# 500 Error on mautic/s/emails

**URL:** <https://forum.mautic.org/t/500-error-on-mautic-s-emails/10714>\
**Category:** Product Support\
**Created:** [August 21, 2018, 7:13pm UTC](https://forum.mautic.org/t/500-error-on-mautic-s-emails/10714 "2018-08-21T19:13:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![cody-z-changgmail-co](https://avatars.discourse-cdn.com/v4/letter/c/3ab097/32.png) [@cody-z-changgmail-co](https://forum.mautic.org/u/cody-z-changgmail-co)\
**Post date:** [August 21, 2018, 7:13pm UTC](https://forum.mautic.org/t/500-error-on-mautic-s-emails/10714/1 "2018-08-21T19:13:21Z")

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Hey Everyone,

I’m trying to create an email but when I login and click on Segments, then click on ‘Emails’ - nothing happens - it just keeps loading. When I access my URL at [www.url.com/mautic/s/events](http://www.url.com/mautic/s/events) I get sent to an 500 internal server error.

For context I’m on Mautic 2.14 which was installed via Softaculous on an A2 Hosting account.

Has anyone encountered this problem before or have a solution?

Thanks!

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [October 17, 2019, 4:33pm UTC](https://forum.mautic.org/t/500-error-on-mautic-s-emails/10714/2 "2019-10-17T16:33:12Z")

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