# All 'leads' being tracked to same few IP addresses

**URL:** <https://forum.mautic.org/t/all-leads-being-tracked-to-same-few-ip-addresses/2390>\
**Category:** Product Support\
**Created:** [September 22, 2015, 10:56pm UTC](https://forum.mautic.org/t/all-leads-being-tracked-to-same-few-ip-addresses/2390 "2015-09-22T22:56:48Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![kianabeauty](https://avatars.discourse-cdn.com/v4/letter/k/4af34b/32.png) [@kianabeauty](https://forum.mautic.org/u/kianabeauty)\
**Post date:** [September 22, 2015, 10:56pm UTC](https://forum.mautic.org/t/all-leads-being-tracked-to-same-few-ip-addresses/2390/1 "2015-09-22T22:56:48Z")

</div>

![D9dkXLv.png](http://i.imgur.com/D9dkXLv.png)

  
Recently (since 1.2 updated?) most, if not all, of our leads come from the same IP range.  
  
When examining these leads, it is clear that these are probably multiple users.  
  
 ![ELmckc5.png](http://i.imgur.com/ELmckc5.png)  
  
This is with the Hosted version of Mautic. These IP's are too similar to each other. Only change to the tracking pixel has been to add tagging:  
  
i.e.

Code:

 ![](https://kianabeauty.mautic.com/mtracking.gif?url=http%3a%2f%2fwww.kianabeauty.com.au&title=&tags=cart,)

---

<div class="post-metadata">

**Author:** ![kianabeauty](https://avatars.discourse-cdn.com/v4/letter/k/4af34b/32.png) [@kianabeauty](https://forum.mautic.org/u/kianabeauty)\
**Post date:** [September 22, 2015, 10:56pm UTC](https://forum.mautic.org/t/all-leads-being-tracked-to-same-few-ip-addresses/2390/2 "2015-09-22T22:56:48Z")

</div>

![](http://i.imgur.com/D9dkXLv.png)

Recently (since 1.2 updated?) most, if not all, of our leads come from the same IP range.

When examining these leads, it is clear that these are probably multiple users.

![](http://i.imgur.com/ELmckc5.png)

This is with the Hosted version of Mautic. These IP’s are too similar to each other. Only change to the tracking pixel has been to add tagging:

i.e. `<img src="https://kianabeauty.mautic.com/mtracking.gif?url=http%3a%2f%2fwww.kianabeauty.com.au&title=&tags=cart," style="display:none;" />`

---

<div class="post-metadata">

**Author:** ![mbabker](https://avatars.discourse-cdn.com/v4/letter/m/0ea827/32.png) [@mbabker](https://forum.mautic.org/u/mbabker)\
**Post date:** [September 23, 2015, 1:37am UTC](https://forum.mautic.org/t/all-leads-being-tracked-to-same-few-ip-addresses/2390/3 "2015-09-23T01:37:56Z")

</div>

Hi there,

Typically questions like this should be posted in the [mautic.com](http://mautic.com) support platform. Just for reference though, there was an issue identified that caused the behavior you saw with the IP addresses that has been fixed.

---

<div class="post-metadata">

**Author:** ![kianabeauty](https://avatars.discourse-cdn.com/v4/letter/k/4af34b/32.png) [@kianabeauty](https://forum.mautic.org/u/kianabeauty)\
**Post date:** [September 23, 2015, 3:39am UTC](https://forum.mautic.org/t/all-leads-being-tracked-to-same-few-ip-addresses/2390/4 "2015-09-23T03:39:53Z")

</div>

Thanks, didn’t know if it was a 1.2 issue or just an issue with the [mautic.com](http://mautic.com) to address via their channels.

---

<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/all-leads-being-tracked-to-same-few-ip-addresses/2390/5 "2020-02-02T22:58:24Z")

</div>