# A first Campaign is not triggering

**URL:** <https://forum.mautic.org/t/a-first-campaign-is-not-triggering/2628>\
**Category:** Product Support\
**Created:** [October 27, 2015, 11:59am UTC](https://forum.mautic.org/t/a-first-campaign-is-not-triggering/2628 "2015-10-27T11:59:00Z")\
**Posts on this page:** 10\
**Page:** 3

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**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [October 28, 2015, 5:54pm UTC](https://forum.mautic.org/t/a-first-campaign-is-not-triggering/2628/41 "2015-10-28T17:54:14Z")

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Tiago, the removed image was a file mistake when I do the upload. Please forget. I have a test installation in “maricatenis”, but it is out of the table. All happening here is about “/home/nerdrico/”

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**Author:** ![tiagorodrigues](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tiagorodrigues/32/476_2.png) [@tiagorodrigues](https://forum.mautic.org/u/tiagorodrigues)\
**Post date:** [October 28, 2015, 6:01pm UTC](https://forum.mautic.org/t/a-first-campaign-is-not-triggering/2628/42 "2015-10-28T18:01:53Z")

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@nerdrico sorry for posting the path, I’ll ask admins to remove then.

Actually try changing now from

```auto
/usr/bin/php .......
```

to just

```auto
php
```

Your code should be like

```auto
php /home/xxx/public_html/niles/app/cons..........................
```

It should work now. Don’t give up.

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [October 28, 2015, 6:04pm UTC](https://forum.mautic.org/t/a-first-campaign-is-not-triggering/2628/43 "2015-10-28T18:04:53Z")

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No problems, buddy 🙂

I will try this now.

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [October 28, 2015, 6:30pm UTC](https://forum.mautic.org/t/a-first-campaign-is-not-triggering/2628/44 "2015-10-28T18:30:00Z")

</div>

Nothing here. I am call to Godaddy. now

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<div class="post-metadata">

**Author:** ![tiagorodrigues](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tiagorodrigues/32/476_2.png) [@tiagorodrigues](https://forum.mautic.org/u/tiagorodrigues)\
**Post date:** [October 28, 2015, 6:31pm UTC](https://forum.mautic.org/t/a-first-campaign-is-not-triggering/2628/45 "2015-10-28T18:31:40Z")

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Yeah, it’s about time… They could be blocking for security reasons.  
Don’t you have the logs for cronjobs? Aren’t you receiving emails when it runs?

Alternative-\> [https://gist.github.com/escopecz/9a1a0b10861941a457f4](https://gist.github.com/escopecz/9a1a0b10861941a457f4)

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<div class="post-metadata">

**Author:** ![nerdrico](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@nerdrico](https://forum.mautic.org/u/nerdrico)\
**Post date:** [October 28, 2015, 6:41pm UTC](https://forum.mautic.org/t/a-first-campaign-is-not-triggering/2628/46 "2015-10-28T18:41:15Z")

</div>

Godaddy says that I need remove Mautic from the subfolder and out the installation at the main domain.

well, I will try that now.

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<div class="post-metadata">

**Author:** ![Nick](https://avatars.discourse-cdn.com/v4/letter/n/f9ae1b/32.png) [@Nick](https://forum.mautic.org/u/Nick)\
**Post date:** [October 28, 2015, 7:17pm UTC](https://forum.mautic.org/t/a-first-campaign-is-not-triggering/2628/47 "2015-10-28T19:17:24Z")

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Anyone knows what should I do to resolve my issue?  
Thank you so much!

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<div class="post-metadata">

**Author:** ![tiagorodrigues](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tiagorodrigues/32/476_2.png) [@tiagorodrigues](https://forum.mautic.org/u/tiagorodrigues)\
**Post date:** [October 28, 2015, 8:02pm UTC](https://forum.mautic.org/t/a-first-campaign-is-not-triggering/2628/48 "2015-10-28T20:02:28Z")

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@Nick please open a new thread. You didn’t answer me

[quote]@Nick

do you use any kind of panel? cPanel? zPanel? Webuzo?[/quote]

Please ask again copying your information in a new thread. =D

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**Author:** ![ioniacob](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ioniacob/32/20_2.png) [@ioniacob](https://forum.mautic.org/u/ioniacob)\
**Post date:** [March 2, 2017, 7:05am UTC](https://forum.mautic.org/t/a-first-campaign-is-not-triggering/2628/49 "2017-03-02T07:05:19Z")

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[quote=4198:@tiagorodrigues]Hey Gleyve, are you ok? 😃 You need to set up cronjobs to work properly.

Check this out - \> [https://www.mautic.org/docs/setup/index.html](https://www.mautic.org/docs/setup/index.html)

Bye =D[/quote]

Url does not work. I found help here: [https://mautic.org/docs/en/setup/cron\_jobs.html](https://mautic.org/docs/en/setup/cron_jobs.html)

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:57pm UTC](https://forum.mautic.org/t/a-first-campaign-is-not-triggering/2628/50 "2020-02-02T22:57:38Z")

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Closed on February 2, 2020, 10:57pm UTC



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