# Action also triggers "non action"

**URL:** <https://forum.mautic.org/t/action-also-triggers-non-action/4346>\
**Category:** General Discussion\
**Created:** [June 9, 2016, 10:10am UTC](https://forum.mautic.org/t/action-also-triggers-non-action/4346 "2016-06-09T10:10:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mack](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@Mack](https://forum.mautic.org/u/Mack)\
**Post date:** [June 9, 2016, 10:10am UTC](https://forum.mautic.org/t/action-also-triggers-non-action/4346/1 "2016-06-09T10:10:25Z")

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I have a campaign with an "open email " action that adds points and does some other stuff. Connected to the red bulb is an action that triggers a followup email if no action (email not opened) occurs after a certain period of time.  
  
  
  
PROBLEM: If the email is opened, it triggers all of the actions connected including the “non-action”. Is this a bug, or am I understanding this incorrectly?  
  
I’ve tested this with several contacts and get the same result.

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<div class="post-metadata">

**Author:** ![giovanni](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/giovanni/32/577_2.png) [@giovanni](https://forum.mautic.org/u/giovanni)\
**Post date:** [June 20, 2016, 1:56pm UTC](https://forum.mautic.org/t/action-also-triggers-non-action/4346/2 "2016-06-20T13:56:51Z")

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Hi, I’m having a very similar issue. The “non-action” works as I send out the first email and the non action should work in 2/3 days. [https://www.mautic.org/community/index.php/4611-timed-actions-not-working](https://www.mautic.org/community/index.php/4611-timed-actions-not-working)  
I suppose it’s a bug.  
Are you using the cloud version or a hosted one?

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<div class="post-metadata">

**Author:** ![Mack](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@Mack](https://forum.mautic.org/u/Mack)\
**Post date:** [June 9, 2016, 10:10am UTC](https://forum.mautic.org/t/action-also-triggers-non-action/4346/3 "2016-06-09T10:10:25Z")

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I have a campaign with an "open email " action that adds points and does some other stuff. Connected to the red bulb is an action that triggers a followup email if no action (email not opened) occurs after a certain period of time.

PROBLEM: If the email is opened, it triggers all of the actions connected including the “non-action”. Is this a bug, or am I understanding this incorrectly?  
I’ve tested this with several contacts and get the same result.