# Mautic 7 Install / Upgrade Support **URL:** https://forum.mautic.org/c/support/mautic-7-install-upgrade-support/117.md [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) --- ## [About the Mautic 7 Install / Upgrade Support category](https://forum.mautic.org/t/about-the-mautic-7-install-upgrade-support-category/37203)
**Author:** [@silavapi](https://forum.mautic.org/u/silavapi)\ **Replies:** 0
--- ## [It Stops Working After Update (As Always)](https://forum.mautic.org/t/it-stops-working-after-update-as-always/38571)
**Author:** [@malik](https://forum.mautic.org/u/malik)\ **Replies:** 1\ **Last updated:** [September 23, 2026, 1:37pm UTC](https://forum.mautic.org/t/it-stops-working-after-update-as-always/38571 "2026-09-23T13:37:17Z")
My Mautic version is: 7.2.0 My PHP version is: 8.4 My Database type and version are: MariaDB / mysqlnd 8.3.30 I installed Mautic via: ZIP My Problem Mautic stops working after an update, in most cases. It’s a fantas… --- ## [Mautic 7.1.2 – Select and Multi-Select Custom Fields Save Empty Values Unless Manually Entered](https://forum.mautic.org/t/mautic-7-1-2-select-and-multi-select-custom-fields-save-empty-values-unless-manually-entered/38277)
**Author:** [@mcglinn](https://forum.mautic.org/u/mcglinn)\ **Replies:** 2\ **Last updated:** [June 12, 2026, 3:08pm UTC](https://forum.mautic.org/t/mautic-7-1-2-select-and-multi-select-custom-fields-save-empty-values-unless-manually-entered/38277 "2026-06-12T15:08:04Z")
While configuring a fresh installation of Mautic 7.1.2, I encountered an issue affecting custom Contact fields of type Select (Single Choice) and Multi Select. Environment Mautic 7.1.2 Plesk Obsidian AlmaLinux 9 PHP 8.… --- ## [Mautic 7.1.2: HTTP 500 Error When Sending Email if EmailBundle\_bounces Address is Blank](https://forum.mautic.org/t/mautic-7-1-2-http-500-error-when-sending-email-if-emailbundle-bounces-address-is-blank/38271)
**Author:** [@mcglinn](https://forum.mautic.org/u/mcglinn)\ **Replies:** 1\ **Last updated:** [June 11, 2026, 12:13pm UTC](https://forum.mautic.org/t/mautic-7-1-2-http-500-error-when-sending-email-if-emailbundle-bounces-address-is-blank/38271 "2026-06-11T12:13:25Z")
Environment Mautic 7.1.2 (fresh installation) AlmaLinux 9.8 Plesk Obsidian 18.0.77.5 PHP-FPM MariaDB 11.8.8 Fastmail SMTP Problem A fresh installation of Mautic 7.1.2 was successfully configured and connected to Fastma… --- ## [Campaign never finish](https://forum.mautic.org/t/campaign-never-finish/38207)
**Author:** [@stemautic88](https://forum.mautic.org/u/stemautic88)\ **Replies:** 7\ **Last updated:** [May 29, 2026, 9:21am UTC](https://forum.mautic.org/t/campaign-never-finish/38207 "2026-05-29T09:21:14Z")
Your software My Mautic version is: 7.1.1 (new installation) My PHP version is: 8.2.30 My Database type and version is: MySQL 8.4.9 I installed Mautic via: Composer Essential cron jobs run every 5 minutes (mautic:s… --- ## [How to send mails only to people who had read one or more mails the last 90 days](https://forum.mautic.org/t/how-to-send-mails-only-to-people-who-had-read-one-or-more-mails-the-last-90-days/38245)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 4\ **Last updated:** [May 28, 2026, 5:22am UTC](https://forum.mautic.org/t/how-to-send-mails-only-to-people-who-had-read-one-or-more-mails-the-last-90-days/38245 "2026-05-28T05:22:42Z")
Mautic 7.1.1. Hello all, i try do make a segment in which only that contacts are, who had read at least one time any e-mail from during the last 90 days. And if someone reads a mail after e.g. 180 days, that he will b… --- ## [How to change to Composer based Mautic 7.x?](https://forum.mautic.org/t/how-to-change-to-composer-based-mautic-7-x/37425)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 9\ **Last updated:** [May 26, 2026, 5:40am UTC](https://forum.mautic.org/t/how-to-change-to-composer-based-mautic-7-x/37425 "2026-05-26T05:40:12Z")
System: Ubuntu 24.04 - Mautic 7.0.1 - PHP version is: 8.3.6 - Maradb: 10.11.13 My Mautic is in /var/www/html/mautic I’d like to swith to composer based installation. First: I’m completely new about composer - but i t… --- ## [Mautic 7.0.0: How to Re-Enable AMQP Queue Support?](https://forum.mautic.org/t/mautic-7-0-0-how-to-re-enable-amqp-queue-support/37371)
**Author:** [@andrew\_c3](https://forum.mautic.org/u/andrew_c3)\ **Replies:** 7\ **Last updated:** [April 23, 2026, 11:41am UTC](https://forum.mautic.org/t/mautic-7-0-0-how-to-re-enable-amqp-queue-support/37371 "2026-04-23T11:41:01Z")
Hello, With the release of Mautic 7.0.0, support for AMQP queues appears to have been removed, reportedly due to the complexity they introduce for future upgrades. https://github.com/mautic/mautic/pull/14883 We are de… --- ## [Status of M7.1.0 Release?](https://forum.mautic.org/t/status-of-m7-1-0-release/38106)
**Author:** [@andrew\_c3](https://forum.mautic.org/u/andrew_c3)\ **Replies:** 1\ **Last updated:** [April 17, 2026, 7:01am UTC](https://forum.mautic.org/t/status-of-m7-1-0-release/38106 "2026-04-17T07:01:48Z")
Hello, A while ago, the Mautic 7.1.0 release candidate (RC) was published, and since then a significant amount of work has gone into preparing the full 7.1.0 release. All related bug fixes and improvements were being tr… --- ## [The email sending stops, and I don't know why](https://forum.mautic.org/t/the-email-sending-stops-and-i-dont-know-why/38029)
**Author:** [@krasho](https://forum.mautic.org/u/krasho)\ **Replies:** 6\ **Last updated:** [April 3, 2026, 2:31am UTC](https://forum.mautic.org/t/the-email-sending-stops-and-i-dont-know-why/38029 "2026-04-03T02:31:25Z")
Your software My Mautic version is: 7 My PHP version is: 8.3 My Database type and version is: MariaDB 10.11.14-MariaDB-0ubuntu0.24.04.1 Ubuntu 24.04 I installed Mautic via: Docker I’m using Doctrine to queued proces… --- ## [Understanding Active vs Anonymized Contacts in the Mautic Leads Table](https://forum.mautic.org/t/understanding-active-vs-anonymized-contacts-in-the-mautic-leads-table/38032)
**Author:** [@andrew\_c3](https://forum.mautic.org/u/andrew_c3)\ **Replies:** 0\ **Last updated:** [April 2, 2026, 1:31pm UTC](https://forum.mautic.org/t/understanding-active-vs-anonymized-contacts-in-the-mautic-leads-table/38032 "2026-04-02T13:31:43Z")
Hello, M7.0.1 - Test Instance) M6.0.3 - Production Instance While working with Mautic at the database level, I’ve been exploring how different contact states are represented in the leads table. One thing that stood ou… --- ## [Understanding Contact Deletion in Mautic (and Its Impact on Performance)](https://forum.mautic.org/t/understanding-contact-deletion-in-mautic-and-its-impact-on-performance/38015)
**Author:** [@andrew\_c3](https://forum.mautic.org/u/andrew_c3)\ **Replies:** 2\ **Last updated:** [April 2, 2026, 9:23am UTC](https://forum.mautic.org/t/understanding-contact-deletion-in-mautic-and-its-impact-on-performance/38015 "2026-04-02T09:23:22Z")
Hello, I’m using Mautic Versions 6.0.2 and 7.0.1 If you’ve spent any time working with Mautic—especially in a testing or staging environment—you may have noticed something unexpected when deleting contacts: they don’t… --- ## [What’s the Preferred Way to Disable (Most) Caching in Mautic 7 for a Test Instance?](https://forum.mautic.org/t/what-s-the-preferred-way-to-disable-most-caching-in-mautic-7-for-a-test-instance/37495)
**Author:** [@andrew\_c3](https://forum.mautic.org/u/andrew_c3)\ **Replies:** 1\ **Last updated:** [March 18, 2026, 9:59am UTC](https://forum.mautic.org/t/what-s-the-preferred-way-to-disable-most-caching-in-mautic-7-for-a-test-instance/37495 "2026-03-18T09:59:40Z")
Hello, When working with Mautic 7 in a development or test environment, caching can quickly become a source of friction. Changes to templates, configurations, or plugins don’t always appear immediately, leading many new… --- ## [Mautic 7 Logos & Favicon: From Inline SVG to File-Based Assets — What Changed?](https://forum.mautic.org/t/mautic-7-logos-favicon-from-inline-svg-to-file-based-assets-what-changed/37478)
**Author:** [@andrew\_c3](https://forum.mautic.org/u/andrew_c3)\ **Replies:** 1\ **Last updated:** [March 17, 2026, 6:34am UTC](https://forum.mautic.org/t/mautic-7-logos-favicon-from-inline-svg-to-file-based-assets-what-changed/37478 "2026-03-17T06:34:20Z")
Hello, While working with Mautic 6, I noticed that the application’s logos and favicon were embedded directly in the code as inline SVG elements. These appeared in multiple locations across the UI and templates. During… --- ## [Mautic 7 Cache Clear: Why Is It So Fast and Silent?](https://forum.mautic.org/t/mautic-7-cache-clear-why-is-it-so-fast-and-silent/37491)
**Author:** [@andrew\_c3](https://forum.mautic.org/u/andrew_c3)\ **Replies:** 1\ **Last updated:** [March 16, 2026, 1:02pm UTC](https://forum.mautic.org/t/mautic-7-cache-clear-why-is-it-so-fast-and-silent/37491 "2026-03-16T13:02:10Z")
Hello, In Mautic 7.0.1, the cache:clear command runs almost instantly with no feedback. Does it still actually clear the cache, or is something missing compared to Mautic 6.0.2 where it gave a success message? Nothing i… --- ## [Mautic Upgrade Issue: M6.0.3 → M7.0.1 Fails with SQL Error and 500 Internal Server Errors](https://forum.mautic.org/t/mautic-upgrade-issue-m6-0-3-m7-0-1-fails-with-sql-error-and-500-internal-server-errors/37469)
**Author:** [@andrew\_c3](https://forum.mautic.org/u/andrew_c3)\ **Replies:** 3\ **Last updated:** [March 12, 2026, 2:39pm UTC](https://forum.mautic.org/t/mautic-upgrade-issue-m6-0-3-m7-0-1-fails-with-sql-error-and-500-internal-server-errors/37469 "2026-03-12T14:39:35Z")
Hello, I recently attempted to upgrade my Mautic test instance from 6.0.3 to 7.0.1, but unfortunately the upgrade failed and left the system in a partially broken state. I’m posting here to see if anyone has encountered… --- ## [Possible Mautic M6 → M6 and M6 → M7 Upgrade Issue Related to Database Table Prefixes](https://forum.mautic.org/t/possible-mautic-m6-m6-and-m6-m7-upgrade-issue-related-to-database-table-prefixes/37472)
**Author:** [@andrew\_c3](https://forum.mautic.org/u/andrew_c3)\ **Replies:** 0\ **Last updated:** [March 11, 2026, 10:21am UTC](https://forum.mautic.org/t/possible-mautic-m6-m6-and-m6-m7-upgrade-issue-related-to-database-table-prefixes/37472 "2026-03-11T10:21:35Z")
Hello, Can I ask everyone in the community who has experienced Mautic upgrade errors—particularly when trying to upgrade M6 from one minor version to another or from M6 to M7 ? If you’ve struggled with the upgrade, cou… --- ## [Mautic 7.0.1 works on my side](https://forum.mautic.org/t/mautic-7-0-1-works-on-my-side/37423)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 11\ **Last updated:** [March 11, 2026, 10:05am UTC](https://forum.mautic.org/t/mautic-7-0-1-works-on-my-side/37423 "2026-03-11T10:05:59Z")
I updatet to from Mautic 6.0.7 to 7.0.1 and on my first view. all is working. Thank all for their work. How updated: Log in via the command line, and change directory to the Mautic directory using the command: cd /y… --- ## [Web-based Upgrade](https://forum.mautic.org/t/web-based-upgrade/37323)
**Author:** [@izquierda74](https://forum.mautic.org/u/izquierda74)\ **Replies:** 4\ **Last updated:** [February 26, 2026, 11:47am UTC](https://forum.mautic.org/t/web-based-upgrade/37323 "2026-02-26T11:47:26Z")
Your software My Mautic version is: 6.0.7 My PHP version is: 8.3 I installed Mautic via: command line I got a notice that version 7 is available for upgrading. I was able to puzzle through the initial install and hav… --- ## [New install of v7 with existing database](https://forum.mautic.org/t/new-install-of-v7-with-existing-database/37416)
**Author:** [@adam5532](https://forum.mautic.org/u/adam5532)\ **Replies:** 1\ **Last updated:** [February 24, 2026, 4:55am UTC](https://forum.mautic.org/t/new-install-of-v7-with-existing-database/37416 "2026-02-24T04:55:57Z")
Your software My Mautic version is: 5.2.0 My PHP version is: 8.2.30 My Database type and version is: MariaDB 10.6.25 I installed Mautic via: Composer Your problem I would like to do a clean install of v7 but use my… --- ## [New Install, Broken DB](https://forum.mautic.org/t/new-install-broken-db/37373)
**Author:** [@tyler\_h](https://forum.mautic.org/u/tyler_h)\ **Replies:** 2\ **Last updated:** [February 19, 2026, 4:24am UTC](https://forum.mautic.org/t/new-install-broken-db/37373 "2026-02-19T04:24:08Z")
Your software My Mautic version is: 7.0.0 My PHP version is: 8.3.30 My Database type and version is: Whatever is default I installed Mautic via: Docker compose docker-mautic/examples/basic/docker-compose.yml Your p… --- ## [How to correct update from 6.0.7](https://forum.mautic.org/t/how-to-correct-update-from-6-0-7/37313)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 1\ **Last updated:** [February 6, 2026, 12:17pm UTC](https://forum.mautic.org/t/how-to-correct-update-from-6-0-7/37313 "2026-02-06T12:17:37Z")
My system: Ubuntu 24.04 server - Apache - Mautic 8.3.6 normal installation (no composer or anything special). How is the correct way to update via ssh - normal standard server without any tweaks. Mautic is here instal… --- ## [After update to 7.0.0 can't access my e-mails - error 500 comes!](https://forum.mautic.org/t/after-update-to-7-0-0-cant-access-my-e-mails-error-500-comes/37228)
**Author:** [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Replies:** 22\ **Last updated:** [February 6, 2026, 10:05am UTC](https://forum.mautic.org/t/after-update-to-7-0-0-cant-access-my-e-mails-error-500-comes/37228 "2026-02-06T10:05:52Z")
Your software My Mautic version is: 7.0.0 My PHP version is: 8.3.6 My Database type and version is:10.11.13 I installed Mautic via: Zip - Updated via php bin/console mautic:update:find and following commands. Your p… --- ## [How to Access UTMs, to see them and to connect to Zapier](https://forum.mautic.org/t/how-to-access-utms-to-see-them-and-to-connect-to-zapier/37310)
**Author:** [@z-man](https://forum.mautic.org/u/z-man)\ **Replies:** 0\ **Last updated:** [February 5, 2026, 8:00pm UTC](https://forum.mautic.org/t/how-to-access-utms-to-see-them-and-to-connect-to-zapier/37310 "2026-02-05T20:00:00Z")
Your software My Mautic version is: 7 My PHP version is: 8.2 My Database type and version is: marizdb 11 I installed Mautic via: Zip / Composer / Docker / etc Your problem My problem is: How can I see UTM params a… --- ## [Tutorial for installation on EC2?](https://forum.mautic.org/t/tutorial-for-installation-on-ec2/37290)
**Author:** [@waldgeist](https://forum.mautic.org/u/waldgeist)\ **Replies:** 6\ **Last updated:** [February 4, 2026, 4:58pm UTC](https://forum.mautic.org/t/tutorial-for-installation-on-ec2/37290 "2026-02-04T16:58:55Z")
Hi community, we currently run a super outdated Mautic version (3.1.2) on a Bitnami stack hosted on EC2. It worked fine until recently, when we got more emails to send out and stumbled upon issues with our disk space be…