# 500 Internal Server Error in my mautic **URL:** \ **Category:** Product Support\ **Created:** [January 5, 2022, 11:47am UTC](https://forum.mautic.org/t/500-internal-server-error-in-my-mautic/22246 "2022-01-05T11:47:45Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![mushraf001](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mushraf001/32/6605_2.png) [@mushraf001](https://forum.mautic.org/u/mushraf001)\ **Post date:** [January 5, 2022, 11:47am UTC](https://forum.mautic.org/t/500-internal-server-error-in-my-mautic/22246/1 "2022-01-05T11:47:45Z")
**Your software** My Mautic version is: My PHP version is: 7.4.26 My Database type and version is: My sql **Your problem** My problem is: 500 Internal Server Error while sending mails These errors are showing in the log: Steps I have tried to fix the problem: ![Screenshot (53)](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/e412fd33a3be2ecdada20a9d7bc92206f1fbd3b7.png) ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [January 5, 2022, 11:55am UTC](https://forum.mautic.org/t/500-internal-server-error-in-my-mautic/22246/2 "2022-01-05T11:55:38Z")
Post your log here from Gear icon \> System \> Log ---
**Author:** ![mushraf001](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mushraf001/32/6605_2.png) [@mushraf001](https://forum.mautic.org/u/mushraf001)\ **Post date:** [January 6, 2022, 5:28am UTC](https://forum.mautic.org/t/500-internal-server-error-in-my-mautic/22246/3 "2022-01-06T05:28:18Z")
This is my error log from mautic [2022-01-06 05:12:51] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘INSERT INTO audit\_log (user\_id, user\_name, bundle, object, object\_id, action, details, date\_added, ip\_address) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)’ with params [1, “Days CRM”, “user”, “security”, 1, “login”, “a:1:{s:8:“username”;s:20:“days@mautic.dgcrm.in”;}”, “2022-01-06 05:12:49”, “171.76.43.24”]: SQLSTATE[HY000]: General error: 1114 The table ‘audit\_log’ is full” at /home/dgcrm/domains/mautic.dgcrm.in/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 128 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘INSERT INTO audit\_log (user\_id, user\_name, bundle, object, object\_id, action, details, date\_added, ip\_address) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)’ with params [1, “Days CRM”, “user”, “security”, 1, “login”, “a:1:{s:8:\“username\”;s:20:\“days@mautic.dgcrm.in\”;}”, “2022-01-06 05:12:49”, “171.76.43.24”]:\n\nSQLSTATE[HY000]: General error: 1114 The table ‘audit\_log’ is full at /home/dgcrm/domains/mautic.dgcrm.in/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:128, Doctrine\DBAL\Driver\PDO\Exception(code: HY000): SQLSTATE[HY000]: General error: 1114 The table ‘audit\_log’ is full at /home/dgcrm/domains/mautic.dgcrm.in/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: HY000): SQLSTATE[HY000]: General error: 1114 The table ‘audit\_log’ is full at /home/dgcrm/domains/mautic.dgcrm.in/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:112)"} [2022-01-06 10:50:58] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘INSERT INTO audit\_log (user\_id, user\_name, bundle, object, object\_id, action, details, date\_added, ip\_address) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)’ with params [1, “Days CRM”, “user”, “security”, 1, “login”, “a:1:{s:8:“username”;s:20:“days@mautic.dgcrm.in”;}”, “2022-01-06 05:20:58”, “171.76.43.24”]: SQLSTATE[HY000]: General error: 1114 The table ‘audit\_log’ is full” at /home/dgcrm/domains/mautic.dgcrm.in/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 128 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘INSERT INTO audit\_log (user\_id, user\_name, bundle, object, object\_id, action, details, date\_added, ip\_address) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)’ with params [1, “Days CRM”, “user”, “security”, 1, “login”, “a:1:{s:8:\“username\”;s:20:\“days@mautic.dgcrm.in\”;}”, “2022-01-06 05:20:58”, “171.76.43.24”]:\n\nSQLSTATE[HY000]: General error: 1114 The table ‘audit\_log’ is full at /home/dgcrm/domains/mautic.dgcrm.in/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:128, Doctrine\DBAL\Driver\PDO\Exception(code: HY000): SQLSTATE[HY000]: General error: 1114 The table ‘audit\_log’ is full at /home/dgcrm/domains/mautic.dgcrm.in/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: HY000): SQLSTATE[HY000]: General error: 1114 The table ‘audit\_log’ is full at /home/dgcrm/domains/mautic.dgcrm.in/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:112)"} [2022-01-06 10:53:56] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘INSERT INTO email\_stats (email\_address, date\_sent, is\_read, is\_failed, viewed\_in\_browser, date\_read, tracking\_hash, retry\_count, source, source\_id, tokens, open\_count, last\_opened, open\_details, email\_id, lead\_id, list\_id, ip\_id, copy\_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)’ with params [“[pegcoms1020@gmail.com](mailto:pegcoms1020@gmail.com)”, “2022-01-06 05:23:55”, 0, 0, 0, null, “61d67ce66859a409968340”, 0, “email”, 16, “a:25:{s:36:”{dynamiccontent=“Dynamic Content 1”}”;s:23:“Default Dynamic Content”;s:18:"{unsubscribe\_text}";s:127:“[Unsubscribe\ to no longer receive emails from us.";s:17:"{unsubscribe\_url}";s:64:“https://mautic.dgcrm.in/email/unsubscribe/61d67ce66859a409968340”;s:14:"{webview\_text}";s:118:"](https://mautic.dgcrm.in/%22https:////mautic.dgcrm.in//email//unsubscribe//61d67ce66859a409968340/%22)[Having trouble reading this email? 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0, null, “a:0:{}”, 16, “34871”, 17, null, null]: SQLSTATE[HY000]: General error: 1114 The table ‘email\_stats’ is full” at /home/dgcrm/domains/mautic.dgcrm.in/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 128 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘INSERT INTO email\_stats (email\_address, date\_sent, is\_read, is\_failed, viewed\_in\_browser, date\_read, tracking\_hash, retry\_count, source, source\_id, tokens, open\_count, last\_opened, open\_details, email\_id, lead\_id, list\_id, ip\_id, copy\_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)’ with params [“pegcoms1020@gmail.com”, “2022-01-06 05:23:55”, 0, 0, 0, null, “61d67ce66859a409968340”, 0, “email”, 16, “a:25:{s:36:\”{dynamiccontent=\“Dynamic Content 1\”}\";s:23:\“Default Dynamic Content\”;s:18:\"{unsubscribe\_text}\";s:127:\"](https://mautic.dgcrm.in/%22https:////mautic.dgcrm.in//email//view//61d67ce66859a409968340/%22)[Unsubscribe\<\/a\> to no longer receive emails from us.\";s:17:\"{unsubscribe\_url}\";s:64:\“https:\/\/mautic.dgcrm.in\/email\/unsubscribe\/61d67ce66859a409968340\”;s:14:\"{webview\_text}\";s:118:\"](file:///%22https://////mautic.dgcrm.in///email///unsubscribe///61d67ce66859a409968340///%22)[Having trouble reading this email? Click here.\<\/a\>\";s:13:\"{webview\_url}\";s:57:\“https:\/\/mautic.dgcrm.in\/email\/view\/61d67ce66859a409968340\”;s:11:\"{signature}\";s:27:\“Best regards, Resume Writer\”;s:9:\"{subject}\";s:39:\“Top 5 Resume Writing Companies In India\”;s:18:\"{ownerfield=email}\";s:20:\“rwi1@mautic.dgcrm.in\”;s:22:\"{ownerfield=firstname}\";s:6:\“Resume\”;s:21:\"{ownerfield=lastname}\";s:6:\“Writer\”;s:21:\"{ownerfield=position}\";s:0:\"\";s:22:\"{ownerfield=signature}\";s:96:\"Best regards,](file:///%22https://////mautic.dgcrm.in///email///view///61d67ce66859a409968340///%22) ---
**Author:** ![mushraf001](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mushraf001/32/6605_2.png) [@mushraf001](https://forum.mautic.org/u/mushraf001)\ **Post date:** [January 6, 2022, 5:38am UTC](https://forum.mautic.org/t/500-internal-server-error-in-my-mautic/22246/4 "2022-01-06T05:38:14Z")
This is my error log ![Screenshot (54)](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/800e6043c5f436627e0043f0f9e9db273db26ece.png) ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [January 6, 2022, 7:16am UTC](https://forum.mautic.org/t/500-internal-server-error-in-my-mautic/22246/5 "2022-01-06T07:16:35Z")
To start with: update your server (apt update / apt upgrade) and restart mysql and your webserver ---
**Author:** ![mushraf001](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mushraf001/32/6605_2.png) [@mushraf001](https://forum.mautic.org/u/mushraf001)\ **Post date:** [January 6, 2022, 9:51am UTC](https://forum.mautic.org/t/500-internal-server-error-in-my-mautic/22246/6 "2022-01-06T09:51:35Z")
I tried as you said but still the error is showing ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [January 6, 2022, 10:54am UTC](https://forum.mautic.org/t/500-internal-server-error-in-my-mautic/22246/7 "2022-01-06T10:54:08Z")
Okay. Then let’s see what other forum visitors are saying.