ubuntu0.20.04.3 Your problem My problem is: Half of mautic functionality not working. These errors are sh… --- ## [500 Internal Server Error Email not sending](https://forum.mautic.org/t/500-internal-server-error-email-not-sending/32424)
**Author:** [@rosemaryazekwo](https://forum.mautic.org/u/rosemaryazekwo)\ **Replies:** 3\ **Last updated:** [August 15, 2024, 3:37pm UTC](https://forum.mautic.org/t/500-internal-server-error-email-not-sending/32424 "2024-08-15T15:37:18Z")
Your software My Mautic version is: mautic 5.0.0 My PHP version is: 8.1.29 My Database type and version is: 10.6.16-MariaDB-0ubuntu0.22.04.1 Your problem My problem is: Email not sending showing 500 internal server… --- ## [NPM is confusing my Mautic 5 installation process](https://forum.mautic.org/t/npm-is-confusing-my-mautic-5-installation-process/33080)
**Author:** [@bilbobaggage](https://forum.mautic.org/u/bilbobaggage)\ **Replies:** 7\ **Last updated:** [August 13, 2024, 7:03pm UTC](https://forum.mautic.org/t/npm-is-confusing-my-mautic-5-installation-process/33080 "2024-08-13T19:03:21Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.1 My Database type and version is: MariaDB Your problem My problem is: I’m trying to install Mautic 5 via composer using this guide, I do not follow all… --- ## [Campaign trigged email scheduled in 5 days instead of next day](https://forum.mautic.org/t/campaign-trigged-email-scheduled-in-5-days-instead-of-next-day/33067)
**Author:** [@duplexcleaning](https://forum.mautic.org/u/duplexcleaning)\ **Replies:** 5\ **Last updated:** [August 13, 2024, 7:29am UTC](https://forum.mautic.org/t/campaign-trigged-email-scheduled-in-5-days-instead-of-next-day/33067 "2024-08-13T07:29:31Z")
Your software My Mautic version is: 5.1.0 My PHP version is: ea-php80 My Database type and version is: Mysql 8.0.39 Your problem My problem is: In Campaign Map, the wait time for sending drip email is set to 1 day… --- ## [Few mautic design bugs on 5.10](https://forum.mautic.org/t/few-mautic-design-bugs-on-5-10/33074)
**Author:** [@yochay11](https://forum.mautic.org/u/yochay11)\ **Replies:** 1\ **Last updated:** [August 10, 2024, 1:39am UTC](https://forum.mautic.org/t/few-mautic-design-bugs-on-5-10/33074 "2024-08-10T01:39:23Z")
Your software My Mautic version is: 5.10 My PHP version is: 8.1 Your problem Hi, i found out few problems on the version 5.10 of mautic. Most of them are design problems. I am using the older email editing option be… --- ## [New installation of Mautic 5.10 with Composer in Debian 12](https://forum.mautic.org/t/new-installation-of-mautic-5-10-with-composer-in-debian-12/33021)
**Author:** [@perissf](https://forum.mautic.org/u/perissf)\ **Replies:** 1\ **Last updated:** [August 5, 2024, 9:59pm UTC](https://forum.mautic.org/t/new-installation-of-mautic-5-10-with-composer-in-debian-12/33021 "2024-08-05T21:59:01Z")
My Mautic version is: 5.10 My PHP version is: 8.2.20 My Database type and version is: 10.11.6-MariaDB-0+deb12u1 I am new to Mautic and Composer. Trying to install Mautic 5.10 (new installation) with Composer and servi… --- ## [MAUTIC 5.1.0 - Amazon SES Bounce handling](https://forum.mautic.org/t/mautic-5-1-0-amazon-ses-bounce-handling/32834)
**Author:** [@omert](https://forum.mautic.org/u/omert)\ **Replies:** 5\ **Last updated:** [August 2, 2024, 2:03pm UTC](https://forum.mautic.org/t/mautic-5-1-0-amazon-ses-bounce-handling/32834 "2024-08-02T14:03:38Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.2 My Database type and version is: MySQL 8.0.x Your problem My problem is: I am using the AMAZON SES transport DSN. Before version 5, there was an A… --- ## [Mautic 5 doesn't automatically attach file into the sent email triggered from Form action](https://forum.mautic.org/t/mautic-5-doesnt-automatically-attach-file-into-the-sent-email-triggered-from-form-action/32935)
**Author:** [@duplexcleaning](https://forum.mautic.org/u/duplexcleaning)\ **Replies:** 0\ **Last updated:** [July 30, 2024, 3:59am UTC](https://forum.mautic.org/t/mautic-5-doesnt-automatically-attach-file-into-the-sent-email-triggered-from-form-action/32935 "2024-07-30T03:59:35Z")
Your software My Mautic version is: v5.1.0 My PHP version is: 8.0.30 My Database type and version is: 8.0.30 Your problem My problem is: Just discovered the bug that Mautic 5 doesn’t attach file into the email that… --- ## [Mautic 5 showing error when setup SMTP in DNS to use self hosted ESP mta server](https://forum.mautic.org/t/mautic-5-showing-error-when-setup-smtp-in-dns-to-use-self-hosted-esp-mta-server/32910)
**Author:** [@duplexcleaning](https://forum.mautic.org/u/duplexcleaning)\ **Replies:** 2\ **Last updated:** [July 29, 2024, 11:28pm UTC](https://forum.mautic.org/t/mautic-5-showing-error-when-setup-smtp-in-dns-to-use-self-hosted-esp-mta-server/32910 "2024-07-29T23:28:04Z")
Your software My Mautic version is: v5.1.0 My PHP version is: 8.0 My Database type and version is: 8.0.30 Your problem My problem is: Expected response code “250” but got code “502”, with message “502 503 Authenti… --- ## [Problem to setup mail with mailgun](https://forum.mautic.org/t/problem-to-setup-mail-with-mailgun/32870)
**Author:** [@ezohiko](https://forum.mautic.org/u/ezohiko)\ **Replies:** 1\ **Last updated:** [July 25, 2024, 2:58pm UTC](https://forum.mautic.org/t/problem-to-setup-mail-with-mailgun/32870 "2024-07-25T14:58:59Z")
Your software My Mautic version is: 5.0.4 My PHP version is: 8.1.29 My Database type and version is: Mariadb 10.5 Your problem My problem is: When I try to send a test, I have this message : Failed to authenticate… --- ## [Switching to a Composer-based installation. Questions and/or Need Changes to instructions](https://forum.mautic.org/t/switching-to-a-composer-based-installation-questions-and-or-need-changes-to-instructions/32800)
**Author:** [@okdnet](https://forum.mautic.org/u/okdnet)\ **Replies:** 12\ **Last updated:** [July 23, 2024, 5:57pm UTC](https://forum.mautic.org/t/switching-to-a-composer-based-installation-questions-and-or-need-changes-to-instructions/32800 "2024-07-23T17:57:45Z")
Your software My Mautic version is: 5.1 My PHP version is: 8.0.30 My Database type and version is: pdo\_mysql 5.7.44 Your problem My problem is: I HAD Mautic working with Sparkpost. Then I successfully upgraded sel… --- ## [Migration from Mautic 4 to 5](https://forum.mautic.org/t/migration-from-mautic-4-to-5/31359)
**Author:** [@miamiman](https://forum.mautic.org/u/miamiman)\ **Replies:** 9\ **Last updated:** [July 20, 2024, 3:20pm UTC](https://forum.mautic.org/t/migration-from-mautic-4-to-5/31359 "2024-07-20T15:20:45Z")
Hello community: Before updating to Mautic 5, is there a way to check the compatibility of the plugins currently used on my Mautic 4 installation? --- ## [Most links/buttons clicked in the admin-area show an 500 Error](https://forum.mautic.org/t/most-links-buttons-clicked-in-the-admin-area-show-an-500-error/32779)
**Author:** [@imihandstand](https://forum.mautic.org/u/imihandstand)\ **Replies:** 3\ **Last updated:** [July 18, 2024, 10:24am UTC](https://forum.mautic.org/t/most-links-buttons-clicked-in-the-admin-area-show-an-500-error/32779 "2024-07-18T10:24:34Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.0.30 My Database type and version is: 10.3.39-MariaDB, pdo\_mysql Your problem My problem is: Since upgrading to v5, when I try click any link in the ad… --- ## [Struggling to automate installation of Mautic](https://forum.mautic.org/t/struggling-to-automate-installation-of-mautic/32763)
**Author:** [@stefanpejcic](https://forum.mautic.org/u/stefanpejcic)\ **Replies:** 5\ **Last updated:** [July 18, 2024, 9:48am UTC](https://forum.mautic.org/t/struggling-to-automate-installation-of-mautic/32763 "2024-07-18T09:48:38Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.2 My Database type and version is: mysql 8.0.37 Your problem My problem is: I can not automate the installation of mautic! Im working on OpenPanel and … --- ## [Installing Mautic 5 using DDEV and nginx](https://forum.mautic.org/t/installing-mautic-5-using-ddev-and-nginx/32717)
**Author:** [@lolcode](https://forum.mautic.org/u/lolcode)\ **Replies:** 5\ **Last updated:** [July 11, 2024, 2:39pm UTC](https://forum.mautic.org/t/installing-mautic-5-using-ddev-and-nginx/32717 "2024-07-11T14:39:11Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.2 My Database type and version is: MariaDB 10.11 Your problem My problem is: I installed Mautic 5.1 using composer create-project. This didn’t give me… --- ## [Migración de Máquina Virtual para Mautic](https://forum.mautic.org/t/migracion-de-maquina-virtual-para-mautic/32705)
**Author:** [@miguel188](https://forum.mautic.org/u/miguel188)\ **Replies:** 0\ **Last updated:** [July 10, 2024, 7:49am UTC](https://forum.mautic.org/t/migracion-de-maquina-virtual-para-mautic/32705 "2024-07-10T07:49:15Z")
Your software My Mautic version is: 5.0 My PHP version is: 8.1.14 My Database type and version is: MariaDB 10.6 Your problem My problem is: currently mautic is installed on a machine with Suse 15 SP3 and I need to … --- ## [Not getting stats is database from Sendgrid esp](https://forum.mautic.org/t/not-getting-stats-is-database-from-sendgrid-esp/32630)
**Author:** [@aniketgoalmbade](https://forum.mautic.org/u/aniketgoalmbade)\ **Replies:** 1\ **Last updated:** [July 7, 2024, 11:35am UTC](https://forum.mautic.org/t/not-getting-stats-is-database-from-sendgrid-esp/32630 "2024-07-07T11:35:53Z")
Your software My Mautic version is: 5.0.4 My PHP version is: 8.1.2 Your problem My problem is: I have configured SendGrid ESP in Mautic, but I am not receiving the stats in the database from SendGrid. Is there any c… --- ## [Mautic 5.0.4 to 5.1.0](https://forum.mautic.org/t/mautic-5-0-4-to-5-1-0/32581)
**Author:** [@posbiyik2](https://forum.mautic.org/u/posbiyik2)\ **Replies:** 2\ **Last updated:** [July 4, 2024, 9:25am UTC](https://forum.mautic.org/t/mautic-5-0-4-to-5-1-0/32581 "2024-07-04T09:25:59Z")
Your software My Mautic version is: 5.0.4 My PHP version is: 8.1 My Database type and version is: 10.6.18-MariaDB Your problem My problem is: Hi - I have a Mautic 5.0.4 in a cPanel with the latest data in it. I’ve … --- ## [Can I install Mautic 5 and after using the database of the 4.1.0 version?](https://forum.mautic.org/t/can-i-install-mautic-5-and-after-using-the-database-of-the-4-1-0-version/30736)
**Author:** [@funkman733](https://forum.mautic.org/u/funkman733)\ **Replies:** 4\ **Last updated:** [July 4, 2024, 7:29am UTC](https://forum.mautic.org/t/can-i-install-mautic-5-and-after-using-the-database-of-the-4-1-0-version/30736 "2024-07-04T07:29:53Z")
Your software My Mautic version is: 4.1.0 My PHP version is: 7.4 but I can set it up to 8.3 My Database type and version is: 10.6.16-MariaDB-cll-lve-log Your problem My problem is: that I can’t do any update or upgr… --- ## [Mautic 5 setup via docker](https://forum.mautic.org/t/mautic-5-setup-via-docker/32595)
**Author:** [@whojain007](https://forum.mautic.org/u/whojain007)\ **Replies:** 1\ **Last updated:** [July 3, 2024, 6:32am UTC](https://forum.mautic.org/t/mautic-5-setup-via-docker/32595 "2024-07-03T06:32:27Z")
Your software My Mautic version is: My PHP version is: My Database type and version is: Your problem My problem is: i have set up docker mautic via the following link: for mautic, there are 3 containers : mautic\_… --- ## [Help Needed: Mautic Sending Emails from Wrong Address Despite Correct Configuration](https://forum.mautic.org/t/help-needed-mautic-sending-emails-from-wrong-address-despite-correct-configuration/32439)
**Author:** [@paulmtilley](https://forum.mautic.org/u/paulmtilley)\ **Replies:** 3\ **Last updated:** [June 27, 2024, 7:43pm UTC](https://forum.mautic.org/t/help-needed-mautic-sending-emails-from-wrong-address-despite-correct-configuration/32439 "2024-06-27T19:43:53Z")
Your software My Mautic version is: 5.0.1 My PHP version is: 8.1 My Database type and version is: MariaDB 10.5 Your problem I am trying to configure Mautic to send emails using Amazon SES. I have entered the SMTP se… --- ## [How to adjust mj-body background color?](https://forum.mautic.org/t/how-to-adjust-mj-body-background-color/32525)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 2\ **Last updated:** [June 27, 2024, 12:37pm UTC](https://forum.mautic.org/t/how-to-adjust-mj-body-background-color/32525 "2024-06-27T12:37:04Z")
Your software My Mautic version is: 5.1 My PHP version is: 8.1.29 My Database type and version is: Mariadb 10.6 How can adjust the background color outside the normal e-mail text? In the Vers. 5.0.4 i had anywhwere … --- ## [I cant save Email template on Mautic 5](https://forum.mautic.org/t/i-cant-save-email-template-on-mautic-5/32497)
**Author:** [@readev](https://forum.mautic.org/u/readev)\ **Replies:** 2\ **Last updated:** [June 26, 2024, 9:50pm UTC](https://forum.mautic.org/t/i-cant-save-email-template-on-mautic-5/32497 "2024-06-26T21:50:26Z")
Your software My Mautic version is: 5 My PHP version is: 8 My Database type and version is: mysql Your problem My problem is: I cant save Email template on Mautic 5 i find this post: I can't save the email templat… --- ## [Export-Import data (forms, campaigns, contacts)](https://forum.mautic.org/t/export-import-data-forms-campaigns-contacts/32536)
**Author:** [@mojo](https://forum.mautic.org/u/mojo)\ **Replies:** 1\ **Last updated:** [June 26, 2024, 11:12am UTC](https://forum.mautic.org/t/export-import-data-forms-campaigns-contacts/32536 "2024-06-26T11:12:55Z")
We are currently working on Mautic 3.3.4 and are considering migrating to 5.1 However, instead of migrating to the current 5.1, I would like to create a new installation, a new environment on the latest 5.1 and import d… --- ## [Clean install - Clicking next step does nothing](https://forum.mautic.org/t/clean-install-clicking-next-step-does-nothing/32542)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 4\ **Last updated:** [June 25, 2024, 6:32pm UTC](https://forum.mautic.org/t/clean-install-clicking-next-step-does-nothing/32542 "2024-06-25T18:32:40Z")
After installing Mautic using composer … the terminal ended with this message \> npm ci --prefer-offline --no-audit sh: npm: command not found Script npm ci --prefer-offline --no-audit handling the npm-ci event returned … --- ## [Up arrow in the blue bar / e-mail editor doesn't work](https://forum.mautic.org/t/up-arrow-in-the-blue-bar-e-mail-editor-doesnt-work/32526)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 0\ **Last updated:** [June 25, 2024, 7:29am UTC](https://forum.mautic.org/t/up-arrow-in-the-blue-bar-e-mail-editor-doesnt-work/32526 "2024-06-25T07:29:24Z")
Your software My Mautic version is: 5.1 My PHP version is: 8.1.29 My Database type and version is: Maria db 10.6 The up arrow in the blue bar / e-mail editor doesn’t work. What should it do? --- ## [Softaculous vs CLI install?](https://forum.mautic.org/t/softaculous-vs-cli-install/32335)
**Author:** [@travvytrav64](https://forum.mautic.org/u/travvytrav64)\ **Replies:** 10\ **Last updated:** [June 21, 2024, 9:54pm UTC](https://forum.mautic.org/t/softaculous-vs-cli-install/32335 "2024-06-21T21:54:32Z")
Hey guys, I’m fairly comfortable with command line… but I sure do love a good installer. Is there any reason why I should NOT use the Mautic installer that is included in Softaculous for 5.0.4? I seem to remember @joe… [Previous page](https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=5) [Next page](https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=7)