# 500 Error

**URL:** <https://forum.mautic.org/t/500-error/16991>\
**Category:** Product Support\
**Created:** [November 11, 2020, 9:20pm UTC](https://forum.mautic.org/t/500-error/16991 "2020-11-11T21:20:00Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![mautickook](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mautickook/32/1290_2.png) [@mautickook](https://forum.mautic.org/u/mautickook)\
**Post date:** [November 11, 2020, 9:20pm UTC](https://forum.mautic.org/t/500-error/16991/1 "2020-11-11T21:20:00Z")

</div>

**Your software**  
My Mautic version is: 2.16.3  
My PHP version is: 7.2  
My Database type and version is: MariaDB and it is 10.4 version.

**Your problem**  
My problem is: Getting 500 error when I try to log into Mautic and getting a 500 error on my site for Mautic running, I don’t believe any changes had been made to my setup (that I know of), very unsure what happened here.

These errors are showing in the log: Erros in the log:

[2020-11-06 00:00:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 00:10:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 00:20:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 00:30:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 00:40:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 00:50:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 01:00:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 01:10:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 01:20:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 01:20:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 01:30:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 01:40:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 01:40:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 01:50:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 02:00:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 02:10:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 02:20:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 02:30:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 02:40:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 02:40:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 02:50:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 03:00:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 03:00:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 03:10:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 03:20:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 03:30:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 03:40:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 03:40:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 03:50:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 04:00:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 04:10:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 04:20:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 04:30:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 04:30:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 04:40:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 04:50:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 05:00:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 05:10:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 05:10:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2

Steps I have tried to fix the problem: Cleared Mautic Cache, tried to update schema, restored update on server from when Mautic was last working.

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<div class="post-metadata">

**Author:** ![mautickook](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mautickook/32/1290_2.png) [@mautickook](https://forum.mautic.org/u/mautickook)\
**Post date:** [November 11, 2020, 9:22pm UTC](https://forum.mautic.org/t/500-error/16991/2 "2020-11-11T21:22:23Z")

</div>

Error log continued:

2020-11-06 05:20:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 05:20:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 05:30:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 05:40:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 05:50:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 06:00:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 06:10:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 06:20:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 06:30:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 06:40:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 06:50:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 07:00:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 07:10:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 07:20:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 07:30:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 07:40:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 07:50:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 07:50:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 08:00:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 08:10:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 08:10:01] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 08:20:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 08:30:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 08:40:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2    
[2020-11-06 08:50:02] mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added, :message as reason from mauaf\_campaign\_lead\_event\_l…’ at line 2

---

<div class="post-metadata">

**Author:** ![mautickook](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mautickook/32/1290_2.png) [@mautickook](https://forum.mautic.org/u/mautickook)\
**Post date:** [November 11, 2020, 9:23pm UTC](https://forum.mautic.org/t/500-error/16991/3 "2020-11-11T21:23:11Z")

</div>

Error log cont:

[2020-11-11 20:39:21] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’: Malformed communication packet” at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’:\n\nMalformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): Malformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:172)"}   
[2020-11-11 20:39:32] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’: Malformed communication packet” at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’:\n\nMalformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): Malformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:172)"}   
[2020-11-11 20:40:02] mautic.NOTICE: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.publish\_up AS publish\_up\_13, m0\_.publish\_down AS publish\_down\_14, m0\_.canvas\_settings AS canvas\_settings\_15, m0\_.allow\_restart AS allow\_restart\_16, m1\_.is\_published AS is\_published\_17, m1\_.date\_added AS date\_added\_18, m1\_.created\_by AS created\_by\_19, m1\_.created\_by\_user AS created\_by\_user\_20, m1\_.date\_modified AS date\_modified\_21, m1\_.modified\_by AS modified\_by\_22, m1\_.modified\_by\_user AS modified\_by\_user\_23, m1\_.checked\_out AS checked\_out\_24, m1\_.checked\_out\_by AS checked\_out\_by\_25, m1\_.checked\_out\_by\_user AS checked\_out\_by\_user\_26, m1\_.id AS id\_27, m1\_.title AS title\_28, m1\_.description AS description\_29, m1\_.alias AS alias\_30, m1\_.color AS color\_31, m1\_.bundle AS bundle\_32, m0\_.category\_id AS category\_id\_33 FROM mauaf\_campaigns m0\_ LEFT JOIN mauaf\_categories m1\_ ON m0\_.category\_id = m1\_.id’: Malformed communication packet (uncaught exception) at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 while running console command `mautic:campaigns:trigger`    
[2020-11-11 20:40:02] mautic.NOTICE: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.alias AS alias\_13, m0\_.filters AS filters\_14, m0\_.is\_global AS is\_global\_15, m0\_.is\_preference\_center AS is\_preference\_center\_16 FROM mauaf\_lead\_lists m0\_ ORDER BY m0\_.name ASC’: Malformed communication packet (uncaught exception) at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 while running console command `mautic:segments:update`    
[2020-11-11 20:40:02] mautic.NOTICE: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.publish\_up AS publish\_up\_13, m0\_.publish\_down AS publish\_down\_14, m0\_.canvas\_settings AS canvas\_settings\_15, m0\_.allow\_restart AS allow\_restart\_16, m1\_.is\_published AS is\_published\_17, m1\_.date\_added AS date\_added\_18, m1\_.created\_by AS created\_by\_19, m1\_.created\_by\_user AS created\_by\_user\_20, m1\_.date\_modified AS date\_modified\_21, m1\_.modified\_by AS modified\_by\_22, m1\_.modified\_by\_user AS modified\_by\_user\_23, m1\_.checked\_out AS checked\_out\_24, m1\_.checked\_out\_by AS checked\_out\_by\_25, m1\_.checked\_out\_by\_user AS checked\_out\_by\_user\_26, m1\_.id AS id\_27, m1\_.title AS title\_28, m1\_.description AS description\_29, m1\_.alias AS alias\_30, m1\_.color AS color\_31, m1\_.bundle AS bundle\_32, m0\_.category\_id AS category\_id\_33 FROM mauaf\_campaigns m0\_ LEFT JOIN mauaf\_categories m1\_ ON m0\_.category\_id = m1\_.id’: Malformed communication packet (uncaught exception) at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 while running console command `mautic:campaigns:rebuild`    
[2020-11-11 20:45:02] mautic.NOTICE: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.alias AS alias\_13, m0\_.filters AS filters\_14, m0\_.is\_global AS is\_global\_15, m0\_.is\_preference\_center AS is\_preference\_center\_16 FROM mauaf\_lead\_lists m0\_ ORDER BY m0\_.name ASC’: Malformed communication packet (uncaught exception) at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 while running console command `mautic:segments:update`    
[2020-11-11 20:50:01] mautic.NOTICE: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.publish\_up AS publish\_up\_13, m0\_.publish\_down AS publish\_down\_14, m0\_.canvas\_settings AS canvas\_settings\_15, m0\_.allow\_restart AS allow\_restart\_16, m1\_.is\_published AS is\_published\_17, m1\_.date\_added AS date\_added\_18, m1\_.created\_by AS created\_by\_19, m1\_.created\_by\_user AS created\_by\_user\_20, m1\_.date\_modified AS date\_modified\_21, m1\_.modified\_by AS modified\_by\_22, m1\_.modified\_by\_user AS modified\_by\_user\_23, m1\_.checked\_out AS checked\_out\_24, m1\_.checked\_out\_by AS checked\_out\_by\_25, m1\_.checked\_out\_by\_user AS checked\_out\_by\_user\_26, m1\_.id AS id\_27, m1\_.title AS title\_28, m1\_.description AS description\_29, m1\_.alias AS alias\_30, m1\_.color AS color\_31, m1\_.bundle AS bundle\_32, m0\_.category\_id AS category\_id\_33 FROM mauaf\_campaigns m0\_ LEFT JOIN mauaf\_categories m1\_ ON m0\_.category\_id = m1\_.id’: Malformed communication packet (uncaught exception) at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 while running console command `mautic:campaigns:trigger`    
[2020-11-11 20:50:01] mautic.NOTICE: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.publish\_up AS publish\_up\_13, m0\_.publish\_down AS publish\_down\_14, m0\_.canvas\_settings AS canvas\_settings\_15, m0\_.allow\_restart AS allow\_restart\_16, m1\_.is\_published AS is\_published\_17, m1\_.date\_added AS date\_added\_18, m1\_.created\_by AS created\_by\_19, m1\_.created\_by\_user AS created\_by\_user\_20, m1\_.date\_modified AS date\_modified\_21, m1\_.modified\_by AS modified\_by\_22, m1\_.modified\_by\_user AS modified\_by\_user\_23, m1\_.checked\_out AS checked\_out\_24, m1\_.checked\_out\_by AS checked\_out\_by\_25, m1\_.checked\_out\_by\_user AS checked\_out\_by\_user\_26, m1\_.id AS id\_27, m1\_.title AS title\_28, m1\_.description AS description\_29, m1\_.alias AS alias\_30, m1\_.color AS color\_31, m1\_.bundle AS bundle\_32, m0\_.category\_id AS category\_id\_33 FROM mauaf\_campaigns m0\_ LEFT JOIN mauaf\_categories m1\_ ON m0\_.category\_id = m1\_.id’: Malformed communication packet (uncaught exception) at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 while running console command `mautic:campaigns:rebuild`    
[2020-11-11 20:50:01] mautic.NOTICE: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.alias AS alias\_13, m0\_.filters AS filters\_14, m0\_.is\_global AS is\_global\_15, m0\_.is\_preference\_center AS is\_preference\_center\_16 FROM mauaf\_lead\_lists m0\_ ORDER BY m0\_.name ASC’: Malformed communication packet (uncaught exception) at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 while running console command `mautic:segments:update`    
[2020-11-11 20:50:33] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’: Malformed communication packet” at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’:\n\nMalformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): Malformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:172)"}   
[2020-11-11 20:51:55] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’: Malformed communication packet” at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’:\n\nMalformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): Malformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:172)"}   
[2020-11-11 20:52:04] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’: Malformed communication packet” at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’:\n\nMalformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): Malformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:172)"}   
[2020-11-11 20:53:27] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’: Malformed communication packet” at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’:\n\nMalformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): Malformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:172)"}   
[2020-11-11 20:55:01] mautic.NOTICE: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.alias AS alias\_13, m0\_.filters AS filters\_14, m0\_.is\_global AS is\_global\_15, m0\_.is\_preference\_center AS is\_preference\_center\_16 FROM mauaf\_lead\_lists m0\_ ORDER BY m0\_.name ASC’: Malformed communication packet (uncaught exception) at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 while running console command `mautic:segments:update`    
[2020-11-11 20:57:20] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’: Malformed communication packet” at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’:\n\nMalformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): Malformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:172)"}   
[2020-11-11 21:00:01] mautic.NOTICE: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.publish\_up AS publish\_up\_13, m0\_.publish\_down AS publish\_down\_14, m0\_.canvas\_settings AS canvas\_settings\_15, m0\_.allow\_restart AS allow\_restart\_16, m1\_.is\_published AS is\_published\_17, m1\_.date\_added AS date\_added\_18, m1\_.created\_by AS created\_by\_19, m1\_.created\_by\_user AS created\_by\_user\_20, m1\_.date\_modified AS date\_modified\_21, m1\_.modified\_by AS modified\_by\_22, m1\_.modified\_by\_user AS modified\_by\_user\_23, m1\_.checked\_out AS checked\_out\_24, m1\_.checked\_out\_by AS checked\_out\_by\_25, m1\_.checked\_out\_by\_user AS checked\_out\_by\_user\_26, m1\_.id AS id\_27, m1\_.title AS title\_28, m1\_.description AS description\_29, m1\_.alias AS alias\_30, m1\_.color AS color\_31, m1\_.bundle AS bundle\_32, m0\_.category\_id AS category\_id\_33 FROM mauaf\_campaigns m0\_ LEFT JOIN mauaf\_categories m1\_ ON m0\_.category\_id = m1\_.id’: Malformed communication packet (uncaught exception) at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 while running console command `mautic:campaigns:rebuild`    
[2020-11-11 21:00:01] mautic.NOTICE: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.alias AS alias\_13, m0\_.filters AS filters\_14, m0\_.is\_global AS is\_global\_15, m0\_.is\_preference\_center AS is\_preference\_center\_16 FROM mauaf\_lead\_lists m0\_ ORDER BY m0\_.name ASC’: Malformed communication packet (uncaught exception) at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 while running console command `mautic:segments:update`    
[2020-11-11 21:00:01] mautic.NOTICE: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.publish\_up AS publish\_up\_13, m0\_.publish\_down AS publish\_down\_14, m0\_.canvas\_settings AS canvas\_settings\_15, m0\_.allow\_restart AS allow\_restart\_16, m1\_.is\_published AS is\_published\_17, m1\_.date\_added AS date\_added\_18, m1\_.created\_by AS created\_by\_19, m1\_.created\_by\_user AS created\_by\_user\_20, m1\_.date\_modified AS date\_modified\_21, m1\_.modified\_by AS modified\_by\_22, m1\_.modified\_by\_user AS modified\_by\_user\_23, m1\_.checked\_out AS checked\_out\_24, m1\_.checked\_out\_by AS checked\_out\_by\_25, m1\_.checked\_out\_by\_user AS checked\_out\_by\_user\_26, m1\_.id AS id\_27, m1\_.title AS title\_28, m1\_.description AS description\_29, m1\_.alias AS alias\_30, m1\_.color AS color\_31, m1\_.bundle AS bundle\_32, m0\_.category\_id AS category\_id\_33 FROM mauaf\_campaigns m0\_ LEFT JOIN mauaf\_categories m1\_ ON m0\_.category\_id = m1\_.id’: Malformed communication packet (uncaught exception) at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 while running console command `mautic:campaigns:trigger`    
[2020-11-11 21:02:10] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’: Malformed communication packet” at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’:\n\nMalformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): Malformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:172)"}   
[2020-11-11 21:02:12] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’: Malformed communication packet” at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’:\n\nMalformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): Malformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:172)"}   
[2020-11-11 21:05:01] mautic.NOTICE: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.alias AS alias\_13, m0\_.filters AS filters\_14, m0\_.is\_global AS is\_global\_15, m0\_.is\_preference\_center AS is\_preference\_center\_16 FROM mauaf\_lead\_lists m0\_ ORDER BY m0\_.name ASC’: Malformed communication packet (uncaught exception) at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 while running console command `mautic:segments:update`    
[2020-11-11 21:07:19] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’: Malformed communication packet” at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT m0\_.id AS id\_0, m0\_.name AS name\_1, m0\_.is\_published AS is\_published\_2, m0\_.supported\_features AS supported\_features\_3, m0\_.api\_keys AS api\_keys\_4, m0\_.feature\_settings AS feature\_settings\_5, m0\_.plugin\_id AS plugin\_id\_6 FROM mauaf\_plugin\_integration\_settings m0\_ INNER JOIN mauaf\_plugins m1\_ ON m0\_.plugin\_id = m1\_.id’:\n\nMalformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): Malformed communication packet at /home/thetrave1/domains/mail.thetravellinghousesitters.com/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:172)"}

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<div class="post-metadata">

**Author:** ![codes9](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/codes9/32/682_2.png) [@codes9](https://forum.mautic.org/u/codes9)\
**Post date:** [November 11, 2020, 9:27pm UTC](https://forum.mautic.org/t/500-error/16991/4 "2020-11-11T21:27:48Z")

</div>

Have you tried updating recently before getting this error? It appears that something has changed in your database.

Could be a migration that has not completed.

What is the version of your Mysql?

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<div class="post-metadata">

**Author:** ![mautickook](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mautickook/32/1290_2.png) [@mautickook](https://forum.mautic.org/u/mautickook)\
**Post date:** [November 11, 2020, 9:33pm UTC](https://forum.mautic.org/t/500-error/16991/5 "2020-11-11T21:33:24Z")

</div>

Thanks for your reply, no update that I am aware of, had tried that in the past and had some trouble so steer clear of that now!

Mysql version is 10.4

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<div class="post-metadata">

**Author:** ![codes9](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/codes9/32/682_2.png) [@codes9](https://forum.mautic.org/u/codes9)\
**Post date:** [November 11, 2020, 9:52pm UTC](https://forum.mautic.org/t/500-error/16991/6 "2020-11-11T21:52:30Z")

</div>

> You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘:dateAdded as date\_added,

This is what leads me to believe something has changed with Mysql.

From what I can see in the errors it appears you either need to upgrade PHP to 7.3 or downgrade Mysql/Mariadb to 10.3

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<div class="post-metadata">

**Author:** ![mautickook](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mautickook/32/1290_2.png) [@mautickook](https://forum.mautic.org/u/mautickook)\
**Post date:** [November 11, 2020, 10:53pm UTC](https://forum.mautic.org/t/500-error/16991/7 "2020-11-11T22:53:57Z")

</div>

Thank you for this,

Interestingly enough I have another site that runs on the same host and the exact same Mautic set up which is fine… is there a way that I could upload some of the Mautic files from the working installation from site 1 to site 2 where I am getting this 500 error? (hopefully that makes sense)

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<div class="post-metadata">

**Author:** ![codes9](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/codes9/32/682_2.png) [@codes9](https://forum.mautic.org/u/codes9)\
**Post date:** [November 11, 2020, 11:00pm UTC](https://forum.mautic.org/t/500-error/16991/8 "2020-11-11T23:00:08Z")

</div>

I’m not sure what your setup is. Are you running this on Shared hosting or a VPS?

You could certainly replace everything except your local.php and database on the non-working install. But you’d need to clear cache after doing this as you’ll have the other site’s cache copied 😉

Not sure that this will solve your issue though. Because the errors point to the PHP version and Mysql version combination selected. If you’re on shared hosting testing what I’m saying may be as easy as selecting another PHP version for this subdomain/domain.

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<div class="post-metadata">

**Author:** ![mautickook](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mautickook/32/1290_2.png) [@mautickook](https://forum.mautic.org/u/mautickook)\
**Post date:** [November 11, 2020, 11:15pm UTC](https://forum.mautic.org/t/500-error/16991/9 "2020-11-11T23:15:46Z")

</div>

Thank you for you help codes9, upgrading the php version to 7.3 fixed this issue

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<div class="post-metadata">

**Author:** ![codes9](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/codes9/32/682_2.png) [@codes9](https://forum.mautic.org/u/codes9)\
**Post date:** [November 12, 2020, 12:25am UTC](https://forum.mautic.org/t/500-error/16991/10 "2020-11-12T00:25:57Z")

</div>

I’m happy your Installation is working again. Enjoy Mautic 😀

**TL;DR:**  
For anyone else coming across this post in the future:  
Mariadb 10.4 needs PHP 7.3 in a Mautic install or Symfony will throw errors.

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<div class="post-metadata">

**Author:** ![bignyno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bignyno/32/6634_2.png) [@bignyno](https://forum.mautic.org/u/bignyno)\
**Post date:** [January 8, 2022, 4:14pm UTC](https://forum.mautic.org/t/500-error/16991/11 "2022-01-08T16:14:29Z")

</div>

Dear All,

After many trials and errors as well as going through this forum I would like to share my experience and some advice related to errors such as "_You have an error in your SQL syntax"_, _"An exception occurred while executing ‘REPLACE INTO’_ or similar. These have occurred for me both in SEGMENTS and CAMPAIGNS.

**The general methodology to address such issues:**

- set up cron jobs for **mautic:segments:update** and **mautic:campaigns:update** to high frequency (eg. every 3 -5 minutes), remember that both jobs should rather not run at once:  
e.g.  
**mautic:segments:update** 0,5,10,15,20,25,30,35,40,45,50,55  
**mautic:campaigns:update** 1,6,11,16,21,26,31,36,41,46,51,56

- open and monitor mautic logfile - you can go to SystemInfo/Log in the Mautic Settings panel or open open logfile in a separate window, which I found more convenient (logfile location is shown in Settings / Connfiguration / System Settings and is probably sth like … mautic/app/…/var/logs)

- turn off all segments / campaigns

- turn on segments / campaigns one by one while monitoring error log file

This will allow you to spot those Segments or Campaigns that cause errors to appear in the log file.

Some conclusions:

- in several cases changing driver ‘db\_driver’ =\> ‘mysqli’ or ‘db\_driver’ =\> ‘pdo\_mysql’ in app/config/local.php helped and errors stopped to appear however in several cases it didn’t help

- some of the STAGES and CAMPAIGNS issue errors when names include special characters  
such as  
**!CAMPAIGN NAME**  
**#CAMPAIGN NAME**

and others. Clearly in some cases these are not properly escaped and result in errors. My advice - use only standard characters.

- do not use any special characters in TAGS

These has caused me so much trouble to figure out. Many errors of this type:

_mautic.ERROR: CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauuv\_campaign\_lead\_event\_failed\_log( `log_id`, `date_added`, `reason`) SELECT id, :dateAdded as date\_added, :message as reason from mauuv\_campaign\_lead\_event\_log WHERE is\_scheduled = 1 AND lead\_id = :contactId AND campaign\_id = :campaignId AND rotation = :rotation’: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ':dateAdded as date\_added, :message as reason from mauuv\_campaign\_lead\_event\_log ’ at line 2 [] []_

where caused in my case by non-standard characters (e.g. #) used in TAGS. Removing them fixed the issue immediately.

- sometimes campaigns throw errors, when TAGS are used in the Condition or Action, after you have changed the TAG name in the “Tags”

error message may look like this:  
_mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Form\Exception\TransformationFailedException: "Unable to transform data for property path "_

and was quite common in my case. Removing the condition or action that used that faulty Tag, creating it again and saving the campaign solved the issue for me.

- in some cases I have spotted single Segment or Campaign that generated errors such as:  
_"An exception occurred while executing 'REPLACE INTO… "_

_"You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use_

but even after making proper adjustments to names, tags etc. the error would still occur

The solution for me was to CLONE the faulty Segment/Campaign and removing the old one. This single step solved the issue without any internal changes to the Segment/Campaign.

And one more remark - after fixing all the issues, I have reverted back to the driver setting (‘db\_driver’ =\> ‘mysqli’ ) and no more errors occur, which means that in my case the driver setting was not the root cause of the problem.

All in all, there are many bigger or smaller issues with Mautic and you need to monitor logfile on regular basis to make sure all is ok. Do not use special characters in names. Sometimes cloning Segment or Campaign solves the issue.

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<div class="post-metadata">

**Author:** ![bignyno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bignyno/32/6634_2.png) [@bignyno](https://forum.mautic.org/u/bignyno)\
**Post date:** [January 11, 2022, 11:55am UTC](https://forum.mautic.org/t/500-error/16991/12 "2022-01-11T11:55:02Z")

</div>

After some more tests, not only “ **#** ” and “ **!** ” but also “ **\>** ” character may start throwing exceptions:

**\>CAMPAIGN NAME**  
**\>SEGMENT NAME**  
**\>TAG NAME**

“@” seems to be OK

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<div class="post-metadata">

**Author:** ![bignyno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bignyno/32/6634_2.png) [@bignyno](https://forum.mautic.org/u/bignyno)\
**Post date:** [January 24, 2022, 7:25am UTC](https://forum.mautic.org/t/500-error/16991/13 "2022-01-24T07:25:35Z")

</div>

In some cases removing contacts (leads) from campaigns does not work. I have not determined one particular scenario, however from time to time after contacts were added to campaign an error occurs: _CAMPAIGN: An exception occurred while executing ‘REPLACE INTO mauaf\_campaign\_lead\_event\_failed\_log_

In my case this is permanent, and errors are generated each time “capmaign update” is run.  
Typically in such a case contacts cannot be removed from campaign anymore nor manually (Contacts/Contact Details/(down arrow in upper right corner)/Campaigns), nor by running another campaign.

Solutions:  
A. cloning the campaign and removing the original one (or)  
B. Removing contacts from campaign directly in the database

Relation between campaigns and contacts(leads) is kept in **mauuv\_campaign\_leads**. You can safely remove all the records there (remembering that this will remove all the contacts from all the campaigns). The contacts themselves remain intact. You can also cherry pick the contacts that cause errors.

From what I have noticed:

- solves the error problem immediately
- there are no side effects
