# 500 Error on website after inserting mautic tracking script code

**URL:** <https://forum.mautic.org/t/500-error-on-website-after-inserting-mautic-tracking-script-code/9924>\
**Category:** Product Support\
**Created:** [November 17, 2017, 9:03pm UTC](https://forum.mautic.org/t/500-error-on-website-after-inserting-mautic-tracking-script-code/9924 "2017-11-17T21:03:48Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Rosco](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rosco/32/510_2.png) [@Rosco](https://forum.mautic.org/u/Rosco)\
**Post date:** [November 17, 2017, 9:03pm UTC](https://forum.mautic.org/t/500-error-on-website-after-inserting-mautic-tracking-script-code/9924/1 "2017-11-17T21:03:48Z")

</div>

Hi,  
  
I have installed mautic 2.11.0 on a self-hosted Server with PHP 7.0.23 in a subdomain like [service.xyzdomain.com](http://service.xyzdomain.com)  
  
Installation works with no errors, etc. Everything seem to be well…  
  
  
  
I grabbed the tracking script code out of the tracking setting page and inserted it into a website [xyzdomain.com](http://xyzdomain.com).  
  
After that the website gets an error internal server 500.  
  
What´s going wrong with that?  
  
  
  
I am not a coder, more an newbie to mautic. Thank you for your kind support.

---

<div class="post-metadata">

**Author:** ![Rosco](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rosco/32/510_2.png) [@Rosco](https://forum.mautic.org/u/Rosco)\
**Post date:** [November 17, 2017, 9:03pm UTC](https://forum.mautic.org/t/500-error-on-website-after-inserting-mautic-tracking-script-code/9924/2 "2017-11-17T21:03:48Z")

</div>

Hi,  
I have installed mautic 2.11.0 on a self-hosted Server with PHP 7.0.23 in a subdomain like [service.xyzdomain.com](http://service.xyzdomain.com)  
Installation works with no errors, etc. Everything seem to be well…

I grabbed the tracking script code out of the tracking setting page and inserted it into a website [xyzdomain.com](http://xyzdomain.com).  
After that the website gets an error internal server 500.  
What´s going wrong with that?

I am not a coder, more an newbie to mautic. Thank you for your kind support.

---

<div class="post-metadata">

**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [November 21, 2017, 7:17pm UTC](https://forum.mautic.org/t/500-error-on-website-after-inserting-mautic-tracking-script-code/9924/3 "2017-11-21T19:17:28Z")

</div>

@Rosco where you paste that mautic code ?

---

<div class="post-metadata">

**Author:** ![Rosco](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rosco/32/510_2.png) [@Rosco](https://forum.mautic.org/u/Rosco)\
**Post date:** [November 23, 2017, 12:28pm UTC](https://forum.mautic.org/t/500-error-on-website-after-inserting-mautic-tracking-script-code/9924/4 "2017-11-23T12:28:51Z")

</div>

Oops, it was my fault. I have pasted the code into a wrong area at the website.  
Sorry for that.  
Case closed 🙂

---

<div class="post-metadata">

**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [November 23, 2017, 12:35pm UTC](https://forum.mautic.org/t/500-error-on-website-after-inserting-mautic-tracking-script-code/9924/5 "2017-11-23T12:35:15Z")

</div>

OK no problem let me know if you have any other error