# Access Error on create new components

**URL:** https://forum.mautic.org/t/access-error-on-create-new-components/33347
**Category:** Mautic 5 Install/Upgrade Support
**Created:** [September 1, 2024, 7:59pm UTC](https://forum.mautic.org/t/access-error-on-create-new-components/33347 "2024-09-01T19:59:12Z")
**Posts on this page:** 9
**Page:** 1

<div class="post-metadata">

### Author: ![neoroot](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/neoroot/32/12641_2.png) [@neoroot](https://forum.mautic.org/u/neoroot)
#### Post date: [September 1, 2024, 7:59pm UTC](https://forum.mautic.org/t/access-error-on-create-new-components/33347/1 "2024-09-01T19:59:12Z")

</div>

My Mautic version is: v5.1.0  
My PHP version is: 8.2.23  
My Database type and version is: 10.6.18-MariaDB,

My problem is:  
After creating a new form standalone, when a try to add the first field to the form a get this message:  
You do not have access to the requested area/action.

These errors are showing in the log:  
I see no relevant logs on PHP, Mautic var/logs,

Steps I have tried to fix the problem:  
I create a new user with a custom role, no changes.  
I tried to install Mautic from different sources, production zip file and composer, no differences

---

<div class="post-metadata">

### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [September 2, 2024, 5:04am UTC](https://forum.mautic.org/t/access-error-on-create-new-components/33347/2 "2024-09-02T05:04:15Z")

</div>

What happens if you are admin?

---

<div class="post-metadata">

### Author: ![neoroot](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/neoroot/32/12641_2.png) [@neoroot](https://forum.mautic.org/u/neoroot)
#### Post date: [September 2, 2024, 5:07pm UTC](https://forum.mautic.org/t/access-error-on-create-new-components/33347/3 "2024-09-02T17:07:45Z")

</div>

The same, logs clear, only screen message

![Selección_1141](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/e3083868c74b3f66b32be828de24c903510d6800.png)

Same in English.

---

<div class="post-metadata">

### Author: ![neoroot](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/neoroot/32/12641_2.png) [@neoroot](https://forum.mautic.org/u/neoroot)
#### Post date: [September 6, 2024, 6:37pm UTC](https://forum.mautic.org/t/access-error-on-create-new-components/33347/4 "2024-09-06T18:37:51Z")

</div>

Hello,

I read many others post related but not found new things to check, some ideas to improve debug in this?

---

<div class="post-metadata">

### Author: ![ricfreire](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ricfreire/32/14973_2.png) [@ricfreire](https://forum.mautic.org/u/ricfreire)
#### Post date: [September 7, 2024, 7:33pm UTC](https://forum.mautic.org/t/access-error-on-create-new-components/33347/5 "2024-09-07T19:33:48Z")

</div>

Hi @neoroot,

When there are no error logs in these situations, it’s often due to folder/file permissions or an incorrect user account role.

Have you made any recent changes to permissions? I recommend checking the folder/file permissions and verifying if your account still has admin privileges. Sometimes, if you’ve created a new role with different permissions and switched your account to that role, it might not have the necessary access, which could cause this issue.

If none of these steps resolve the problem, try installing a new instance to see if the issue persists. If it does, it’s likely something related to your server configuration.

Best regards,  
Ricardo

---

<div class="post-metadata">

### Author: ![neoroot](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/neoroot/32/12641_2.png) [@neoroot](https://forum.mautic.org/u/neoroot)
#### Post date: [September 10, 2024, 6:11pm UTC](https://forum.mautic.org/t/access-error-on-create-new-components/33347/6 "2024-09-10T18:11:37Z")

</div>

Um, I get some logs but not related to this issue, some deprecated warning like , I can create an email with HTML code and send, I completely review folder permissions.

> [2024-09-01T22:53:24.886391+00:00] mautic.WARNING: Grapesjs: no template in query {“hostname”:“retejo.uscs.pro”,“pid”:3415040}  
> [2024-09-01T23:50:25.352194+00:00] mautic.WARNING: MaxMind license key is required. {“hostname”:“retejo.uscs.pro”,“pid”:3426588}

I fixed maxmind license, Grapesjs warning is from not valid users requirements, like some scraping bots

In the next days I go tray install and old version like last 4.X, create some content and finally upgrade to 5.X.

---

<div class="post-metadata">

### Author: ![neoroot](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/neoroot/32/12641_2.png) [@neoroot](https://forum.mautic.org/u/neoroot)
#### Post date: [September 23, 2024, 2:47pm UTC](https://forum.mautic.org/t/access-error-on-create-new-components/33347/7 "2024-09-23T14:47:35Z")

</div>

Today I restored and old installation, upgraded to lasted, after this process, the same error, different server, similar configurations,

In all cases, when I read server response after do the failed actions, this is the content:

{“success”:0}

---

<div class="post-metadata">

### Author: ![neoroot](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/neoroot/32/12641_2.png) [@neoroot](https://forum.mautic.org/u/neoroot)
#### Post date: [September 30, 2024, 6:16pm UTC](https://forum.mautic.org/t/access-error-on-create-new-components/33347/8 "2024-09-30T18:16:01Z")

</div>

For more server details:

[[image]](http://www.php.net/)

# PHP Version 8.2.23

| System | Linux ---- 5.15.0-113-generic #123-Ubuntu SMP Mon Jun 10 08:16:17 UTC 2024 x86\_64 |
| --- | --- |
| Build Date | Aug 30 2024 09:21:47 |
| Build System | Linux |
| Server API | FPM/FastCGI |
| Virtual Directory Support | disabled |
| Configuration File (php.ini) Path | /etc/php/8.2/fpm |
| Loaded Configuration File | /etc/php/8.2/fpm/php.ini |
| Scan this dir for additional .ini files | /etc/php/8.2/fpm/conf.d |
| Additional .ini files parsed | /etc/php/8.2/fpm/conf.d/10-mysqlnd.ini, /etc/php/8.2/fpm/conf.d/10-opcache.ini, /etc/php/8.2/fpm/conf.d/10-pdo.ini, /etc/php/8.2/fpm/conf.d/15-xml.ini, /etc/php/8.2/fpm/conf.d/20-bcmath.ini, /etc/php/8.2/fpm/conf.d/20-bz2.ini, /etc/php/8.2/fpm/conf.d/20-calendar.ini, /etc/php/8.2/fpm/conf.d/20-ctype.ini, /etc/php/8.2/fpm/conf.d/20-curl.ini, /etc/php/8.2/fpm/conf.d/20-dom.ini, /etc/php/8.2/fpm/conf.d/20-exif.ini, /etc/php/8.2/fpm/conf.d/20-ffi.ini, /etc/php/8.2/fpm/conf.d/20-fileinfo.ini, /etc/php/8.2/fpm/conf.d/20-ftp.ini, /etc/php/8.2/fpm/conf.d/20-gd.ini, /etc/php/8.2/fpm/conf.d/20-gettext.ini, /etc/php/8.2/fpm/conf.d/20-iconv.ini, /etc/php/8.2/fpm/conf.d/20-imap.ini, /etc/php/8.2/fpm/conf.d/20-intl.ini, /etc/php/8.2/fpm/conf.d/20-mysqli.ini, /etc/php/8.2/fpm/conf.d/20-pdo\_mysql.ini, /etc/php/8.2/fpm/conf.d/20-phar.ini, /etc/php/8.2/fpm/conf.d/20-posix.ini, /etc/php/8.2/fpm/conf.d/20-readline.ini, /etc/php/8.2/fpm/conf.d/20-shmop.ini, /etc/php/8.2/fpm/conf.d/20-simplexml.ini, /etc/php/8.2/fpm/conf.d/20-sockets.ini, /etc/php/8.2/fpm/conf.d/20-sysvmsg.ini, /etc/php/8.2/fpm/conf.d/20-sysvsem.ini, /etc/php/8.2/fpm/conf.d/20-sysvshm.ini, /etc/php/8.2/fpm/conf.d/20-tokenizer.ini, /etc/php/8.2/fpm/conf.d/20-xmlreader.ini, /etc/php/8.2/fpm/conf.d/20-xmlwriter.ini, /etc/php/8.2/fpm/conf.d/20-xsl.ini, /etc/php/8.2/fpm/conf.d/20-zip.ini |
| PHP API | 20220829 |
| PHP Extension | 20220829 |
| Zend Extension | 420220829 |
| Zend Extension Build | API420220829, NTS |
| PHP Extension Build | API20220829, NTS |
| Debug Build | no |
| Thread Safety | disabled |
| Zend Signal Handling | enabled |
| Zend Memory Manager | enabled |
| Zend Multibyte Support | disabled |
| Zend Max Execution Timers | disabled |
| IPv6 Support | enabled |
| DTrace Support | available, disabled |
| Registered PHP Streams | https, ftps, compress.zlib, php, file, glob, data, http, ftp, compress.bzip2, phar, zip |
| Registered Stream Socket Transports | tcp, udp, unix, udg, ssl, tls, tlsv1.0, tlsv1.1, tlsv1.2, tlsv1.3 |
| Registered Stream Filters | zlib._, string.rot13, string.toupper, string.tolower, convert._, consumed, dechunk, bzip2._, convert.iconv._ |

[[image]](http://www.zend.com/) This program makes use of the Zend Scripting Language Engine:  
Zend Engine v4.2.23, Copyright (c) Zend Technologies  
with Zend OPcache v8.2.23, Copyright (c), by Zend Technologies

# Configuration

## [bcmath](https://tracking.domain.com/s/sysinfo#module_bcmath)

BCMath support enabled

| Directive | Local Value | Master Value |
| --- | --- | --- |
| bcmath.scale | 0 | 0 |

## [bz2](https://tracking.domain.com/s/sysinfo#module_bz2)

| BZip2 Support | Enabled |
| --- | --- |
| Stream Wrapper support | compress.bzip2:// |
| Stream Filter support | bzip2.decompress, bzip2.compress |
| BZip2 Version | 1.0.8, 13-Jul-2019 |

## [calendar](https://tracking.domain.com/s/sysinfo#module_calendar)

Calendar support enabled

## [cgi-fcgi](https://tracking.domain.com/s/sysinfo#module_cgi-fcgi)

php-fpm active

| Directive | Local Value | Master Value |
| --- | --- | --- |
| cgi.discard\_path | Off | Off |
| cgi.fix\_pathinfo | Off | Off |
| cgi.force\_redirect | On | On |
| cgi.nph | Off | Off |
| cgi.redirect\_status\_env | _no value_ | _no value_ |
| cgi.rfc2616\_headers | Off | Off |
| fastcgi.error\_header | _no value_ | _no value_ |
| fastcgi.logging | On | On |
| fpm.config | _no value_ | _no value_ |

## [Core](https://tracking.domain.com/s/sysinfo#module_core)

PHP Version 8.2.23

| Directive | Local Value | Master Value |
| --- | --- | --- |
| allow\_url\_fopen | On | On |
| allow\_url\_include | Off | Off |
| arg\_separator.input | & | & |
| arg\_separator.output | & | & |
| auto\_append\_file | _no value_ | _no value_ |
| auto\_globals\_jit | On | On |
| auto\_prepend\_file | _no value_ | _no value_ |
| browscap | _no value_ | _no value_ |
| default\_charset | UTF-8 | UTF-8 |
| default\_mimetype | text/html | text/html |
| disable\_classes | _no value_ | _no value_ |
| disable\_functions | passthru, system, popen, curl\_multi\_exec, parse\_ini\_file, show\_source, dl, setenv | passthru, system, popen, curl\_multi\_exec, parse\_ini\_file, show\_source, dl, setenv |
| display\_errors | Off | On |
| display\_startup\_errors | Off | Off |
| doc\_root | _no value_ | _no value_ |
| docref\_ext | _no value_ | _no value_ |
| docref\_root | _no value_ | _no value_ |
| enable\_dl | Off | Off |
| enable\_post\_data\_reading | On | On |
| error\_append\_string | _no value_ | _no value_ |
| error\_log | /srv/webs/domain/log/fpm-php-8.2-error.log | /srv/webs/domain/log/fpm-php-8.2-error.log |
| error\_log\_mode | 0644 | 0644 |
| error\_prepend\_string | _no value_ | _no value_ |
| error\_reporting | 22527 | 22527 |
| expose\_php | Off | Off |
| extension\_dir | /usr/lib/php/20220829 | /usr/lib/php/20220829 |
| fiber.stack\_size | _no value_ | _no value_ |
| file\_uploads | On | On |
| hard\_timeout | 2 | 2 |
| highlight.comment | #FF8000 | #FF8000 |
| highlight.default | #0000BB | #0000BB |
| highlight.html | #000000 | #000000 |
| highlight.keyword | #007700 | #007700 |
| highlight.string | #DD0000 | #DD0000 |
| html\_errors | On | On |
| ignore\_repeated\_errors | Off | Off |
| ignore\_repeated\_source | Off | Off |
| ignore\_user\_abort | Off | Off |
| implicit\_flush | Off | Off |
| include\_path | .:/usr/share/php | .:/usr/share/php |
| input\_encoding | _no value_ | _no value_ |
| internal\_encoding | _no value_ | _no value_ |
| log\_errors | On | On |
| mail.add\_x\_header | Off | Off |
| mail.force\_extra\_parameters | _no value_ | _no value_ |
| mail.log | _no value_ | _no value_ |
| mail.mixed\_lf\_and\_crlf | Off | Off |
| max\_execution\_time | 600 | 600 |
| max\_file\_uploads | 20 | 20 |
| max\_input\_nesting\_level | 64 | 64 |
| max\_input\_time | 600 | 600 |
| max\_input\_vars | 3000 | 3000 |
| max\_multipart\_body\_parts | -1 | -1 |
| memory\_limit | 512M | 512M |
| open\_basedir | /srv/webs/domain | /srv/webs/domain |
| output\_buffering | 4096 | 4096 |
| output\_encoding | _no value_ | _no value_ |
| output\_handler | _no value_ | _no value_ |
| post\_max\_size | 256M | 256M |
| precision | 14 | 14 |
| realpath\_cache\_size | 4096K | 4096K |
| realpath\_cache\_ttl | 120 | 120 |
| register\_argc\_argv | Off | Off |
| report\_memleaks | On | On |
| report\_zend\_debug | Off | Off |
| request\_order | GP | GP |
| sendmail\_from | _no value_ | _no value_ |
| sendmail\_path | /usr/sbin/sendmail -t -i | /usr/sbin/sendmail -t -i |
| serialize\_precision | -1 | -1 |
| short\_open\_tag | Off | Off |
| SMTP | localhost | localhost |
| smtp\_port | 25 | 25 |
| sys\_temp\_dir | /srv/webs/domain/tmp | /srv/webs/domain/tmp |
| syslog.facility | LOG\_USER | LOG\_USER |
| syslog.filter | no-ctrl | no-ctrl |
| syslog.ident | php | php |
| unserialize\_callback\_func | _no value_ | _no value_ |
| upload\_max\_filesize | 256M | 256M |
| upload\_tmp\_dir | /srv/webs/domaincom/uploads | /srv/webs/domaincom/uploads |
| user\_dir | _no value_ | _no value_ |
| user\_ini.cache\_ttl | 300 | 300 |
| user\_ini.filename | .user.ini | .user.ini |
| variables\_order | GPCS | GPCS |
| xmlrpc\_error\_number | 0 | 0 |
| xmlrpc\_errors | Off | Off |
| zend.assertions | -1 | -1 |
| zend.detect\_unicode | On | On |
| zend.enable\_gc | On | On |
| zend.exception\_ignore\_args | On | On |
| zend.exception\_string\_param\_max\_len | 0 | 0 |
| zend.multibyte | Off | Off |
| zend.script\_encoding | _no value_ | _no value_ |
| zend.signal\_check | Off | Off |

## [ctype](https://tracking.domain.com/s/sysinfo#module_ctype)

ctype functions enabled

## [curl](https://tracking.domain.com/s/sysinfo#module_curl)

| cURL support | enabled |
| --- | --- |
| cURL Information | 7.81.0 |
| Age | 9 |
| Features | |
| AsynchDNS | Yes |
| CharConv | No |
| Debug | No |
| GSS-Negotiate | No |
| IDN | Yes |
| IPv6 | Yes |
| krb4 | No |
| Largefile | Yes |
| libz | Yes |
| NTLM | Yes |
| NTLMWB | Yes |
| SPNEGO | Yes |
| SSL | Yes |
| SSPI | No |
| TLS-SRP | Yes |
| HTTP2 | Yes |
| GSSAPI | Yes |
| KERBEROS5 | Yes |
| UNIX\_SOCKETS | Yes |
| PSL | Yes |
| HTTPS\_PROXY | Yes |
| MULTI\_SSL | No |
| BROTLI | Yes |
| ALTSVC | Yes |
| HTTP3 | No |
| UNICODE | No |
| ZSTD | Yes |
| HSTS | Yes |
| GSASL | No |
| Protocols | dict, file, ftp, ftps, gopher, gophers, http, https, imap, imaps, ldap, ldaps, mqtt, pop3, pop3s, rtmp, rtsp, scp, sftp, smb, smbs, smtp, smtps, telnet, tftp |
| Host | x86\_64-pc-linux-gnu |
| SSL Version | OpenSSL/3.0.2 |
| ZLib Version | 1.2.11 |
| libSSH Version | libssh/0.9.6/openssl/zlib |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| curl.cainfo | _no value_ | _no value_ |

## [date](https://tracking.domain.com/s/sysinfo#module_date)

| date/time support | enabled |
| --- | --- |
| timelib version | 2022.10 |
| “Olson” Timezone Database Version | 0.system |
| Timezone Database | internal |
| Default timezone | UTC |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| date.default\_latitude | 31.7667 | 31.7667 |
| date.default\_longitude | 35.2333 | 35.2333 |
| date.sunrise\_zenith | 90.833333 | 90.833333 |
| date.sunset\_zenith | 90.833333 | 90.833333 |
| date.timezone | UTC | UTC |

## [dom](https://tracking.domain.com/s/sysinfo#module_dom)

| DOM/XML | enabled |
| --- | --- |
| DOM/XML API Version | 20031129 |
| libxml Version | 2.9.14 |
| HTML Support | enabled |
| XPath Support | enabled |
| XPointer Support | enabled |
| Schema Support | enabled |
| RelaxNG Support | enabled |

## [exif](https://tracking.domain.com/s/sysinfo#module_exif)

| EXIF Support | enabled |
| --- | --- |
| Supported EXIF Version | 0220 |
| Supported filetypes | JPEG, TIFF |
| Multibyte decoding support using mbstring | disabled |
| Extended EXIF tag formats | Canon, Casio, Fujifilm, Nikon, Olympus, Samsung, Panasonic, DJI, Sony, Pentax, Minolta, Sigma, Foveon, Kyocera, Ricoh, AGFA, Epson |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| exif.decode\_jis\_intel | JIS | JIS |
| exif.decode\_jis\_motorola | JIS | JIS |
| exif.decode\_unicode\_intel | UCS-2LE | UCS-2LE |
| exif.decode\_unicode\_motorola | UCS-2BE | UCS-2BE |
| exif.encode\_jis | _no value_ | _no value_ |
| exif.encode\_unicode | ISO-8859-15 | ISO-8859-15 |

## [FFI](https://tracking.domain.com/s/sysinfo#module_ffi)

FFI support enabled

| Directive | Local Value | Master Value |
| --- | --- | --- |
| ffi.enable | preload | preload |
| ffi.preload | _no value_ | _no value_ |

## [fileinfo](https://tracking.domain.com/s/sysinfo#module_fileinfo)

| fileinfo support | enabled |
| --- | --- |
| libmagic | 540 |

## [filter](https://tracking.domain.com/s/sysinfo#module_filter)

Input Validation and Filtering enabled

| Directive | Local Value | Master Value |
| --- | --- | --- |
| filter.default | unsafe\_raw | unsafe\_raw |
| filter.default\_flags | _no value_ | _no value_ |

## [ftp](https://tracking.domain.com/s/sysinfo#module_ftp)

| FTP support | enabled |
| --- | --- |
| FTPS support | enabled |

## [gd](https://tracking.domain.com/s/sysinfo#module_gd)

| GD Support | enabled |
| --- | --- |
| GD headers Version | 2.3.3 |
| GD library Version | 2.3.3 |
| FreeType Support | enabled |
| FreeType Linkage | with freetype |
| GIF Read Support | enabled |
| GIF Create Support | enabled |
| JPEG Support | enabled |
| PNG Support | enabled |
| WBMP Support | enabled |
| XPM Support | enabled |
| XBM Support | enabled |
| WebP Support | enabled |
| BMP Support | enabled |
| AVIF Support | enabled |
| TGA Read Support | enabled |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| gd.jpeg\_ignore\_warning | On | On |

## [gettext](https://tracking.domain.com/s/sysinfo#module_gettext)

GetText Support enabled

## [hash](https://tracking.domain.com/s/sysinfo#module_hash)

| hash support | enabled |
| --- | --- |
| Hashing Engines | md2 md4 md5 sha1 sha224 sha256 sha384 sha512/224 sha512/256 sha512 sha3-224 sha3-256 sha3-384 sha3-512 ripemd128 ripemd160 ripemd256 ripemd320 whirlpool tiger128, 3 tiger160, 3 tiger192, 3 tiger128, 4 tiger160, 4 tiger192, 4 snefru snefru256 gost gost-crypto adler32 crc32 crc32b crc32c fnv132 fnv1a32 fnv164 fnv1a64 joaat murmur3a murmur3c murmur3f xxh32 xxh64 xxh3 xxh128 haval128, 3 haval160, 3 haval192, 3 haval224, 3 haval256, 3 haval128, 4 haval160, 4 haval192, 4 haval224, 4 haval256, 4 haval128, 5 haval160, 5 haval192, 5 haval224, 5 haval256, 5 |

| MHASH support | Enabled |
| --- | --- |
| MHASH API Version | Emulated Support |

## [iconv](https://tracking.domain.com/s/sysinfo#module_iconv)

| iconv support | enabled |
| --- | --- |
| iconv implementation | glibc |
| iconv library version | 2.35 |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| iconv.input\_encoding | _no value_ | _no value_ |
| iconv.internal\_encoding | _no value_ | _no value_ |
| iconv.output\_encoding | _no value_ | _no value_ |

## [imap](https://tracking.domain.com/s/sysinfo#module_imap)

| IMAP c-Client Version | 2007f |
| --- | --- |
| SSL Support | enabled |
| Kerberos Support | enabled |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| imap.enable\_insecure\_rsh | Off | Off |

## [intl](https://tracking.domain.com/s/sysinfo#module_intl)

| Internationalization support | enabled |
| --- | --- |
| ICU version | 70.1 |
| ICU Data version | 70.1 |
| ICU TZData version | 2024a |
| ICU Unicode version | 14.0 |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| intl.default\_locale | es | _no value_ |
| intl.error\_level | 0 | 0 |
| intl.use\_exceptions | Off | Off |

## [json](https://tracking.domain.com/s/sysinfo#module_json)

json support enabled

## [libxml](https://tracking.domain.com/s/sysinfo#module_libxml)

| libXML support | active |
| --- | --- |
| libXML Compiled Version | 2.9.14 |
| libXML Loaded Version | 20914 |
| libXML streams | enabled |

## [mysqli](https://tracking.domain.com/s/sysinfo#module_mysqli)

| MysqlI Support | enabled |
| --- | --- |
| Client API library version | mysqlnd 8.2.23 |
| Active Persistent Links | 0 |
| Inactive Persistent Links | 0 |
| Active Links | 0 |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| mysqli.allow\_local\_infile | Off | Off |
| mysqli.allow\_persistent | On | On |
| mysqli.default\_host | _no value_ | _no value_ |
| mysqli.default\_port | 3306 | 3306 |
| mysqli.default\_pw | _no value_ | _no value_ |
| mysqli.default\_socket | /var/run/mysqld/mysqld.sock | /var/run/mysqld/mysqld.sock |
| mysqli.default\_user | _no value_ | _no value_ |
| mysqli.local\_infile\_directory | _no value_ | _no value_ |
| mysqli.max\_links | Unlimited | Unlimited |
| mysqli.max\_persistent | Unlimited | Unlimited |
| mysqli.rollback\_on\_cached\_plink | Off | Off |

## [mysqlnd](https://tracking.domain.com/s/sysinfo#module_mysqlnd)

| mysqlnd | enabled |
| --- | --- |
| Version | mysqlnd 8.2.23 |
| Compression | supported |
| core SSL | supported |
| extended SSL | supported |
| Command buffer size | 4096 |
| Read buffer size | 32768 |
| Read timeout | 86400 |
| Collecting statistics | Yes |
| Collecting memory statistics | No |
| Tracing | n/a |
| Loaded plugins | mysqlnd, debug\_trace, auth\_plugin\_mysql\_native\_password, auth\_plugin\_mysql\_clear\_password, auth\_plugin\_caching\_sha2\_password, auth\_plugin\_sha256\_password |
| API Extensions | mysqli, pdo\_mysql |

## [openssl](https://tracking.domain.com/s/sysinfo#module_openssl)

| OpenSSL support | enabled |
| --- | --- |
| OpenSSL Library Version | OpenSSL 3.0.2 15 Mar 2022 |
| OpenSSL Header Version | OpenSSL 3.0.2 15 Mar 2022 |
| Openssl default config | /usr/lib/ssl/openssl.cnf |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| openssl.cafile | _no value_ | _no value_ |
| openssl.capath | _no value_ | _no value_ |

## [pcre](https://tracking.domain.com/s/sysinfo#module_pcre)

| PCRE (Perl Compatible Regular Expressions) Support | enabled |
| --- | --- |
| PCRE Library Version | 10.42 2022-12-11 |
| PCRE Unicode Version | 14.0.0 |
| PCRE JIT Support | enabled |
| PCRE JIT Target | x86 64bit (little endian + unaligned) |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| pcre.backtrack\_limit | 1000000 | 1000000 |
| pcre.jit | On | On |
| pcre.recursion\_limit | 100000 | 100000 |

## [PDO](https://tracking.domain.com/s/sysinfo#module_pdo)

| PDO support | enabled |
| --- | --- |
| PDO drivers | mysql |

## [pdo\_mysql](https://tracking.domain.com/s/sysinfo#module_pdo_mysql)

| PDO Driver for MySQL | enabled |
| --- | --- |
| Client API version | mysqlnd 8.2.23 |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| pdo\_mysql.default\_socket | /var/run/mysqld/mysqld.sock | /var/run/mysqld/mysqld.sock |

## [Phar](https://tracking.domain.com/s/sysinfo#module_phar)

| Phar: PHP Archive support | enabled |
| --- | --- |
| Phar API version | 1.1.1 |
| Phar-based phar archives | enabled |
| Tar-based phar archives | enabled |
| ZIP-based phar archives | enabled |
| gzip compression | enabled |
| bzip2 compression | enabled |
| Native OpenSSL support | enabled |

Phar based on pear/PHP\_Archive, original concept by Davey Shafik.  
Phar fully realized by Gregory Beaver and Marcus Boerger.  
Portions of tar implementation Copyright (c) 2003-2009 Tim Kientzle.

| Directive | Local Value | Master Value |
| --- | --- | --- |
| phar.cache\_list | _no value_ | _no value_ |
| phar.readonly | On | On |
| phar.require\_hash | On | On |

## [posix](https://tracking.domain.com/s/sysinfo#module_posix)

POSIX support enabled

## [random](https://tracking.domain.com/s/sysinfo#module_random)

Version 8.2.23

## [readline](https://tracking.domain.com/s/sysinfo#module_readline)

| Readline Support | enabled |
| --- | --- |
| Readline library | EditLine wrapper |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| cli.pager | _no value_ | _no value_ |
| cli.prompt | \b \> | \b \> |

## [Reflection](https://tracking.domain.com/s/sysinfo#module_reflection)

Reflection enabled

## [session](https://tracking.domain.com/s/sysinfo#module_session)

| Session Support | enabled |
| --- | --- |
| Registered save handlers | files user |
| Registered serializer handlers | php\_serialize php php\_binary |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| session.auto\_start | Off | Off |
| session.cache\_expire | 0 | 180 |
| session.cache\_limiter | 0 | nocache |
| session.cookie\_domain | _no value_ | _no value_ |
| session.cookie\_httponly | On | Off |
| session.cookie\_lifetime | 0 | 0 |
| session.cookie\_path | / | / |
| session.cookie\_samesite | lax | _no value_ |
| session.cookie\_secure | On | Off |
| session.gc\_divisor | 1000 | 1000 |
| session.gc\_maxlifetime | 1440 | 1440 |
| session.gc\_probability | 1 | 0 |
| session.lazy\_write | On | On |
| session.name | e057eb77da4086ea8b88bc2521a23fc8 | PHPSESSID |
| session.referer\_check | _no value_ | _no value_ |
| session.save\_handler | user | files |
| session.save\_path | /srv/webs/domaincom/sessions | /srv/webs/domaincom/sessions |
| session.serialize\_handler | php | php |
| session.sid\_bits\_per\_character | 5 | 5 |
| session.sid\_length | 26 | 26 |
| session.upload\_progress.cleanup | On | On |
| session.upload\_progress.enabled | On | On |
| session.upload\_progress.freq | 1% | 1% |
| session.upload\_progress.min\_freq | 1 | 1 |
| session.upload\_progress.name | PHP\_SESSION\_UPLOAD\_PROGRESS | PHP\_SESSION\_UPLOAD\_PROGRESS |
| session.upload\_progress.prefix | upload\_progress\_ | upload\_progress\_ |
| session.use\_cookies | On | On |
| session.use\_only\_cookies | On | On |
| session.use\_strict\_mode | On | Off |
| session.use\_trans\_sid | Off | Off |

## [shmop](https://tracking.domain.com/s/sysinfo#module_shmop)

shmop support enabled

## [SimpleXML](https://tracking.domain.com/s/sysinfo#module_simplexml)

| SimpleXML support | enabled |
| --- | --- |
| Schema support | enabled |

## [sockets](https://tracking.domain.com/s/sysinfo#module_sockets)

Sockets Support enabled

## [sodium](https://tracking.domain.com/s/sysinfo#module_sodium)

| sodium support | enabled |
| --- | --- |
| libsodium headers version | 1.0.18 |
| libsodium library version | 1.0.18 |

## [SPL](https://tracking.domain.com/s/sysinfo#module_spl)

| SPL support | enabled |
| --- | --- |
| Interfaces | OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject |
| Classes | AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, CallbackFilterIterator, DirectoryIterator, DomainException, EmptyIterator, FilesystemIterator, FilterIterator, GlobIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, MultipleIterator, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveCallbackFilterIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RecursiveTreeIterator, RegexIterator, RuntimeException, SplDoublyLinkedList, SplFileInfo, SplFileObject, SplFixedArray, SplHeap, SplMinHeap, SplMaxHeap, SplObjectStorage, SplPriorityQueue, SplQueue, SplStack, SplTempFileObject, UnderflowException, UnexpectedValueException |

## [standard](https://tracking.domain.com/s/sysinfo#module_standard)

| Dynamic Library Support | enabled |
| --- | --- |
| Path to sendmail | /usr/sbin/sendmail -t -i |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| assert.active | On | On |
| assert.bail | Off | Off |
| assert.callback | _no value_ | _no value_ |
| assert.exception | On | On |
| assert.warning | On | On |
| auto\_detect\_line\_endings | Off | Off |
| default\_socket\_timeout | 60 | 60 |
| from | _no value_ | _no value_ |
| session.trans\_sid\_hosts | _no value_ | _no value_ |
| session.trans\_sid\_tags | a=href, area=href, frame=src, form= | a=href, area=href, frame=src, form= |
| unserialize\_max\_depth | 4096 | 4096 |
| url\_rewriter.hosts | _no value_ | _no value_ |
| url\_rewriter.tags | form= | form= |
| user\_agent | _no value_ | _no value_ |

## [sysvmsg](https://tracking.domain.com/s/sysinfo#module_sysvmsg)

sysvmsg support enabled

## [sysvsem](https://tracking.domain.com/s/sysinfo#module_sysvsem)

sysvsem support enabled

## [sysvshm](https://tracking.domain.com/s/sysinfo#module_sysvshm)

sysvshm support enabled

## [tokenizer](https://tracking.domain.com/s/sysinfo#module_tokenizer)

Tokenizer Support enabled

## [xml](https://tracking.domain.com/s/sysinfo#module_xml)

| XML Support | active |
| --- | --- |
| XML Namespace Support | active |
| libxml2 Version | 2.9.14 |

## [xmlreader](https://tracking.domain.com/s/sysinfo#module_xmlreader)

XMLReader enabled

## [xmlwriter](https://tracking.domain.com/s/sysinfo#module_xmlwriter)

XMLWriter enabled

## [xsl](https://tracking.domain.com/s/sysinfo#module_xsl)

| XSL | enabled |
| --- | --- |
| libxslt Version | 1.1.34 |
| libxslt compiled against libxml Version | 2.9.13 |
| EXSLT | enabled |
| libexslt Version | 1.1.34 |

## [Zend OPcache](https://tracking.domain.com/s/sysinfo#module_zend+opcache)

| Opcode Caching | Up and Running |
| --- | --- |
| Optimization | Enabled |
| SHM Cache | Enabled |
| File Cache | Disabled |
| JIT | Disabled |
| Startup | OK |
| Shared memory model | mmap |
| Cache hits | 868224 |
| Cache misses | 6101 |
| Used memory | 110653088 |
| Free memory | 17036088 |
| Wasted memory | 6528552 |
| Interned Strings Used memory | 8388592 |
| Interned Strings Free memory | 16 |
| Cached scripts | 5720 |
| Cached keys | 10474 |
| Max keys | 16229 |
| OOM restarts | 0 |
| Hash keys restarts | 0 |
| Manual restarts | 0 |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| opcache.blacklist\_filename | _no value_ | _no value_ |
| opcache.consistency\_checks | 0 | 0 |
| opcache.dups\_fix | Off | Off |
| opcache.enable | On | On |
| opcache.enable\_cli | Off | Off |
| opcache.enable\_file\_override | Off | Off |
| opcache.error\_log | _no value_ | _no value_ |
| opcache.file\_cache | _no value_ | _no value_ |
| opcache.file\_cache\_consistency\_checks | On | On |
| opcache.file\_cache\_only | Off | Off |
| opcache.file\_update\_protection | 2 | 2 |
| opcache.force\_restart\_timeout | 180 | 180 |
| opcache.huge\_code\_pages | Off | Off |
| opcache.interned\_strings\_buffer | 8 | 8 |
| opcache.jit | _no value_ | _no value_ |
| opcache.jit\_bisect\_limit | 0 | 0 |
| opcache.jit\_blacklist\_root\_trace | 16 | 16 |
| opcache.jit\_blacklist\_side\_trace | 8 | 8 |
| opcache.jit\_buffer\_size | 0 | 0 |
| opcache.jit\_debug | 0 | 0 |
| opcache.jit\_hot\_func | 127 | 127 |
| opcache.jit\_hot\_loop | 64 | 64 |
| opcache.jit\_hot\_return | 8 | 8 |
| opcache.jit\_hot\_side\_exit | 8 | 8 |
| opcache.jit\_max\_exit\_counters | 8192 | 8192 |
| opcache.jit\_max\_loop\_unrolls | 8 | 8 |
| opcache.jit\_max\_polymorphic\_calls | 2 | 2 |
| opcache.jit\_max\_recursive\_calls | 2 | 2 |
| opcache.jit\_max\_recursive\_returns | 2 | 2 |
| opcache.jit\_max\_root\_traces | 1024 | 1024 |
| opcache.jit\_max\_side\_traces | 128 | 128 |
| opcache.jit\_prof\_threshold | 0.005 | 0.005 |
| opcache.lockfile\_path | /tmp | /tmp |
| opcache.log\_verbosity\_level | 1 | 1 |
| opcache.max\_accelerated\_files | 10000 | 10000 |
| opcache.max\_file\_size | 0 | 0 |
| opcache.max\_wasted\_percentage | 5 | 5 |
| opcache.memory\_consumption | 128 | 128 |
| opcache.opt\_debug\_level | 0 | 0 |
| opcache.optimization\_level | 0x7FFEBFFF | 0x7FFEBFFF |
| opcache.preferred\_memory\_model | _no value_ | _no value_ |
| opcache.preload | _no value_ | _no value_ |
| opcache.preload\_user | _no value_ | _no value_ |
| opcache.protect\_memory | Off | Off |
| opcache.record\_warnings | Off | Off |
| opcache.restrict\_api | _no value_ | _no value_ |
| opcache.revalidate\_freq | 2 | 2 |
| opcache.revalidate\_path | Off | Off |
| opcache.save\_comments | On | On |
| opcache.use\_cwd | On | On |
| opcache.validate\_permission | Off | Off |
| opcache.validate\_root | Off | Off |
| opcache.validate\_timestamps | On | On |

## [zip](https://tracking.domain.com/s/sysinfo#module_zip)

| Zip | enabled |
| --- | --- |
| Zip version | 1.21.1 |
| Libzip version | 1.7.3 |
| BZIP2 compression | Yes |
| XZ compression | No |
| ZSTD compression | No |
| AES-128 encryption | Yes |
| AES-192 encryption | Yes |
| AES-256 encryption | Yes |

## [zlib](https://tracking.domain.com/s/sysinfo#module_zlib)

| ZLib Support | enabled |
| --- | --- |
| Stream Wrapper | compress.zlib:// |
| Stream Filter | zlib.inflate, zlib.deflate |
| Compiled Version | 1.2.11 |
| Linked Version | 1.2.11 |

| Directive | Local Value | Master Value |
| --- | --- | --- |
| zlib.output\_compression | Off | Off |
| zlib.output\_compression\_level | -1 | -1 |
| zlib.output\_handler | _no value_ | _no value_ |

## Additional Modules

---

<div class="post-metadata">

### Author: ![neoroot](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/neoroot/32/12641_2.png) [@neoroot](https://forum.mautic.org/u/neoroot)
#### Post date: [September 30, 2024, 6:16pm UTC](https://forum.mautic.org/t/access-error-on-create-new-components/33347/9 "2024-09-30T18:16:43Z")

</div>

![Selección_1191](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/a9521aeabe408b0348221709a49f9e0eac32f51b.png)  
 ![Selección_1190](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/948ba1a814cf943e37885ce64e0c4e7493fdc1be.png)  
 ![Selección_1189](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/1/10a56d217b077808b8da887490a47b59b0def360.png)  
 ![Selección_1188](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/a420139c58065deded9dc02edc0bb9151ed6a5f9.png)
