# 525 people that stuck in pending

**URL:** <https://forum.mautic.org/t/525-people-that-stuck-in-pending/12022>\
**Category:** Product Support\
**Created:** [December 14, 2019, 10:58am UTC](https://forum.mautic.org/t/525-people-that-stuck-in-pending/12022 "2019-12-14T10:58:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Yosu\_Cadilla](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/yosu_cadilla/32/6206_2.png) [@Yosu\_Cadilla](https://forum.mautic.org/u/Yosu_Cadilla)\
**Post date:** [December 14, 2019, 10:58am UTC](https://forum.mautic.org/t/525-people-that-stuck-in-pending/12022/1 "2019-12-14T10:58:00Z")

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> [@](#):
>
> [**View in #general on Slack**](https://slack.com/archives/C02GEN0SG/p1576289699013400)
> 
> ![deejmer](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/52df283faa7c3a6313166edb9a15029f3eef8e17.jpeg) **@deejmer:** I am running 2.15.0 and have sent a segment email to a number of segments. Then, I added additional segments, and sent again. Now I have 525 people that show in pending. When I click the ‘pill’ that says “525 Pending” it filters the Contacts screen with “email\_pending:8” but no one shows. Anyone know why these people remain in pending but I cannot see who they are? Would upgrading to 2.15.2 or 2.15.3 help with this in any way? I’m using Amazon SES API, and sending immediately (no queue) if that makes a difference. Thanks!
> 
> ![Yosu_Cadilla](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/5b67c1223813b5f284a53f27de3c9f8ceddb952d.jpeg) **@Yosu_Cadilla:** Any chance you can migrate to 2.15.2 @deejmer?  
> Oh! I didn’t read till the end, sorry. I have no idea if it would solve the issue, but at least you would be aligned with the rest of us.

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**Author:** ![deejmer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deejmer/32/588_2.png) [@deejmer](https://forum.mautic.org/u/deejmer)\
**Post date:** [December 14, 2019, 5:11pm UTC](https://forum.mautic.org/t/525-people-that-stuck-in-pending/12022/2 "2019-12-14T17:11:24Z")

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Thank you, Yosu. I upgraded last night to 2.15.3. Unsure how stable that release is, perhaps I jumped the gun. After doing so, I cloned the Segment email. I then created a segment targeting those who didn’t receive the original email. Even thought I’ve associated the new segment with the cloned segment email, when I go to send that message it states that I have no pending contacts. I’m really confused on why this would be. Any idea?

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**Author:** ![deejmer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deejmer/32/588_2.png) [@deejmer](https://forum.mautic.org/u/deejmer)\
**Post date:** [December 14, 2019, 5:23pm UTC](https://forum.mautic.org/t/525-people-that-stuck-in-pending/12022/3 "2019-12-14T17:23:45Z")

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#feelingstupid  
After upgrading those “pending” people were no longer showing as pending. The last thing I mentioned, how I could add a Segment containing a bunch of people…yeah, none of the records have email addresses, duh. No wonder it cannot send to those people! Hopefully my 2.15.3 will be stable…

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**Author:** ![Yosu\_Cadilla](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/yosu_cadilla/32/6206_2.png) [@Yosu\_Cadilla](https://forum.mautic.org/u/Yosu_Cadilla)\
**Post date:** [December 14, 2019, 7:02pm UTC](https://forum.mautic.org/t/525-people-that-stuck-in-pending/12022/4 "2019-12-14T19:02:11Z")

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Hehehe this kind of stuff happens to me all the time!

I would say 2.15.3 is the more stable release in the 2.15.x series, so unless you want to go back to 2.14.2 (and PHP 7.1) this is the good one…

I try to keep an eye on stability and provide a (rather subjective) rating for the latest releases here:

> **[Direct Mautic Download. No forms to fill, just one click.](https://mauteam.org/download-mautic/download-mautic/)**
>
> Download Mautic Self-Hosted. Here you’ll find all the information to make an informed decision about which Mautic version is best suited to your needs.

  
The colors used on the icons try to signify how stable a release is (check ratings at the bottom of the page).
