# After upgrade Channels \>\> Emails page does not work

**URL:** <https://forum.mautic.org/t/after-upgrade-channels-emails-page-does-not-work/5150>\
**Category:** Product Support\
**Created:** [September 1, 2016, 2:21pm UTC](https://forum.mautic.org/t/after-upgrade-channels-emails-page-does-not-work/5150 "2016-09-01T14:21:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![lwdeddie](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lwdeddie/32/755_2.png) [@lwdeddie](https://forum.mautic.org/u/lwdeddie)\
**Post date:** [September 1, 2016, 2:21pm UTC](https://forum.mautic.org/t/after-upgrade-channels-emails-page-does-not-work/5150/1 "2016-09-01T14:21:05Z")

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I performed a manual upgrade to Mautic 2.1 (mostly because none of the other upgrade methods worked) from a fresh 2.0 install. Everything seems fine EXCEPT for 2 pages that will not load:  
  
  
  
Channels \>\> Emails  
  
and  
  
Components \>\> Dynamic Content  
  
  
  
Clicking those menu selections give me the “Uh oh, 500 Internal server error” response. ONLY those two pages, but they are critical! I can’t even compose an email.  
  
  
  
What can I do to address this error? Help please!

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**Author:** ![lwdeddie](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lwdeddie/32/755_2.png) [@lwdeddie](https://forum.mautic.org/u/lwdeddie)\
**Post date:** [September 1, 2016, 2:21pm UTC](https://forum.mautic.org/t/after-upgrade-channels-emails-page-does-not-work/5150/2 "2016-09-01T14:21:05Z")

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I performed a manual upgrade to Mautic 2.1 (mostly because none of the other upgrade methods worked) from a fresh 2.0 install. Everything seems fine EXCEPT for 2 pages that will not load:

Channels \>\> Emails  
and  
Components \>\> Dynamic Content

Clicking those menu selections give me the “Uh oh, 500 Internal server error” response. ONLY those two pages, but they are critical! I can’t even compose an email.

What can I do to address this error? Help please!

---

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**Author:** ![michael\_cgla](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@michael\_cgla](https://forum.mautic.org/u/michael_cgla)\
**Post date:** [September 1, 2016, 2:25pm UTC](https://forum.mautic.org/t/after-upgrade-channels-emails-page-does-not-work/5150/3 "2016-09-01T14:25:35Z")

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I got that too. Did you try loading `[your-mautic-url]/s/update/schema`? That worked for me.

The idea came from this blog post, which has some other ideas you can try if that doesn’t work:  
[http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful](http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful)

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**Author:** ![lwdeddie](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lwdeddie/32/755_2.png) [@lwdeddie](https://forum.mautic.org/u/lwdeddie)\
**Post date:** [September 1, 2016, 2:54pm UTC](https://forum.mautic.org/t/after-upgrade-channels-emails-page-does-not-work/5150/4 "2016-09-01T14:54:50Z")

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Thanks I’ll give the page a look and let you know the outcome.

BTW, how is the /s/ in the “[your-mautic-url]/s/update/schema” resolved? There is no ‘s’ directory so where should I be looking?

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**Author:** ![lwdeddie](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lwdeddie/32/755_2.png) [@lwdeddie](https://forum.mautic.org/u/lwdeddie)\
**Post date:** [September 1, 2016, 3:05pm UTC](https://forum.mautic.org/t/after-upgrade-channels-emails-page-does-not-work/5150/5 "2016-09-01T15:05:11Z")

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Done. Works!

I’m so used to viewing things by directory path that it never occurred to me to just put the URL in a bowser and wait. Looks like that was the fix. Thanks much!

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**Author:** ![michael\_cgla](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@michael\_cgla](https://forum.mautic.org/u/michael_cgla)\
**Post date:** [September 1, 2016, 5:58pm UTC](https://forum.mautic.org/t/after-upgrade-channels-emails-page-does-not-work/5150/6 "2016-09-01T17:58:08Z")

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Great!
