# all the emails I send are marked as spam

**URL:** https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950
**Category:** Product Support
**Created:** [December 22, 2016, 8:42pm UTC](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950 "2016-12-22T20:42:42Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![Skybladek](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@Skybladek](https://forum.mautic.org/u/Skybladek)
#### Post date: [December 22, 2016, 8:42pm UTC](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950/1 "2016-12-22T20:42:42Z")

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Hi,  
  
  
  
I am trying to configure mail in mautic. I have it hosted on my own server.  
  
  
  
The problem is that all the emails I send are marked as spam, I have configured the SMTP correctly and mail-tester punctuates my mail with 10/10, however when I send an email to any address this comes with the spam flag … I am desperate, if there is any specialist I would like to contact him.  
  
  
  
Thank you very much.

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<div class="post-metadata">

### Author: ![Skybladek](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@Skybladek](https://forum.mautic.org/u/Skybladek)
#### Post date: [December 22, 2016, 8:42pm UTC](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950/2 "2016-12-22T20:42:42Z")

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Hi,

I am trying to configure mail in mautic. I have it hosted on my own server.

The problem is that all the emails I send are marked as spam, I have configured the SMTP correctly and mail-tester punctuates my mail with 10/10, however when I send an email to any address this comes with the spam flag … I am desperate, if there is any specialist I would like to contact him.

Thank you very much.

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### Author: ![imautic](https://avatars.discourse-cdn.com/v4/letter/i/74df32/32.png) [@imautic](https://forum.mautic.org/u/imautic)
#### Post date: [December 22, 2016, 8:51pm UTC](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950/3 "2016-12-22T20:51:15Z")

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What do you mean by “my own server”? Is it a server you that you host at home?

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### Author: ![Skybladek](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@Skybladek](https://forum.mautic.org/u/Skybladek)
#### Post date: [December 22, 2016, 9:07pm UTC](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950/4 "2016-12-22T21:07:03Z")

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I mean it is not mautic cloud… My own server (shared server like OVH…)

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### Author: ![Prodigitude](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/prodigitude/32/121_2.png) [@Prodigitude](https://forum.mautic.org/u/Prodigitude)
#### Post date: [December 22, 2016, 11:00pm UTC](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950/5 "2016-12-22T23:00:35Z")

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If you are using cPanel, there is some pretty clear documentation [HERE](https://documentation.cpanel.net/display/CKB/How+to+Keep+your+Email+out+of+the+Spam+Folder) with an additional link on email authentification. If you are sending out any amount of email, you should use a specific email server for sending out so that you can avoid getting your IP blacklisted.

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### Author: ![Skybladek](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@Skybladek](https://forum.mautic.org/u/Skybladek)
#### Post date: [December 23, 2016, 12:51am UTC](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950/6 "2016-12-23T00:51:18Z")

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Thanks,

I have configured SPF, DKIM and DMARC… And nothing works. My IP is not in a black list and i dont send bulk email… Just try to configure to start our job

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### Author: ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [December 23, 2016, 1:20pm UTC](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950/7 "2016-12-23T13:20:32Z")

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Maybe the problem is since you are using a shared hosting all email that are from those hosting companies are flag by spam. Try to use services like Amazon SES or Sendgrid.

and test

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### Author: ![Skybladek](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@Skybladek](https://forum.mautic.org/u/Skybladek)
#### Post date: [December 23, 2016, 2:23pm UTC](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950/8 "2016-12-23T14:23:23Z")

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Hi, thanks for your reply. I have try to use amazon SES but cant conect with it… :S im really lost now

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### Author: ![patrykkalinowski](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@patrykkalinowski](https://forum.mautic.org/u/patrykkalinowski)
#### Post date: [December 23, 2016, 11:56pm UTC](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950/9 "2016-12-23T23:56:28Z")

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I’m using Mailgun. It’s pretty easy to setup, they have good documentation and I never had any problems.

Here are Mautic settings for Mailgun:  
 ![](http://imgur.com/hnUzcAK)

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### Author: ![patrykkalinowski](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@patrykkalinowski](https://forum.mautic.org/u/patrykkalinowski)
#### Post date: [December 23, 2016, 11:57pm UTC](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950/10 "2016-12-23T23:57:12Z")

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Correct URL: [http://imgur.com/hnUzcAK](http://imgur.com/hnUzcAK)
