# 500 internal error server (mautic I think I broke) occurs when trying to send email
**URL:** https://forum.mautic.org/t/500-internal-error-server-mautic-i-think-i-broke-occurs-when-trying-to-send-email/18793
**Category:** Product Support
**Tags:** mautic-3
**Created:** [March 31, 2021, 3:28pm UTC](https://forum.mautic.org/t/500-internal-error-server-mautic-i-think-i-broke-occurs-when-trying-to-send-email/18793 "2021-03-31T15:28:28Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@To-Perceive](https://forum.mautic.org/u/To-Perceive)
#### Post date: [March 31, 2021, 3:28pm UTC](https://forum.mautic.org/t/500-internal-error-server-mautic-i-think-i-broke-occurs-when-trying-to-send-email/18793/1 "2021-03-31T15:28:28Z")
**Your software**
My Mautic version is:v3.3.2
My PHP version is:7.3
My Database type and version is:phpmyadmin 5.6
**Your problem**
My problem is: error500 (I think I broke it) Whenever I try to send an email, it’s working perfectly
These errors are showing in the log: error These errors are showing in the log: [2021-03-30 20:31:45] mautic.CRITICAL: Uncaught PHP Exception Swift\_RfcComplianceException: “Address set in PathHeader does not comply with addr-spec of RFC 2822.” at /home4/top/info.toperceive.com.br/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php line 150 {“exception”:"[object] (Swift\_RfcComplianceException(code: 0): Address set in PathHeader does not comply with addr-spec of RFC 2822. at /home4/top/info.toperceive.com.br/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php:150)"}
[2021-03-30 09:52:54] mautic.WARNING: PHP Warning - Cannot use a scalar value as an array - in file /home4/top/info.toperceive.com.br/app/bundles/InstallBundle/Install/InstallService.php - at line 331 {“step”:"[object] (Mautic\InstallBundle\Configurator\Step\DoctrineStep: {“driver”:“pdo\_mysql”,“host”:“localhost”,“table\_prefix”:null,“port”:“3306”,“name”:“top\_Mautic”,“user”:“redacted”,“password”:“redacted”,“backup\_tables”:0,“backup\_prefix”:“bak\_”})",“dbParams”:{“driver”:“pdo\_mysql”,“host”:“localhost”,“table\_prefix”:null,“port”:“3306”,“name”:“redacted”,“user”:“redacted”,“password”:“redacted”,“backup\_tables”:0,“backup\_prefix”:“bak\_”},“translator”:"[object] (Mautic\CoreBundle\Translation\Translator: {})",“messages”:true,“schemaHelper”:"[object] (Mautic\InstallBundle\Helper\SchemaHelper: {})"}
[2021-03-30 09:52:54] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\ConnectionException: “An exception occurred in driver: SQLSTATE[HY000] [1044] Access denied for user ‘redacted’@‘localhost’ to database ‘redacted’” at /home4/top/info.toperceive.com.br/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 93 {“exception”:"[object] (Doctrine\DBAL\Exception\ConnectionException(code: 0): An exception occurred in driver: SQLSTATE[HY000] [1044] Access denied for user ‘redacted’@‘localhost’ to database ‘redacted’ at /home4/top/info.toperceive.com.br/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:93, Doctrine\DBAL\Driver\PDOException(code: 1044): SQLSTATE[HY000] [1044] Access denied for user ‘redacted’@‘localhost’ to database ‘redacted’ at /home4/top/info.toperceive.com.br/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:31, PDOException(code: 1044): SQLSTATE[HY000] [1044] Access denied for user ‘redacted’@‘localhost’ to database ‘redacted’ at /home4/top/info.toperceive.com.br/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:27)"}
Steps I have tried to fix the problem: I re-installed mautic by downloading the new summer v3.3.2 from here on the forum, I created a new database, and it is with php 7.3, I also tried to repair via ssh with the command php bin / console doctrine: schema:
php bin / console doctrine: migration: status … and continue with errors when trying to send email
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### Author:  [@EJL](https://forum.mautic.org/u/EJL)
#### Post date: [March 31, 2021, 4:21pm UTC](https://forum.mautic.org/t/500-internal-error-server-mautic-i-think-i-broke-occurs-when-trying-to-send-email/18793/2 "2021-03-31T16:21:48Z")
> [@To-Perceive](#):
>
> These errors are showing in the log: error These errors are showing in the log: [2021-03-30 20:31:45] mautic.CRITICAL: Uncaught PHP Exception Swift\_RfcComplianceException: “Address set in PathHeader does not comply with addr-spec of RFC 2822.” at /home4/top/info.toperceive.com.br/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php line 150 {“exception”:“[object] (Swift\_RfcComplianceException(code: 0): Address set in PathHeader does not comply with addr-spec of RFC 2822. at /home4/top/info.toperceive.com.br/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php:150)”}
Google RFC 2822 and make sure your from email complies.
> [@To-Perceive](#):
>
> [2021-03-30 09:52:54] mautic.WARNING: PHP Warning - Cannot use a scalar value as an array - in file /home4/top/info.toperceive.com.br/app/bundles/InstallBundle/Install/InstallService.php - at line 331 {“step”:“[object] (Mautic\InstallBundle\Configurator\Step\DoctrineStep: {“driver”:“pdo\_mysql”,“host”:“localhost”,“table\_prefix”:null,“port”:“3306”,“name”:“redacted”,“user”:“redacted”,“password”:“redacted”,“backup\_tables”:0,“backup\_prefix”:“bak\_”})”,“dbParams”:{“driver”:“pdo\_mysql”,“host”:“localhost”,“table\_prefix”:null,“port”:“3306”,“name”:“top\_Mautic”,“user”:“txxxxxx”,“password”:“xxxx”,“backup\_tables”:0,“backup\_prefix”:“bak\_”},“translator”:“[object] (Mautic\CoreBundle\Translation\Translator: {})”,“messages”:true,“schemaHelper”:“[object] (Mautic\InstallBundle\Helper\SchemaHelper: {})”}
**EDIT YOUR POST AND DELETE THIS AS IT EXPOSES SENSITIVE INFO**
> [@To-Perceive](#):
>
> [2021-03-30 09:52:54] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\ConnectionException: “An exception occurred in driver: SQLSTATE[HY000] [1044] Access denied for user ‘top\_Mautic’@‘localhost’ to database ‘top\_Mautic’” at /home4/top/info.toperceive.com.br/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 93 {“exception”:“[object] (Doctrine\DBAL\Exception\ConnectionException(code: 0): An exception occurred in driver: SQLSTATE[HY000] [1044] Access denied for user ‘top\_Mautic’@‘localhost’ to database ‘top\_Mautic’ at /home4/top/info.toperceive.com.br/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:93, Doctrine\DBAL\Driver\PDOException(code: 1044): SQLSTATE[HY000] [1044] Access denied for user ‘top\_Mautic’@‘localhost’ to database ‘top\_Mautic’ at /home4/top/info.toperceive.com.br/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:31, PDOException(code: 1044): SQLSTATE[HY000] [1044] Access denied for user ‘top\_Mautic’@‘localhost’ to database ‘[quote=“To-Perceive, post:1, topic:18793”]
> These errors are showing in the log: error These errors are showing in the log: [2021-03-30 20:31:45] mautic.CRITICAL: Uncaught PHP Exception Swift\_RfcComplianceException: “Address set in PathHeader does not comply with addr-spec of RFC 2822.” at /home4/top/info.toperceive.com.br/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php line 150 {“exception”:”[object] (Swift\_RfcComplianceException(code: 0): Address set in PathHeader does not comply with addr-spec of RFC 2822. at /home4/top/info.toperceive.com.br/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php:150)"}
Google RFC 2822 and make sure your from email complies.
> [@To-Perceive](#):
>
> [2021-03-30 09:52:54] mautic.WARNING: PHP Warning - Cannot use a scalar value as an array - in file /home4/top/info.toperceive.com.br/app/bundles/InstallBundle/Install/InstallService.php - at line 331 {“step”:“[object] (Mautic\InstallBundle\Configurator\Step\DoctrineStep: {“driver”:“pdo\_mysql”,“host”:“localhost”,“table\_prefix”:null,“port”:“3306”,“name”:“redacted”,“user”:“redacted”,“password”:“redacted”,“backup\_tables”:0,“backup\_prefix”:“bak\_”})”,“dbParams”:{“driver”:“pdo\_mysql”,“host”:“localhost”,“table\_prefix”:null,“port”:“3306”,“name”:“redacted”,“user”:“txxxxxx”,“password”:“xxxx”,“backup\_tables”:0,“backup\_prefix”:“bak\_”},“translator”:“[object] (Mautic\CoreBundle\Translation\Translator: {})”,“messages”:true,“schemaHelper”:“[object] (Mautic\InstallBundle\Helper\SchemaHelper: {})”}
**EDIT YOUR POST AND DELETE THIS AS IT EXPOSES SENSITIVE INFO**
> [@To-Perceive](#):
>
> [2021-03-30 09:52:54] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\ConnectionException: “An exception occurred in driver: SQLSTATE[HY000] [1044] Access denied for user ‘redacted’@‘localhost’ to database ‘redacted’” at /home4/top/info.toperceive.com.br/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 93 {“exception”:“[object] (Doctrine\DBAL\Exception\ConnectionException(code: 0): An exception occurred in driver: SQLSTATE[HY000] [1044] Access denied for user ‘redacted’@‘localhost’ to database ‘redacted’ at /home4/top/info.toperceive.com.br/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:93, Doctrine\DBAL\Driver\PDOException(code: 1044): SQLSTATE[HY000] [1044] Access denied for user ‘redacted’@‘localhost’ to database ‘redacted’ at /home4/top/info.toperceive.com.br/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:31, PDOException(code: 1044): SQLSTATE[HY000] [1044] Access denied for user ‘redacted’@‘localhost’ to database ‘redacted’ at /home4/top/info.toperceive.com.br/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:27)”}
Verify your credentials to DB. Once corrected run **doctrine:schema:update --force** ’ at /home4/top/info.toperceive.com.br/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:27)"}
[/quote]
Verify your credentials to DB. Once corrected run **doctrine:schema:update --force**
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### Author:  [@To-Perceive](https://forum.mautic.org/u/To-Perceive)
#### Post date: [March 31, 2021, 7:52pm UTC](https://forum.mautic.org/t/500-internal-error-server-mautic-i-think-i-broke-occurs-when-trying-to-send-email/18793/3 "2021-03-31T19:52:24Z")
Hello friend thanks for replying, so I ran the command and these messages appear in red:
update force mostra isso :
Command “doctrine:” is ambiguous.
Did you mean one of these?
doctrine:database:create Creates the configured database
doctrine:database:drop Drops the configured database
doctrine:database:import Import SQL file(s) directly …
doctrine:generate:entities Generates entity classes and…
doctrine:query:sql Executes arbitrary SQL direc…
doctrine:cache:clear-metadata Clears all metadata cache fo…
doctrine:cache:clear-query Clears all query cache for a…
doctrine:cache:clear-result Clears result cache for an e…
doctrine:cache:clear-collection-region Clear a second-level cache c…
doctrine:mapping:convert Convert mapping information …
doctrine:schema:create Executes (or dumps) the SQL …
doctrine:schema:drop Executes (or dumps) the SQL …
doctrine:ensure-production-settings Verify that Doctrine is prop…
doctrine:cache:clear-entity-region Clear a second-level cache e…
doctrine:mapping:info
doctrine:cache:clear-query-region Clear a second-level cache q…
doctrine:query:dql Executes arbitrary DQL direc…
doctrine:schema:update Executes (or dumps) the SQL …
doctrine:schema:validate Validate the mapping files
doctrine:mapping:import Imports mapping information …
doctrine:fixtures:load Load data fixtures to your d…
doctrine:migrations:diff Generate a migration by comp…
doctrine:migrations:dump-schema Dump the schema for your dat…
doctrine:migrations:execute Execute a single migration v…
doctrine:migrations:generate Generate a blank migration c…
doctrine:migrations:latest Outputs the latest version n…
doctrine:migrations:migrate Execute a migration to a spe…
doctrine:migrations:rollup Rollup migrations by deletin…
doctrine:migrations:status View the status of a set of …
doctrine:migrations:up-to-date Tells you if your schema is …
doctrine:migrations:version Manually add and delete migr…
doctrine:cache:contains Check if a cache entry exists
doctrine:cache:delete Delete a cache entry
doctrine:cache:flush Flush a given cache
doctrine:cache:stats Get stats on a given cache p…
and it remains mautic with the same problem.
error log :[2021-03-31 17:07:53] mautic.CRITICAL: Uncaught PHP Exception Swift\_RfcComplianceException: “Address set in PathHeader does not comply with addr-spec of RFC 2822.” at /home4/top/info.toperceive.com.br/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php line 150 {“exception”:"[object] (Swift\_RfcComplianceException(code: 0): Address set in PathHeader does not comply with addr-spec of RFC 2822. at /home4/top/info.toperceive.com.br/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php:150)"}
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### Author:  [@EJL](https://forum.mautic.org/u/EJL)
#### Post date: [April 1, 2021, 3:46pm UTC](https://forum.mautic.org/t/500-internal-error-server-mautic-i-think-i-broke-occurs-when-trying-to-send-email/18793/4 "2021-04-01T15:46:16Z")
You must use it with the entire path like **/opt/plesk/php/7.4/bin/php /var/www/vhosts/mymauticinstall.com/app.mymauticinstall.com/bin/console doctrine:schema:update --force**
Your command will vary depending on your servers OS. Mine is Centos 7 with Plesk panel so they require the format in the example.
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### Author:  [@To-Perceive](https://forum.mautic.org/u/To-Perceive)
#### Post date: [April 8, 2021, 2:17am UTC](https://forum.mautic.org/t/500-internal-error-server-mautic-i-think-i-broke-occurs-when-trying-to-send-email/18793/5 "2021-04-08T02:17:14Z")
Friend! it worked, you are a beast!
Thank you very much!