# A contactfield as Fallback for Salutation

**URL:** <https://forum.mautic.org/t/a-contactfield-as-fallback-for-salutation/27206>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [March 1, 2023, 10:42am UTC](https://forum.mautic.org/t/a-contactfield-as-fallback-for-salutation/27206 "2023-03-01T10:42:48Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ooralas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ooralas/32/7060_2.png) [@ooralas](https://forum.mautic.org/u/ooralas)\
**Post date:** [March 1, 2023, 10:42am UTC](https://forum.mautic.org/t/a-contactfield-as-fallback-for-salutation/27206/1 "2023-03-01T10:42:48Z")

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**Your software**  
My Mautic version is: 4.4.5  
My PHP version is: PHP Version 7.4.29  
My Database type and version is: 10.6.7-MariaDB-1:10.6.7+maria~bionic

**Your problem**  
My problem is:  
I want to use a contact field value as a fallback for a salutation, not just plain text, i.e.  
`Hi {contactfield=firstname|contactfield=othercontactfield}`  
I know that I can do this with dynmic content, but since I am using GrapesJS, I have no way to use or insert dynamic content in the mail in the builder.

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**Author:** ![mara](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mara/32/6027_2.png) [@mara](https://forum.mautic.org/u/mara)\
**Post date:** [March 1, 2023, 1:37pm UTC](https://forum.mautic.org/t/a-contactfield-as-fallback-for-salutation/27206/2 "2023-03-01T13:37:13Z")

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Hi,

to my knowledge the new email builder for mautic is based on grapejs and there you have an element for dynamic content. Or do you mean that you don’t use the new grapejs email builder?

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**Author:** ![ooralas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ooralas/32/7060_2.png) [@ooralas](https://forum.mautic.org/u/ooralas)\
**Post date:** [March 1, 2023, 1:48pm UTC](https://forum.mautic.org/t/a-contactfield-as-fallback-for-salutation/27206/3 "2023-03-01T13:48:39Z")

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thanks for your answer 🙂 .  
I think for some reason I am missing the dynamic content button in the builder.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8fc713a110e817fcb2a981aab0097c2614a4844e.png)

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<div class="post-metadata">

**Author:** ![mara](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mara/32/6027_2.png) [@mara](https://forum.mautic.org/u/mara)\
**Post date:** [March 1, 2023, 2:09pm UTC](https://forum.mautic.org/t/a-contactfield-as-fallback-for-salutation/27206/4 "2023-03-01T14:09:30Z")

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I researched a bit and this seems to be a known issue: [Dynamic Content block missing in MJML email in GrapesJS builder in Mautic 4.3.x · Issue #11290 · mautic/mautic · GitHub](https://github.com/mautic/mautic/issues/11290)

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**Author:** ![toon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/toon/32/833_2.png) [@toon](https://forum.mautic.org/u/toon)\
**Post date:** [March 1, 2023, 2:17pm UTC](https://forum.mautic.org/t/a-contactfield-as-fallback-for-salutation/27206/5 "2023-03-01T14:17:01Z")

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The block is available from 4.4.6 🙂