# All Email Theme Emails Say "Message Clipped" in Gmail **URL:** \ **Category:** Product Support\ **Created:** [July 12, 2021, 7:43am UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130 "2021-07-12T07:43:34Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![monkeyjedi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/monkeyjedi/32/543_2.png) [@monkeyjedi](https://forum.mautic.org/u/monkeyjedi)\ **Post date:** [July 12, 2021, 7:43am UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/1 "2021-07-12T07:43:34Z")
**Your software** My Mautic version is: 3.3.3 My PHP version is: 7.4 My Database type and version is: WTF? Hi, No matter which theme I use, or which browser I use, my Mautic installation is sending emails that are clipped in Gmail. I do not have Grammarly activated. I tried the blank theme and two others. I tried it with images and without images. I tried sending using different subject lines. It’s always “Message Clipped” with nothing visible except in a brower after clicking the view link. Not sure what to do. I read all forum threads on this topic. None of them apply. Thanks. ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [July 12, 2021, 8:26am UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/2 "2021-07-12T08:26:24Z")
> [@monkeyjedi](#): > > My Database type and version is: WTF? @monkeyjedi there is a perfectly good reason for us to be asking for Mautic, PHP and database versions in support requests. It helps folks in the community to respond and troubleshoot appropriately, and indeed the folk who reply in the forum are the people who asked us to make these mandatory in support requests. This is your final warning, we will not tolerate your continued use of inappropriate communication in our community channels. If this continues you will be banned from our channels for a period of three months, per our procedures which are documented [here](https://contribute.mautic.org/policies/code-of-conduct-breaches#proposed-sanctions). Please revisit our [Code of Conduct](https://contribute.mautic.org/policies/code-of-conduct), and if you feel you are unable to refrain from expletives and inappropriate messages, please leave our community. ---
**Author:** ![monkeyjedi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/monkeyjedi/32/543_2.png) [@monkeyjedi](https://forum.mautic.org/u/monkeyjedi)\ **Post date:** [July 12, 2021, 8:51am UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/3 "2021-07-12T08:51:26Z")
That wasn’t an attempt to be mean, but I’ll be happy to refrain from using wtf as a placeholder in the future. ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [July 12, 2021, 8:55am UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/4 "2021-07-12T08:55:53Z")
Great. There is no need for swearing or using expletives - if you’re asked to provide some piece of information, it’s for a reason 🙂 ---
**Author:** ![monkeyjedi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/monkeyjedi/32/543_2.png) [@monkeyjedi](https://forum.mautic.org/u/monkeyjedi)\ **Post date:** [July 12, 2021, 9:59am UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/5 "2021-07-12T09:59:03Z")
OK. I’m not from your planet. Still learning the mores and acronyms. ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [July 12, 2021, 12:22pm UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/6 "2021-07-12T12:22:53Z")
Hello, Usually the message is clipped if it’s too long. Try a shorter message. I mean shorter then 102 kbyte: > **[Why is Gmail Clipping my Emails?](https://www.dyspatch.io/blog/why-is-gmail-clipping-my-emails/)** > > Long form content wins when it comes to SEO. Why? Because it doesn't feel like a marketing overture. It’s educational and tells a story, rather than just trying to sell you something. As a result, it's seen as more authoritative by search engines.... ---
**Author:** ![monkeyjedi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/monkeyjedi/32/543_2.png) [@monkeyjedi](https://forum.mautic.org/u/monkeyjedi)\ **Post date:** [July 13, 2021, 1:50am UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/7 "2021-07-13T01:50:31Z")
Thanks for your answer. I controlled for kb size and word count, so your solution does not work. It doesn’t matter what size or length the email is. ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [July 13, 2021, 5:30am UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/8 "2021-07-13T05:30:59Z")
I can’t reproduce it. Do you have large image in the email? ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [July 13, 2021, 7:06am UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/9 "2021-07-13T07:06:26Z")
Seems, that you found the problem: extra code injected, that clips the email: > [@Mautic Spamming My Contacts with Garbage Code](https://forum.mautic.org/t/mautic-spamming-my-contacts-with-garbage-code/20143/2): > > This is not from Mautic. Post a screenshot of your browser extensions. It’s most likely a browser extension or plugin. A quick search on Google reveals: [https://easylist.to/easylist/easylist.txt?\_=211460](https://easylist.to/easylist/easylist.txt?_=211460) Look familiar? Adblock 2.0 ---
**Author:** ![monkeyjedi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/monkeyjedi/32/543_2.png) [@monkeyjedi](https://forum.mautic.org/u/monkeyjedi)\ **Post date:** [July 13, 2021, 7:26am UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/10 "2021-07-13T07:26:30Z")
Yes. After switching to the grapes.js plugin, the problem is gone now. ---
**Author:** ![domjag](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/domjag/32/12597_2.png) [@domjag](https://forum.mautic.org/u/domjag)\ **Post date:** [May 30, 2024, 6:48pm UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/11 "2024-05-30T18:48:49Z")
Im having this issue with Mautic 5 - Outlook email is fine but gmail clips the email. Its only 8kb long so its not too big. However I am using the OLD WYSIWYG editor. Is this an issue with that editor? ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [June 1, 2024, 12:37pm UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/12 "2024-06-01T12:37:34Z")
Maybe you are using grammarly or other plugin in your browser? ---
**Author:** ![domjag](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/domjag/32/12597_2.png) [@domjag](https://forum.mautic.org/u/domjag)\ **Post date:** [June 1, 2024, 4:11pm UTC](https://forum.mautic.org/t/all-email-theme-emails-say-message-clipped-in-gmail/20130/13 "2024-06-01T16:11:52Z")
No, don’t think so. I was using the froala editor - once I switched to the newer Grapejs the clipping problem went away. I am assuming at this point that the old editor should not be used anymore. The grapejs editor I find a bit buggy with html.