# 404 error while installation **URL:** \ **Category:** Product Support\ **Created:** [December 9, 2015, 9:47am UTC](https://forum.mautic.org/t/404-error-while-installation/2938 "2015-12-09T09:47:35Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![himanshukatyal23](https://avatars.discourse-cdn.com/v4/letter/h/258eb7/32.png) [@himanshukatyal23](https://forum.mautic.org/u/himanshukatyal23)\ **Post date:** [December 9, 2015, 9:47am UTC](https://forum.mautic.org/t/404-error-while-installation/2938/1 "2015-12-09T09:47:35Z")
Hi, i am trying to install mautic on web server mod\_rewrite is enabled i pushed all code in domain/mautic/ folder and when i open domain/mautic/index.php it gives me 404 error. with URL domain/installer please provide any solution for this problem ---
**Author:** ![himanshukatyal23](https://avatars.discourse-cdn.com/v4/letter/h/258eb7/32.png) [@himanshukatyal23](https://forum.mautic.org/u/himanshukatyal23)\ **Post date:** [December 9, 2015, 9:47am UTC](https://forum.mautic.org/t/404-error-while-installation/2938/2 "2015-12-09T09:47:35Z")
Hi, i am trying to install mautic on web server mod\_rewrite is enabled i pushed all code in domain/mautic/ folder and when i open domain/mautic/index.php it gives me 404 error. with URL domain/installer please provide any solution for this problem ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [December 9, 2015, 2:49pm UTC](https://forum.mautic.org/t/404-error-while-installation/2938/3 "2015-12-09T14:49:50Z")
You hosting provider have cPanel? try install Mautic from cPanel. Also try download again the Mautic from [https://www.mautic.org/download/](https://www.mautic.org/download/) i just install another instance for a client and works great! ---
**Author:** ![himanshukatyal23](https://avatars.discourse-cdn.com/v4/letter/h/258eb7/32.png) [@himanshukatyal23](https://forum.mautic.org/u/himanshukatyal23)\ **Post date:** [December 10, 2015, 9:01am UTC](https://forum.mautic.org/t/404-error-while-installation/2938/4 "2015-12-10T09:01:23Z")
@ninjoan Thanks for your reply. but my hosting provider doesnt have cPanel & i have already uploaded the stable version of mautic 1.2.2 from their download link as you mentioned above. it is getting installed on local without any problems. but when i put it on server it gives me 404 error. i am not sure whether it the issue of htaccess provided in mautic software or server htaccess. or may be the setup issue… but it has only 5% chances… because its working on local. please provide any solution if you have any ---
**Author:** ![himanshukatyal23](https://avatars.discourse-cdn.com/v4/letter/h/258eb7/32.png) [@himanshukatyal23](https://forum.mautic.org/u/himanshukatyal23)\ **Post date:** [December 10, 2015, 10:08am UTC](https://forum.mautic.org/t/404-error-while-installation/2938/5 "2015-12-10T10:08:49Z")
@escopecz Hi, i have tried to install mautic on other subdomain and i am getting this error Warning: SessionHandler::read(): open(/tmp/sess\_93788d18d89ce8d3aa76984a2fcb6a2e, O\_RDWR) failed: No such file or directory (2) in /app/cache/prod/classes.php on line 411 Redirecting to /index.php/installer. Warning: SessionHandler::write(): open(/tmp/sess\_93788d18d89ce8d3aa76984a2fcb6a2e, O\_RDWR) failed: No such file or directory (2) in /app/cache/prod/classes.php on line 415 please provide any soultion for this if you have any? ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [December 10, 2015, 10:13am UTC](https://forum.mautic.org/t/404-error-while-installation/2938/6 "2015-12-10T10:13:25Z")
Try to clear your cache (delete app/cache folder). ---
**Author:** ![himanshukatyal23](https://avatars.discourse-cdn.com/v4/letter/h/258eb7/32.png) [@himanshukatyal23](https://forum.mautic.org/u/himanshukatyal23)\ **Post date:** [December 10, 2015, 10:14am UTC](https://forum.mautic.org/t/404-error-while-installation/2938/7 "2015-12-10T10:14:21Z")
i tried . please check this error which comes after clearing cache [http://s11.postimg.org/4tgkj5bab/error.png](http://s11.postimg.org/4tgkj5bab/error.png) and after showing this error it again gives the same error as said above ---
**Author:** ![himanshukatyal23](https://avatars.discourse-cdn.com/v4/letter/h/258eb7/32.png) [@himanshukatyal23](https://forum.mautic.org/u/himanshukatyal23)\ **Post date:** [December 10, 2015, 10:22am UTC](https://forum.mautic.org/t/404-error-while-installation/2938/8 "2015-12-10T10:22:55Z")
@escopecz and i tried to create tmp folder inside both the directories so that session will be stored but still the same error any solution? ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [December 10, 2015, 10:26am UTC](https://forum.mautic.org/t/404-error-while-installation/2938/9 "2015-12-10T10:26:14Z")
It’s not the tmp folder in the Mautic root folder. It’s the tmp folder in your server root folder: > [@](#): > > /tmp/sess\_93788d18d89ce8d3aa76984a2fcb6a2e I have no idea what is going on or how to solve it. Never happened to me. You can try to [google the error message](https://www.google.cz/search?q=Warning%3A+SessionHandler%3A%3Aread()%3A+open(%2Ftmp%2Fsess&oq=Warning%3A+SessionHandler%3A%3Aread()%3A+open) to learn more. ---
**Author:** ![himanshukatyal23](https://avatars.discourse-cdn.com/v4/letter/h/258eb7/32.png) [@himanshukatyal23](https://forum.mautic.org/u/himanshukatyal23)\ **Post date:** [December 10, 2015, 10:27am UTC](https://forum.mautic.org/t/404-error-while-installation/2938/10 "2015-12-10T10:27:10Z")
okay thanks. ---
**Author:** ![himanshukatyal23](https://avatars.discourse-cdn.com/v4/letter/h/258eb7/32.png) [@himanshukatyal23](https://forum.mautic.org/u/himanshukatyal23)\ **Post date:** [December 10, 2015, 10:30am UTC](https://forum.mautic.org/t/404-error-while-installation/2938/11 "2015-12-10T10:30:02Z")
@escopecz but when i created tmp folder on server then i am getting this error This webpage has a redirect loop ERR\_TOO\_MANY\_REDIRECTS any idea? ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [December 10, 2015, 3:01pm UTC](https://forum.mautic.org/t/404-error-while-installation/2938/12 "2015-12-10T15:01:55Z")
Other than clearing the cache, no idea. ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [December 10, 2015, 4:31pm UTC](https://forum.mautic.org/t/404-error-while-installation/2938/13 "2015-12-10T16:31:21Z")
What hosting company are you using? ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [December 10, 2015, 7:26pm UTC](https://forum.mautic.org/t/404-error-while-installation/2938/14 "2015-12-10T19:26:33Z")
I’m using DigitalOcean. A virtual server which I’m maintaining. I wouldn’t recommend this option for “normal people” who doesn’t want to spend days learn how to maintain a server. Maybe check out [mautic.com](http://mautic.com) if it will fit your needs. ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [February 2, 2020, 10:56pm UTC](https://forum.mautic.org/t/404-error-while-installation/2938/15 "2020-02-02T22:56:42Z")