# 4.2.0 Email Editor Bug

**URL:** <https://forum.mautic.org/t/4-2-0-email-editor-bug/22860>\
**Category:** Product Support\
**Created:** [March 1, 2022, 12:27pm UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860 "2022-03-01T12:27:15Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [March 1, 2022, 12:27pm UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/1 "2022-03-01T12:27:15Z")

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**Your software**  
My Mautic version is: 4.2.0  
My PHP version is: 7.4  
My Database type and version is:

**Your problem**  
My problem is:

When you go and edit an email, open the builder and open code editor - works, close the builder, go back and open the editor and click code mode, module does not show up again

These errors are showing in the log:

Steps I have tried to fix the problem:

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [March 1, 2022, 12:29pm UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/2 "2022-03-01T12:29:52Z")

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@adiux I think this was one of the bugs which was addressed in the release? Maybe an asset generation issue?

@mikew are there any errors in the console (developer tools) or logs?

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [March 1, 2022, 12:36pm UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/3 "2022-03-01T12:36:01Z")

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I was so excited to see us past this bug, so have installed on two separate instances.  
Not seeing anything in mautic.error log and nothing in console

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [March 1, 2022, 12:37pm UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/4 "2022-03-01T12:37:26Z")

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@mikew how are you installing, with the zip installer or with Composer / Git?

If the latter have you tried running `bin/console m:a:g`?

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**Author:** ![adiux](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/adiux/32/5793_2.png) [@adiux](https://forum.mautic.org/u/adiux)\
**Post date:** [March 1, 2022, 2:29pm UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/5 "2022-03-01T14:29:19Z")

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Could it be a cache issue? Did you already try incognito mode?

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [March 1, 2022, 2:58pm UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/6 "2022-03-01T14:58:11Z")

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@silavapi I am installing with command console mautic:update:apply

@adiux I have just tried in incognito mode as well and same behaviour

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [March 1, 2022, 4:29pm UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/7 "2022-03-01T16:29:09Z")

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OK thanks for the feedback!

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**Author:** ![mayanktiwaridotcom](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mayanktiwaridotcom/32/1501_2.png) [@mayanktiwaridotcom](https://forum.mautic.org/u/mayanktiwaridotcom)\
**Post date:** [March 15, 2022, 4:35pm UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/8 "2022-03-15T16:35:47Z")

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Same issue, here  
Same configurations,  
in my case I disabled the Graph JS  
then I go and try to create new email, while the text potion of template loads the images take forever and no further progress is possible.

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**Author:** ![pierre\_a](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pierre_a/32/7031_2.png) [@pierre\_a](https://forum.mautic.org/u/pierre_a)\
**Post date:** [March 15, 2022, 5:06pm UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/9 "2022-03-15T17:06:00Z")

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Hello,

I have the same issue, with same configurations.

Pierre

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [March 16, 2022, 10:44am UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/10 "2022-03-16T10:44:07Z")

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Can you plz check if your HTML has not intended code pieces?  
Go to database  
 → emails table  
 → custom\_html column  
check the content.  
Are there any NULL at random places in the html code?

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**Author:** ![masonjones](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/masonjones/32/7093_2.png) [@masonjones](https://forum.mautic.org/u/masonjones)\
**Post date:** [March 16, 2022, 3:10pm UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/11 "2022-03-16T15:10:26Z")

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hello, I did not find the topic I needed, but I see that in this community there are those who are well versed in this topic. I am interested in encrypted mail, I recently encountered the need for encrypted emails and files to be sent. Searching the Internet, I found one of these [beeble.com](http://beeble.com), in principle, I am completely satisfied, I like that it is possible to send not only encrypted letters and files to traditional mail, but also send audio and video, and there is a function of self-destructing letters. But I would like to get acquainted with all such options or learn more about this beeble.

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<div class="post-metadata">

**Author:** ![pierre\_a](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pierre_a/32/7031_2.png) [@pierre\_a](https://forum.mautic.org/u/pierre_a)\
**Post date:** [March 17, 2022, 6:05pm UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/12 "2022-03-17T18:05:31Z")

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Hello @joeyk,

For me on database don’t have any “NULL” information.

Pierre

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<div class="post-metadata">

**Author:** ![adiux](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/adiux/32/5793_2.png) [@adiux](https://forum.mautic.org/u/adiux)\
**Post date:** [April 13, 2022, 7:02am UTC](https://forum.mautic.org/t/4-2-0-email-editor-bug/22860/13 "2022-04-13T07:02:11Z")

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I’m working on the issue that the code editor is not reopening after closing the builder. I already had a fix, but it did break something else. So I have to dig deeper. Maybe change the whole code editor popup implementation.  
The workaround in the meantime: refresh your browser window.
