# 1.4.0 Plugins **URL:** \ **Category:** Product Support\ **Created:** [May 11, 2016, 8:03am UTC](https://forum.mautic.org/t/1-4-0-plugins/3704 "2016-05-11T08:03:46Z")\ **Posts on this page:** 7\ **Page:** 1

**Author:** ![Cyanstar](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/cyanstar/32/53_2.png) [@Cyanstar](https://forum.mautic.org/u/Cyanstar)\ **Post date:** [May 11, 2016, 8:03am UTC](https://forum.mautic.org/t/1-4-0-plugins/3704/1 "2016-05-11T08:03:46Z")

Hi all, I’ve just upgraded to the new version of Mautic, but now i’m not able to access the plugins area \>\_\<. Here’s the error log: [2016-05-11 07:12:28] mautic.ERROR: Fatal: require(): Failed opening required ‘/opt/bitnami/apps/mautic/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticPluginBundleEntityPlugin.php’ (include\_path=’.:/opt/bitnami/php/lib/php:/opt/bitnami/frameworks/smarty/libs’) - in file /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] [] [2016-05-11 07:40:01] mautic.WARNING: PHP Warning: require(/opt/bitnami/apps/mautic/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticPluginBundleEntityPlugin.php): failed to open stream: No such file or directory - in file /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] [] [2016-05-11 07:40:01] mautic.ERROR: Fatal: require(): Failed opening required ‘/opt/bitnami/apps/mautic/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticPluginBundleEntityPlugin.php’ (include\_path=’.:/opt/bitnami/php/lib/php:/opt/bitnami/frameworks/smarty/libs’) - in file /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] [] [2016-05-11 07:59:19] mautic.WARNING: PHP Warning: require(/opt/bitnami/apps/mautic/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticPluginBundleEntityPlugin.php): failed to open stream: No such file or directory - in file /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] [] [2016-05-11 07:59:19] mautic.ERROR: Fatal: require(): Failed opening required ‘/opt/bitnami/apps/mautic/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticPluginBundleEntityPlugin.php’ (include\_path=’.:/opt/bitnami/php/lib/php:/opt/bitnami/frameworks/smarty/libs’) - in file /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] [] [2016-05-11 08:38:55] mautic.WARNING: PHP Warning: require(/opt/bitnami/apps/mautic/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticPluginBundleEntityPlugin.php): failed to open stream: No such file or directory - in file /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] [] [2016-05-11 08:38:55] mautic.ERROR: Fatal: require(): Failed opening required ‘/opt/bitnami/apps/mautic/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticPluginBundleEntityPlugin.php’ (include\_path=’.:/opt/bitnami/php/lib/php:/opt/bitnami/frameworks/smarty/libs’) - in file /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] [] [2016-05-11 08:53:34] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionNotFoundHttpException: “Requested URL not found: /sugarcrm/themes/Sugar5/images/sugar\_icon.ico?v=nNbE2r4r0NlSOsUg9VCWqg” at /opt/bitnami/apps/mautic/htdocs/app/bundles/CoreBundle/Controller/CommonController.php line 356 {“exception”:"[object] (Symfony\Component\HttpKernel\Exception\NotFoundHttpException(code: 0): Requested URL not found: /sugarcrm/themes/Sugar5/images/sugar\_icon.ico?v=nNbE2r4r0NlSOsUg9VCWqg at /opt/bitnami/apps/mautic/htdocs/app/bundles/CoreBundle/Controller/CommonController.php:356)"} [] [2016-05-11 08:57:19] mautic.WARNING: PHP Warning: require(/opt/bitnami/apps/mautic/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticPluginBundleEntityPlugin.php): failed to open stream: No such file or directory - in file /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] [] [2016-05-11 08:57:19] mautic.ERROR: Fatal: require(): Failed opening required ‘/opt/bitnami/apps/mautic/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticPluginBundleEntityPlugin.php’ (include\_path=’.:/opt/bitnami/php/lib/php:/opt/bitnami/frameworks/smarty/libs’) - in file /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] [] Any help would be much appreciated. Kind regards, Nate C. ---

**Author:** ![auto](https://avatars.discourse-cdn.com/v4/letter/a/5f8ce5/32.png) [@auto](https://forum.mautic.org/u/auto)\ **Post date:** [May 11, 2016, 10:21am UTC](https://forum.mautic.org/t/1-4-0-plugins/3704/3 "2016-05-11T10:21:21Z")

Did you tried to clear cache? (I am not an expert by the way, this is just my peny) ---

**Author:** ![rogerwilks](https://avatars.discourse-cdn.com/v4/letter/r/7bcc69/32.png) [@rogerwilks](https://forum.mautic.org/u/rogerwilks)\ **Post date:** [May 11, 2016, 1:46pm UTC](https://forum.mautic.org/t/1-4-0-plugins/3704/4 "2016-05-11T13:46:32Z")

I’m having exactly the same problem. in addition to this I’m also having issues with the following > the menu items Leads and Leads list have not changed > clicking on any contact (lead) that has an entry in the twitter field of the profile does not open so you cant see their activity > When manually entering a new contact (lead) - when you click apply you cant then click save and close and you lose the contact I have cleared my ache on my machine as well as the cache stored in app/cache/prod folder but it sstill not working. Does anyone have any suggestions please ---

**Author:** ![rogerwilks](https://avatars.discourse-cdn.com/v4/letter/r/7bcc69/32.png) [@rogerwilks](https://forum.mautic.org/u/rogerwilks)\ **Post date:** [May 11, 2016, 2:34pm UTC](https://forum.mautic.org/t/1-4-0-plugins/3704/5 "2016-05-11T14:34:55Z")

Help please! I have managed to get the plugins working now but the twitter data that is pulled for each of the contacts is the same - its pulling the data from the users that i authorized the plugin with not the data for that contact. is anyone else having/had this problem and if so any idea how to fix it? please anyone I’m getting desperate ---

**Author:** ![Bart](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bart/32/13422_2.png) [@Bart](https://forum.mautic.org/u/Bart)\ **Post date:** [May 13, 2016, 7:09am UTC](https://forum.mautic.org/t/1-4-0-plugins/3704/6 "2016-05-13T07:09:34Z")

Same problem here. Unable to open ‘Plugins’ from settings tab. ---

**Author:** ![rogerwilks](https://avatars.discourse-cdn.com/v4/letter/r/7bcc69/32.png) [@rogerwilks](https://forum.mautic.org/u/rogerwilks)\ **Post date:** [May 13, 2016, 1:22pm UTC](https://forum.mautic.org/t/1-4-0-plugins/3704/7 "2016-05-13T13:22:28Z")

hi - did anyone find an answer to this?