# 2.2 update problem ¿how can i fix this?

**URL:** https://forum.mautic.org/t/2-2-update-problem-how-can-i-fix-this/6128
**Category:** Product Support
**Created:** [October 7, 2016, 5:52pm UTC](https://forum.mautic.org/t/2-2-update-problem-how-can-i-fix-this/6128 "2016-10-07T17:52:38Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![chinonet](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@chinonet](https://forum.mautic.org/u/chinonet)
#### Post date: [October 7, 2016, 5:52pm UTC](https://forum.mautic.org/t/2-2-update-problem-how-can-i-fix-this/6128/1 "2016-10-07T17:52:38Z")

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i try to update from 2.1 to 2.2.  
  
  
  
i get some error, later i try to log in the admin and give me error: like too many redirect.  
  
  
  
(yes i do delete cache folder)… not work  
  
  
  
i follow steaps from here  
  
[http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful](http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful)  
  
  
  
not work  
  
  
  
i try to update manually with the scripts and cannot do it because say its the 2.2  
  
  
  
Later i put the 2.1 folder with the database from 2.2, and move all files and folder from new install 2.2… and work!!  
  
  
  
ok… work…until i move app folder. (yes i do delete cache folder)  
  
  
  
If i put the app folder cannot login because too many redirect) ¿how i can fix this?

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<div class="post-metadata">

### Author: ![chinonet](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@chinonet](https://forum.mautic.org/u/chinonet)
#### Post date: [October 7, 2016, 5:52pm UTC](https://forum.mautic.org/t/2-2-update-problem-how-can-i-fix-this/6128/2 "2016-10-07T17:52:38Z")

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i try to update from 2.1 to 2.2.

i get some error, later i try to log in the admin and give me error: like too many redirect.

(yes i do delete cache folder)… not work

i follow steaps from here  
[http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful](http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful)

not work

i try to update manually with the scripts and cannot do it because say its the 2.2

Later i put the 2.1 folder with the database from 2.2, and move all files and folder from new install 2.2… and work!!

ok… work…until i move app folder. (yes i do delete cache folder)

If i put the app folder cannot login because too many redirect) ¿how i can fix this?

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### Author: ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [October 7, 2016, 6:48pm UTC](https://forum.mautic.org/t/2-2-update-problem-how-can-i-fix-this/6128/3 "2016-10-07T18:48:02Z")

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So you have 2.1.1 Files and 2.2.2 database?  
You have a backup from the whole 2.1.1 (files + database)?

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### Author: ![chinonet](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@chinonet](https://forum.mautic.org/u/chinonet)
#### Post date: [October 8, 2016, 1:17pm UTC](https://forum.mautic.org/t/2-2-update-problem-how-can-i-fix-this/6128/4 "2016-10-08T13:17:56Z")

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not, i forget about make a db backup… :S

its working… but have all files from 2.2 (but not app folder) when i add app folder cannot login because to many redirect error

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### Author: ![chinonet](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@chinonet](https://forum.mautic.org/u/chinonet)
#### Post date: [October 9, 2016, 5:20pm UTC](https://forum.mautic.org/t/2-2-update-problem-how-can-i-fix-this/6128/5 "2016-10-09T17:20:07Z")

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i try to update another mautic install… i do it with ssh and update script… same problem.

too many redirect cannot access to the admin panel.

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### Author: ![chinonet](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@chinonet](https://forum.mautic.org/u/chinonet)
#### Post date: [October 10, 2016, 6:33pm UTC](https://forum.mautic.org/t/2-2-update-problem-how-can-i-fix-this/6128/6 "2016-10-10T18:33:10Z")

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bump

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### Author: ![renegademarketer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/renegademarketer/32/13_2.png) [@renegademarketer](https://forum.mautic.org/u/renegademarketer)
#### Post date: [November 4, 2016, 10:27am UTC](https://forum.mautic.org/t/2-2-update-problem-how-can-i-fix-this/6128/7 "2016-11-04T10:27:57Z")

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I’m having the same issue with a new install via Softaculous. Did you find a fix yet?
