# 500 internal error when I save and close the e-mail editor

**URL:** <https://forum.mautic.org/t/500-internal-error-when-i-save-and-close-the-e-mail-editor/30995>\
**Category:** Mautic 5 Install/Upgrade Support\
**Created:** [February 21, 2024, 3:43pm UTC](https://forum.mautic.org/t/500-internal-error-when-i-save-and-close-the-e-mail-editor/30995 "2024-02-21T15:43:38Z")\
**Posts on this page:** 1\
**Showing post:** 14

<div class="post-metadata">

**Author:** ![emmanu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/emmanu/32/11151_2.png) [@emmanu](https://forum.mautic.org/u/emmanu)\
**Post date:** [February 25, 2024, 10:55am UTC](https://forum.mautic.org/t/500-internal-error-when-i-save-and-close-the-e-mail-editor/30995/14 "2024-02-25T10:55:49Z")

</div>

Hi, this is upgrade from 5.0.1. I followed this tutorial to install M5.0.1:

[https://mauteam.org/mautic/mautic-admins/mautic-5-installation-on-ubuntu-22-04-with-php-8-1-and-mariadb-11/](https://mauteam.org/mautic/mautic-admins/mautic-5-installation-on-ubuntu-22-04-with-php-8-1-and-mariadb-11/)

Than switched to composer with this tutorial:

[https://docs.mautic.org/en/5.x/getting\_started/switching\_composer.html#:~:text=Here%E2%80%99s%20the%20steps%20to%20follow%20to%20switch%20to,point%20to%20%2Fvar%2Fwww%2Fhtml%2Fdocroot%20instead%20of%20%2Fvar%2Fwww%2Fhtml%20Altri%20elementi](https://docs.mautic.org/en/5.x/getting_started/switching_composer.html#:~:text=Here%E2%80%99s%20the%20steps%20to%20follow%20to%20switch%20to,point%20to%20%2Fvar%2Fwww%2Fhtml%2Fdocroot%20instead%20of%20%2Fvar%2Fwww%2Fhtml%20Altri%20elementi)

Finally I upgrade to M5.0.3 with composer and followed this forum post because some dependencies where missing:

[https://forum.mautic.org/t/4-4-10-5-0-1-fails-because-symfony-path-is-not-fount-in-parameterloader-php/30475/9](https://forum.mautic.org/t/4-4-10-5-0-1-fails-because-symfony-path-is-not-fount-in-parameterloader-php/30475/9)

---

_[View the full topic](https://forum.mautic.org/t/500-internal-error-when-i-save-and-close-the-e-mail-editor/30995)._
