# 2.12.1 Released!

**URL:** <https://forum.mautic.org/t/2-12-1-released/10103>\
**Category:** Announcements\
**Created:** [January 4, 2018, 3:40pm UTC](https://forum.mautic.org/t/2-12-1-released/10103 "2018-01-04T15:40:39Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![alanhartless](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alanhartless/32/3_2.png) [@alanhartless](https://forum.mautic.org/u/alanhartless)\
**Post date:** [January 4, 2018, 3:40pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/1 "2018-01-04T15:40:39Z")

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We’re happy to announce that our 2.12.1 has been released! Read the full [release notes here](https://github.com/mautic/mautic/releases/2.12.1).

If you are have access to SSH, we highly recommend that you use the [update script](https://raw.githubusercontent.com/mautic/mautic/master/upgrade.php). Download it to the root of your Mautic installation and run it from SSH/CLI with php upgrade.php. If you are on a VPS, be aware of the user used to execute that command as you may have to fix the owner to be that of your web user. Be sure to remove this file once the upgrade is complete.

Alternatively, you can use the in-app upgrade process:  
 ![](https://mautic.org/images/community/update_available.png)

Click Update Now and follow the prompts.

If you have any issues – be sure to checkout [John’s post](http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful).

Happy Marketing!

The Mautic Team

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**Author:** ![linusk](https://avatars.discourse-cdn.com/v4/letter/l/258eb7/32.png) [@linusk](https://forum.mautic.org/u/linusk)\
**Post date:** [January 4, 2018, 11:43pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/2 "2018-01-04T23:43:06Z")

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Not again !  
There was error generated during update of 2.12.0. It just lingered on “Moving Package Contents”.  
Had high hopes for 2.12.1. And it does exactly the same thing.  
At the minimum there should be “update” remedial tutorial, sharks are out there who wants your wallet for every upgrade exigencies experienced by a user. And Mautic just satisfies them rather than their users becoming good ambassadors.  
No wonder reviews on the internet and social media are saying so.  
It seems “mautic” has more bugs than the whole universe specie count  
Imagine if your Windows Update required paying someone for every update to rectify the issue.

Open source WordPress works like a charm, unlike Mautic. Perhaps Mautic needs to learn from them !

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**Author:** ![Janus](https://avatars.discourse-cdn.com/v4/letter/j/c2a13f/32.png) [@Janus](https://forum.mautic.org/u/Janus)\
**Post date:** [January 5, 2018, 10:08am UTC](https://forum.mautic.org/t/2-12-1-released/10103/3 "2018-01-05T10:08:07Z")

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@linusk I had the same problem with the previous update (haven’t run this one yet).

I solved it by running the update from the command line (fyi nothing was corrupted from what I can tell when the update hung on “moving package contents” so I didn’t have to restore from a backup before doing it the command line way.

Inspired by: [https://www.mautic.org/community/index.php/8914-mautic-upgrade-undefined-status/0](https://www.mautic.org/community/index.php/8914-mautic-upgrade-undefined-status/0)

$php app/console cache:clear  
$php app/console mautic:update:find  
$php app/console mautic:update:apply (Follow the prompts)  
$php app/console cache:warmup

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**Author:** ![linusk](https://avatars.discourse-cdn.com/v4/letter/l/258eb7/32.png) [@linusk](https://forum.mautic.org/u/linusk)\
**Post date:** [January 5, 2018, 10:43pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/4 "2018-01-05T22:43:25Z")

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I actually installed Mautic on My Siteground Host using cPanel.

Therefore these steps will not resolve it …

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**Author:** ![nbatch](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/nbatch/32/122_2.png) [@nbatch](https://forum.mautic.org/u/nbatch)\
**Post date:** [January 7, 2018, 3:42pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/5 "2018-01-07T15:42:43Z")

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@linusk Siteground do offer ssh access for cpanel so the above details should be able to help.

FYI: [https://www.siteground.com/tutorials/ssh/](https://www.siteground.com/tutorials/ssh/)

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**Author:** ![linusk](https://avatars.discourse-cdn.com/v4/letter/l/258eb7/32.png) [@linusk](https://forum.mautic.org/u/linusk)\
**Post date:** [January 7, 2018, 10:38pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/6 "2018-01-07T22:38:19Z")

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Thanks for this info, I just newly migrated to Siteground.

Previous shared host provider did not have this.

I have to look at this.

Thanks again

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**Author:** ![emyabdel](https://avatars.discourse-cdn.com/v4/letter/e/4491bb/32.png) [@emyabdel](https://forum.mautic.org/u/emyabdel)\
**Post date:** [January 8, 2018, 1:58pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/7 "2018-01-08T13:58:54Z")

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thanks for sharing.  
I’m newbie and new on mautic, I have ssh access but I didn’t understand how to upgrade. If you make a video tutorial for newbies it will be perfect

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [January 8, 2018, 2:21pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/8 "2018-01-08T14:21:35Z")

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@ebk abdel i can do for you

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**Author:** ![emyabdel](https://avatars.discourse-cdn.com/v4/letter/e/4491bb/32.png) [@emyabdel](https://forum.mautic.org/u/emyabdel)\
**Post date:** [January 8, 2018, 2:54pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/9 "2018-01-08T14:54:01Z")

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Bizcrony thank you. how Can you explain?  
“we highly recommend that you use the update script. Download it to the root of your Mautic installation and run it from SSH/CLI with php upgrade.php.”

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**Author:** ![emyabdel](https://avatars.discourse-cdn.com/v4/letter/e/4491bb/32.png) [@emyabdel](https://forum.mautic.org/u/emyabdel)\
**Post date:** [January 8, 2018, 3:55pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/10 "2018-01-08T15:55:02Z")

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I made the upgrade on mautic: doesn’t work  
I made it with ssh: works  
Thanks again

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**Author:** ![emyabdel](https://avatars.discourse-cdn.com/v4/letter/e/4491bb/32.png) [@emyabdel](https://forum.mautic.org/u/emyabdel)\
**Post date:** [January 8, 2018, 4:00pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/11 "2018-01-08T16:00:37Z")

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copy what’s on this page:  
[https://raw.githubusercontent.com/mautic/mautic/master/upgrade.php](https://raw.githubusercontent.com/mautic/mautic/master/upgrade.php)

open notepad and past it then save the file and give it this name: upgrade.php

put upgrade.php on mautic root using FileZilla

open chrome then enter to your mautic directory+upgrade.php  
ex: [https://www](https://www).???.org/mautic/upgrade.php

click on start upgrade and wait

after 5 minutes you will get a success message

remove upgrade.php from mautic root with filezilla

enter and enjoy mautic

why not making a stupid tutorial like that for newbies? I don’t understand

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [January 9, 2018, 12:35am UTC](https://forum.mautic.org/t/2-12-1-released/10103/12 "2018-01-09T00:35:09Z")

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@ebk abdel there are three ways to upgrade mautic.

1. From dashboard Notification
2. With upgrade.php file
3. BY ssh

all process are good …but sometime it works either.

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**Author:** ![dbhurley](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dbhurley/32/2_2.png) [@dbhurley](https://forum.mautic.org/u/dbhurley)\
**Post date:** [January 9, 2018, 6:08am UTC](https://forum.mautic.org/t/2-12-1-released/10103/13 "2018-01-09T06:08:14Z")

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This forum is for release announcements only. If you have trouble with a release, or simply want to voice your frustration about an upgrade please post in a different channel. In the future posts will be moderated and removed from this specific forum to keep the topic on release announcements.

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**Author:** ![bodoschmidt](https://avatars.discourse-cdn.com/v4/letter/b/e47774/32.png) [@bodoschmidt](https://forum.mautic.org/u/bodoschmidt)\
**Post date:** [January 29, 2018, 9:03pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/14 "2018-01-29T21:03:43Z")

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Hi, if i want to update from the dashdoard, i get the following statement in the error log file

[2018-01-30 00:16:04] mautic.WARNING: PHP Warning - setcookie() expects parameter 3 to be integer, float given - in file /var/www/vhosts/mautic3.xxx.de/app/bundles/CoreBundle/Helper/CookieHelper.php - at line 71 [] []

Update with php file, following error:

Internal Server Error  
The server encountered an internal error or misconfiguration and was unable to complete your request.  
Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [January 29, 2018, 9:06pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/15 "2018-01-29T21:06:17Z")

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Wat php version you are

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**Author:** ![bodoschmidt](https://avatars.discourse-cdn.com/v4/letter/b/e47774/32.png) [@bodoschmidt](https://forum.mautic.org/u/bodoschmidt)\
**Post date:** [January 30, 2018, 8:01pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/16 "2018-01-30T20:01:30Z")

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i have Mautic running with PHP Version 7.0.27

if i log in with ssh with root ubuntu 12.04.4 is running with PHP 5.3  
The vserver is running with PHP Version 7.0.27

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**Author:** ![bodoschmidt](https://avatars.discourse-cdn.com/v4/letter/b/e47774/32.png) [@bodoschmidt](https://forum.mautic.org/u/bodoschmidt)\
**Post date:** [January 30, 2018, 8:21pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/17 "2018-01-30T20:21:53Z")

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i am running php7.0 i changed to 5.6 it looked like it will work better from the dashord but it is hanging at the point: Moving Package Contents

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**Author:** ![bodoschmidt](https://avatars.discourse-cdn.com/v4/letter/b/e47774/32.png) [@bodoschmidt](https://forum.mautic.org/u/bodoschmidt)\
**Post date:** [January 30, 2018, 8:26pm UTC](https://forum.mautic.org/t/2-12-1-released/10103/18 "2018-01-30T20:26:42Z")

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now it worked with php5.6 and the php script  
thank you
