# Ability to EXCLUDE contacts from campaigns based on segments, campaigns, stages, tags, etc

**URL:** https://forum.mautic.org/t/ability-to-exclude-contacts-from-campaigns-based-on-segments-campaigns-stages-tags-etc/13929
**Category:** Ideas and Feature Requests
**Tags:** campaigns
**Created:** [April 16, 2020, 1:03pm UTC](https://forum.mautic.org/t/ability-to-exclude-contacts-from-campaigns-based-on-segments-campaigns-stages-tags-etc/13929 "2020-04-16T13:03:54Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![anthony\_colfelt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/anthony_colfelt/32/2221_2.png) [@anthony\_colfelt](https://forum.mautic.org/u/anthony_colfelt)
#### Post date: [April 16, 2020, 1:03pm UTC](https://forum.mautic.org/t/ability-to-exclude-contacts-from-campaigns-based-on-segments-campaigns-stages-tags-etc/13929/1 "2020-04-16T13:03:54Z")

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My idea is: Provide campaign conditions that would send to contacts based on their EXCLUSION from other activity. For example: I want people to send an email to contacts that are NOT tagged with something; or I want to send an email to all people who are NOT in Stage 2; or I want to to put people into a segment who have NOT been sent email 3.

I think these groups of people would benefit from this idea: Marketers and anybody who is trying to add contacts to campaigns retrospectively, i.e. contacts have already been identified and possibly segmented, sent an email, added to a stage, have a tag, etc.

Why I think they would benefit from this idea: It will add a whole other dimension with which to target contacts and make the automation ‘smart’.

Any code or resources to support this idea: No, but other automation systems might be referenced e.g. HubSpot.

Are you willing to work on this idea?: Can assist with design or UX consulting, but not much of a coder I’m afraid.

What skills and resources do you need to explore this further? A developer familiar with Mautic condition coding?

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### Author: ![renzof](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/renzof/32/1738_2.png) [@renzof](https://forum.mautic.org/u/renzof)
#### Post date: [April 16, 2020, 2:30pm UTC](https://forum.mautic.org/t/ability-to-exclude-contacts-from-campaigns-based-on-segments-campaigns-stages-tags-etc/13929/2 "2020-04-16T14:30:19Z")

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Hey @anthony_colfelt,

Welcome to the community!

In theory, you should be able to achieve that with filtered segments right?

The filter supports, **Tags excluding** and also **Email Sent Excluding**.

Am I miss reading this?

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### Author: ![anthony\_colfelt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/anthony_colfelt/32/2221_2.png) [@anthony\_colfelt](https://forum.mautic.org/u/anthony_colfelt)
#### Post date: [April 16, 2020, 11:12pm UTC](https://forum.mautic.org/t/ability-to-exclude-contacts-from-campaigns-based-on-segments-campaigns-stages-tags-etc/13929/3 "2020-04-16T23:12:06Z")

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Hi @renzof, thanks for your reply!

I never thought of doing it this way, but you are right. There is a way to create groupings based on excluding things via Segments! Thanks for shining the light on this.

I am coming from a HubSpot world, so my thinking needs some reprogramming to get used to the way to do things in Mautic. But I’m super excited by what we can do with it.

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### Author: ![anthony\_colfelt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/anthony_colfelt/32/2221_2.png) [@anthony\_colfelt](https://forum.mautic.org/u/anthony_colfelt)
#### Post date: [April 27, 2020, 1:27am UTC](https://forum.mautic.org/t/ability-to-exclude-contacts-from-campaigns-based-on-segments-campaigns-stages-tags-etc/13929/4 "2020-04-27T01:27:30Z")

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Hi @renzof, here’s another challenge in the same category.

I would like to deduct points from contacts who do not open a particular campaign email.

How would you achieve this?

I could set up a segment with filter for Received Email = [email name] and Email Read Count = \< 1 but would that second filter not apply to all emails? I would want it to apply to just the campaign email…

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### Author: ![renzof](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/renzof/32/1738_2.png) [@renzof](https://forum.mautic.org/u/renzof)
#### Post date: [April 28, 2020, 1:10pm UTC](https://forum.mautic.org/t/ability-to-exclude-contacts-from-campaigns-based-on-segments-campaigns-stages-tags-etc/13929/5 "2020-04-28T13:10:13Z")

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Hi @anthony_colfelt,

I would probably put that on the campaign itself, for example send email x \> wait x days check it open email if not deduct point?

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### Author: ![anthony\_colfelt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/anthony_colfelt/32/2221_2.png) [@anthony\_colfelt](https://forum.mautic.org/u/anthony_colfelt)
#### Post date: [April 29, 2020, 7:23am UTC](https://forum.mautic.org/t/ability-to-exclude-contacts-from-campaigns-based-on-segments-campaigns-stages-tags-etc/13929/6 "2020-04-29T07:23:44Z")

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Hi @renzof,

OK, I must admit to feeling a little dumb right now. I only just worked out that the red connectors in the campaign builder are for negative things i.e. if someone doesn’t take a certain action… 🙄

I may not have raised this as a feature idea if I’d known that beforehand.

Thanks for your help with this.

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### Author: ![renzof](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/renzof/32/1738_2.png) [@renzof](https://forum.mautic.org/u/renzof)
#### Post date: [April 29, 2020, 8:29pm UTC](https://forum.mautic.org/t/ability-to-exclude-contacts-from-campaigns-based-on-segments-campaigns-stages-tags-etc/13929/7 "2020-04-29T20:29:25Z")

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😂 every day we learn something new.  
Rather than felling dumb just feel a little wiser 🙂

There many things that are not really intuitive in Mautic, I still not sure if this approach is better or not. However is still really powerful, I wish we were using it more.
