# Mautic 5 Install/Upgrade Support **URL:** https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=9 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 10 --- ## [How to upgrade from 4.4.10 to 5.0.3?](https://forum.mautic.org/t/how-to-upgrade-from-4-4-10-to-5-0-3/30888)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 15\ **Last updated:** [April 14, 2024, 8:57am UTC](https://forum.mautic.org/t/how-to-upgrade-from-4-4-10-to-5-0-3/30888 "2024-04-14T08:57:43Z")
Where can i find an instruction how to correctly update Mautic 4.4.10 to 5.0.3? Don’t know if the the way described in the Mautic manual is up to date. I saw Mautics Browser alert, that i can update via Browser. Does … --- ## [Setup on serer but the url needs index.php](https://forum.mautic.org/t/setup-on-serer-but-the-url-needs-index-php/31647)
**Author:** [@prince\_kumar](https://forum.mautic.org/u/prince_kumar)\ **Replies:** 2\ **Last updated:** [April 13, 2024, 1:50pm UTC](https://forum.mautic.org/t/setup-on-serer-but-the-url-needs-index-php/31647 "2024-04-13T13:50:19Z")
Your software My Mautic version is: 5.0.0 My PHP version is: 8.1 Your problem My problem is: when i hit url http:///demo\_mautic/s/login its show error 404 then i added index.php after demo\_mautic url http:///demo\_ma… --- ## [Mail DSN don't let me connect to my email server](https://forum.mautic.org/t/mail-dsn-dont-let-me-connect-to-my-email-server/31209)
**Author:** [@rcarabelli](https://forum.mautic.org/u/rcarabelli)\ **Replies:** 14\ **Last updated:** [April 13, 2024, 9:21am UTC](https://forum.mautic.org/t/mail-dsn-dont-let-me-connect-to-my-email-server/31209 "2024-04-13T09:21:57Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.0 My Database type and version is: MySQL 8 Your problem My problem is: Can’t make email dsn work. I was working perfectly with Mautic 4 but now in Mauti… --- ## [mQuery and jQuery is not defined fresh install mautic on server](https://forum.mautic.org/t/mquery-and-jquery-is-not-defined-fresh-install-mautic-on-server/31626)
**Author:** [@prince\_kumar](https://forum.mautic.org/u/prince_kumar)\ **Replies:** 1\ **Last updated:** [April 11, 2024, 9:05am UTC](https://forum.mautic.org/t/mquery-and-jquery-is-not-defined-fresh-install-mautic-on-server/31626 "2024-04-11T09:05:04Z")
Your software My Mautic version is: 5.0.0 My PHP version is: 8.1.2 Your problem My problem is:mQuery and jQuery is not defined when click on next step button --- ## [Error 403 You are not allowed to access this file fresh install on server](https://forum.mautic.org/t/error-403-you-are-not-allowed-to-access-this-file-fresh-install-on-server/31608)
**Author:** [@prince\_kumar](https://forum.mautic.org/u/prince_kumar)\ **Replies:** 1\ **Last updated:** [April 10, 2024, 9:05am UTC](https://forum.mautic.org/t/error-403-you-are-not-allowed-to-access-this-file-fresh-install-on-server/31608 "2024-04-10T09:05:35Z")
Your software My Mautic version is: 5.0.0 My PHP version is: 8.1.2 Your problem My problem is: I recently performed a fresh installation of Mautic on my server, but upon completion, I encountered an error 403 statin… --- ## [Mautic 5 and Amazon SES Integration Error](https://forum.mautic.org/t/mautic-5-and-amazon-ses-integration-error/30455)
**Author:** [@zitob9](https://forum.mautic.org/u/zitob9)\ **Replies:** 10\ **Last updated:** [April 6, 2024, 3:23pm UTC](https://forum.mautic.org/t/mautic-5-and-amazon-ses-integration-error/30455 "2024-04-06T15:23:22Z")
Your software My Mautic version is: v5.0.1 My PHP version is: 8.1 Your problem Upon upgrading, I attempted to integrate Mautic with Amazon SES, following the installation of “symfony/amazon-mailer.” However, I encoun… --- ## [jQuery not working after upgrade to 5.0.3](https://forum.mautic.org/t/jquery-not-working-after-upgrade-to-5-0-3/31508)
**Author:** [@crozilla](https://forum.mautic.org/u/crozilla)\ **Replies:** 1\ **Last updated:** [April 3, 2024, 5:29pm UTC](https://forum.mautic.org/t/jquery-not-working-after-upgrade-to-5-0-3/31508 "2024-04-03T17:29:08Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.1 My Database type and version is: Current Your problem My problem is: jQuery not functioning, charts not showing, menus not working after update to ve… --- ## [NPM build process is resource hungry](https://forum.mautic.org/t/npm-build-process-is-resource-hungry/30530)
**Author:** [@peter\_k](https://forum.mautic.org/u/peter_k)\ **Replies:** 3\ **Last updated:** [April 3, 2024, 11:28am UTC](https://forum.mautic.org/t/npm-build-process-is-resource-hungry/30530 "2024-04-03T11:28:28Z")
Your software My Mautic version is: 5.0.1 My PHP version is: 8.1 NPM build exits with error code 137 M5 needs to build static assets with NPM. The NPM build process consumes too many resources/RAM and gets killed by t… --- ## [Out of Memory on composer install](https://forum.mautic.org/t/out-of-memory-on-composer-install/31541)
**Author:** [@chris299](https://forum.mautic.org/u/chris299)\ **Replies:** 0\ **Last updated:** [April 2, 2024, 8:28pm UTC](https://forum.mautic.org/t/out-of-memory-on-composer-install/31541 "2024-04-02T20:28:56Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.1.27 My Database type and version is: MariaDB 10.5.22 Your problem My problem is: When I try to install with composer composer create-project mautic/r… --- ## [How to send email to contact owner via REST API](https://forum.mautic.org/t/how-to-send-email-to-contact-owner-via-rest-api/31504)
**Author:** [@thkarcher](https://forum.mautic.org/u/thkarcher)\ **Replies:** 2\ **Last updated:** [April 1, 2024, 8:00pm UTC](https://forum.mautic.org/t/how-to-send-email-to-contact-owner-via-rest-api/31504 "2024-04-01T20:00:18Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.1.27 My Database type and version is: MySQL 8.0.36 Your problem My problem is: I’d like to send an email to the owner of a contact via an external syste… --- ## [Fatal Error Installing Custom Objects Plugin in V5.0.3](https://forum.mautic.org/t/fatal-error-installing-custom-objects-plugin-in-v5-0-3/31324)
**Author:** [@garry1975](https://forum.mautic.org/u/garry1975)\ **Replies:** 2\ **Last updated:** [April 1, 2024, 2:11pm UTC](https://forum.mautic.org/t/fatal-error-installing-custom-objects-plugin-in-v5-0-3/31324 "2024-04-01T14:11:30Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.1.2-1ubuntu2.14 My Database type and version is: 10.6.16-MariaDB-0ubuntu0.22.04.1 Your problem My problem is: Custom Objects Plugin throwing fatal err… --- ## [Can Mautic run (not install) on a server without NPM?](https://forum.mautic.org/t/can-mautic-run-not-install-on-a-server-without-npm/30770)
**Author:** [@Chris76](https://forum.mautic.org/u/Chris76)\ **Replies:** 5\ **Last updated:** [April 1, 2024, 2:38am UTC](https://forum.mautic.org/t/can-mautic-run-not-install-on-a-server-without-npm/30770 "2024-04-01T02:38:09Z")
Your software My Mautic version is: 5 My PHP version is: 8.1 My Database type and version is: MySQL 8 Your problem My problem is: I would not like to setup NPM on my webserver if it can be avoided. Now, for the in… --- ## [Mautic and queue for sending email without RabbitMQ problem](https://forum.mautic.org/t/mautic-and-queue-for-sending-email-without-rabbitmq-problem/31420)
**Author:** [@adinovak0402](https://forum.mautic.org/u/adinovak0402)\ **Replies:** 3\ **Last updated:** [March 28, 2024, 9:12pm UTC](https://forum.mautic.org/t/mautic-and-queue-for-sending-email-without-rabbitmq-problem/31420 "2024-03-28T21:12:22Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.1 My Database type and version is: MySQL 8 Your problem My problem is: I have a problem with mautic version 5.0.3, previously I used mautic version 4.4… --- ## [Updating from M3.3.3 \> 5.03 (data only)](https://forum.mautic.org/t/updating-from-m3-3-3-5-03-data-only/31425)
**Author:** [@mkaaaay](https://forum.mautic.org/u/mkaaaay)\ **Replies:** 9\ **Last updated:** [March 27, 2024, 6:09pm UTC](https://forum.mautic.org/t/updating-from-m3-3-3-5-03-data-only/31425 "2024-03-27T18:09:10Z")
Your software My Mautic version is: 3.3.3 \> 5.03 My PHP version is: 8.1 My Database type and version is: mariadb 10.6 So, I want to upgrade to M5 but ideally as a new, fresh install. My question is, how can best sy… --- ## [Spinning indicator when applying changes in email builder](https://forum.mautic.org/t/spinning-indicator-when-applying-changes-in-email-builder/31299)
**Author:** [@adam5532](https://forum.mautic.org/u/adam5532)\ **Replies:** 5\ **Last updated:** [March 25, 2024, 1:44am UTC](https://forum.mautic.org/t/spinning-indicator-when-applying-changes-in-email-builder/31299 "2024-03-25T01:44:58Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.1.27 My Database type and version is: MariaDB 10.6 Your problem My problem is: When clicking the checkmark to apply changes, the progress indicator cons… --- ## [Getting error when attempting to save settings on fresh install](https://forum.mautic.org/t/getting-error-when-attempting-to-save-settings-on-fresh-install/31375)
**Author:** [@bob99](https://forum.mautic.org/u/bob99)\ **Replies:** 1\ **Last updated:** [March 24, 2024, 12:27am UTC](https://forum.mautic.org/t/getting-error-when-attempting-to-save-settings-on-fresh-install/31375 "2024-03-24T00:27:22Z")
I get an error when attempting to save anything in the Settings \> Configuration Settings. I can’t even save my Email Settings. Error: “your request could not be processed, please try again” I installed Mautic onto a su… --- ## [Does Mautic 5.0.3 has support for PHP 8.2?](https://forum.mautic.org/t/does-mautic-5-0-3-has-support-for-php-8-2/31398)
**Author:** [@magma](https://forum.mautic.org/u/magma)\ **Replies:** 1\ **Last updated:** [March 22, 2024, 10:43am UTC](https://forum.mautic.org/t/does-mautic-5-0-3-has-support-for-php-8-2/31398 "2024-03-22T10:43:15Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.1 My Database type and version is: not relevant Your problem My problem is: Does Mautic 5.0.3 support php 8.2? I saw some people mention they use PHP 8… --- ## [Installation error with composer: Field 'browser' doesn't contain a valid alias configuration](https://forum.mautic.org/t/installation-error-with-composer-field-browser-doesnt-contain-a-valid-alias-configuration/31343)
**Author:** [@firyx](https://forum.mautic.org/u/firyx)\ **Replies:** 4\ **Last updated:** [March 21, 2024, 2:33pm UTC](https://forum.mautic.org/t/installation-error-with-composer-field-browser-doesnt-contain-a-valid-alias-configuration/31343 "2024-03-21T14:33:17Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.1.27 My Database type and version is: MariaDB 10.11.6 Your problem My problem is: I’m trying to install Mautic 5 via recommended Composer Steps: Down… --- ## [Mautic + Docker security tutorial](https://forum.mautic.org/t/mautic-docker-security-tutorial/31347)
**Author:** [@Chris76](https://forum.mautic.org/u/Chris76)\ **Replies:** 0\ **Last updated:** [March 19, 2024, 3:39pm UTC](https://forum.mautic.org/t/mautic-docker-security-tutorial/31347 "2024-03-19T15:39:16Z")
Your software My Mautic version is: 5.x I seems, as if docker now requires NPM to install. So I’ve been looking into the docker alternative. Since Mautic needs to be accessible from the web, some common docker securit… --- ## [Mautic:emails:send" is not defined](https://forum.mautic.org/t/mauticsend-is-not-defined/30971)
**Author:** [@manuelbozzo](https://forum.mautic.org/u/manuelbozzo)\ **Replies:** 10\ **Last updated:** [March 11, 2024, 9:44am UTC](https://forum.mautic.org/t/mauticsend-is-not-defined/30971 "2024-03-11T09:44:31Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.0.28 My Database type and version is: MariaDB 10.5 Your problem My problem is: Command “mautic:emails:send” is not defined. These errors are showing … --- ## [Issues with Docker Compose](https://forum.mautic.org/t/issues-with-docker-compose/31032)
**Author:** [@ssadvisor](https://forum.mautic.org/u/ssadvisor)\ **Replies:** 3\ **Last updated:** [March 10, 2024, 7:49pm UTC](https://forum.mautic.org/t/issues-with-docker-compose/31032 "2024-03-10T19:49:41Z")
Your software My Mautic version is: mautic/mautic:5-apache My PHP version is: php:8.1-apache My Database type and version is: mysql:8.0 Your problem My problem is: I’m using the docker compose file from docker-maut… --- ## [New install on Wordpress site goes to 404 page](https://forum.mautic.org/t/new-install-on-wordpress-site-goes-to-404-page/31152)
**Author:** [@adam5532](https://forum.mautic.org/u/adam5532)\ **Replies:** 2\ **Last updated:** [March 7, 2024, 4:05pm UTC](https://forum.mautic.org/t/new-install-on-wordpress-site-goes-to-404-page/31152 "2024-03-07T16:05:22Z")
I have a Wordpress website and I’m doing a new install of Mautic into a new top-level directory. When I browse to /mauticdirectory/ or /mauticdirectory/index.php I get redirected to the Wordpress 404 page. I tried modi… --- ## [How to use in 5.0 the php 8.1 version?](https://forum.mautic.org/t/how-to-use-in-5-0-the-php-8-1-version/29776)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 6\ **Last updated:** [March 7, 2024, 1:11pm UTC](https://forum.mautic.org/t/how-to-use-in-5-0-the-php-8-1-version/29776 "2024-03-07T13:11:20Z")
Hello, to prepare myself for 5.0 i’d like to ask something about using it with php 8.1 on Ubuntu 22.04 server. At the moment i have only installed php 8.0.30 on my server an there is running Mautic 4.4.10 and Moodle 4.0… --- ## [Email settings do not have dropdown options in 5.0.2](https://forum.mautic.org/t/email-settings-do-not-have-dropdown-options-in-5-0-2/30580)
**Author:** [@pointdist](https://forum.mautic.org/u/pointdist)\ **Replies:** 5\ **Last updated:** [March 5, 2024, 6:50pm UTC](https://forum.mautic.org/t/email-settings-do-not-have-dropdown-options-in-5-0-2/30580 "2024-03-05T18:50:52Z")
Your software My Mautic version is:5.0.2 My PHP version is:o2gvvPy7CRMFfm+T0nMLCUykv+RYUzmfN98g1MWB My Database type and version is: MySQL 5.7.44-48-log Your problem My problem is: In configuration, email settings d… --- ## [Installing on Hostinger Shared Hosting](https://forum.mautic.org/t/installing-on-hostinger-shared-hosting/30883)
**Author:** [@mauticsmit](https://forum.mautic.org/u/mauticsmit)\ **Replies:** 10\ **Last updated:** [March 4, 2024, 5:36pm UTC](https://forum.mautic.org/t/installing-on-hostinger-shared-hosting/30883 "2024-03-04T17:36:04Z")
Your software My Mautic version is: 4.4 My PHP version is: 8.1 My Database type and version is: 10.6.15-MariaDB-cll-lve Your problem My problem is: I am unable to upgrade to 5.0 via composer when following steps on H… --- ## [500 internal error when I save and close the e-mail editor](https://forum.mautic.org/t/500-internal-error-when-i-save-and-close-the-e-mail-editor/30995)
**Author:** [@emmanu](https://forum.mautic.org/u/emmanu)\ **Replies:** 17\ **Last updated:** [March 4, 2024, 3:00pm UTC](https://forum.mautic.org/t/500-internal-error-when-i-save-and-close-the-e-mail-editor/30995 "2024-03-04T15:00:50Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.1 My Database type and version is: MariaDB Your problem My problem is: When I click on the button “Save and close” of the e-mail editor a page with 500… --- ## [Issues with migration after updating from 4.4 to 5.0.2](https://forum.mautic.org/t/issues-with-migration-after-updating-from-4-4-to-5-0-2/30758)
**Author:** [@ar84](https://forum.mautic.org/u/ar84)\ **Replies:** 13\ **Last updated:** [March 2, 2024, 4:14am UTC](https://forum.mautic.org/t/issues-with-migration-after-updating-from-4-4-to-5-0-2/30758 "2024-03-02T04:14:48Z")
Your software My Mautic version is: 5.0.2 My PHP version is: 8.0 My Database type and version is: MariaDB Your problem I managed to install the update through composer which very badly documented in my opinion. My … --- ## [Mautic/mautic:v4-apache -\> mautic/mautic:5.0.3-apache](https://forum.mautic.org/t/mautic-mautic-v4-apache-mautic-mautic-5-0-3-apache/31081)
**Author:** [@pageagency](https://forum.mautic.org/u/pageagency)\ **Replies:** 0\ **Last updated:** [February 27, 2024, 7:51pm UTC](https://forum.mautic.org/t/mautic-mautic-v4-apache-mautic-mautic-5-0-3-apache/31081 "2024-02-27T19:51:29Z")
Your software My Mautic version is: 4.4.1 My PHP version is: 7.4 My Database type and version is: powertic/percona-docker Your problem My problem is: I am running off of the old example yaml that uses the above ima… --- ## [Apache - Why should I disable PHP module?](https://forum.mautic.org/t/apache-why-should-i-disable-php-module/31059)
**Author:** [@perissf](https://forum.mautic.org/u/perissf)\ **Replies:** 1\ **Last updated:** [February 26, 2024, 2:30pm UTC](https://forum.mautic.org/t/apache-why-should-i-disable-php-module/31059 "2024-02-26T14:30:23Z")
Hi, I am installing Mautic 5.0.3 on Debian 11, which has already some sites on Apache and MariaDB. Php 7.4 is installed and php7.4 module is enabled and necessary for these sites to work (they are built with Joomla). To… --- ## [DB Socket connection](https://forum.mautic.org/t/db-socket-connection/31041)
**Author:** [@loki](https://forum.mautic.org/u/loki)\ **Replies:** 4\ **Last updated:** [February 24, 2024, 4:37pm UTC](https://forum.mautic.org/t/db-socket-connection/31041 "2024-02-24T16:37:23Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.1 My Database type and version is: mariadb 10.11.6 Your problem My problem is: Initial DB connection setup I’m attempting to install mautic for the fir… [Previous page](https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=8) [Next page](https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=10)