# Amazon + postfix listbounces+bounce\_57946ac24951e@email.example.com issue
**URL:** https://forum.mautic.org/t/amazon-postfix-listbounces-bounce-57946ac24951e-email-example-com-issue/4619
**Category:** Product Support
**Created:** [July 25, 2016, 4:12am UTC](https://forum.mautic.org/t/amazon-postfix-listbounces-bounce-57946ac24951e-email-example-com-issue/4619 "2016-07-25T04:12:09Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@scaraliu](https://forum.mautic.org/u/scaraliu)
#### Post date: [July 25, 2016, 4:12am UTC](https://forum.mautic.org/t/amazon-postfix-listbounces-bounce-57946ac24951e-email-example-com-issue/4619/1 "2016-07-25T04:12:09Z")
I’m having hard time managing the bounces generated via the [listbounces+bounce\_57946ac24951e@email.example.com](mailto:listbounces+bounce_57946ac24951e@email.example.com). The amazon sending works fine but the bounces are hard to process. I’m using postfix dovecot, centos 6.
I’v tried several changes in the last few days but no result, the bounces in the format [listbounces+bounce\_57946ac24951e@email.example.com](mailto:listbounces+bounce_57946ac24951e@email.example.com), where the email for bounces is **[listbounces@email.example.com](mailto:listbounces@email.example.com)**.
Could anywan have any idea on how to have mautic process these bounces?
I’v tried several settings in postfix and/or dovecot but still no solution.
Thank You.
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### Author:  [@scaraliu](https://forum.mautic.org/u/scaraliu)
#### Post date: [July 25, 2016, 4:12am UTC](https://forum.mautic.org/t/amazon-postfix-listbounces-bounce-57946ac24951e-email-example-com-issue/4619/2 "2016-07-25T04:12:09Z")
I’m having hard time managing the bounces generated via the [listbounces+bounce\_57946ac24951e@email.example.com](mailto:listbounces+bounce_57946ac24951e@email.example.com). The amazon sending works fine but the bounces are hard to process. I’m using postfix dovecot, centos 6.
I’v tried several changes in the last few days but no result, the bounces in the format [listbounces+bounce\_57946ac24951e@email.example.com](mailto:listbounces+bounce_57946ac24951e@email.example.com), where the email for bounces is [listbounces@email.example.com](mailto:listbounces@email.example.com).
Could anywan have any idea on how to have mautic process these bounces?
I’v tried several settings in postfix and/or dovecot but still no solution.
Thank You.
---
### Author:  [@scaraliu](https://forum.mautic.org/u/scaraliu)
#### Post date: [July 25, 2016, 2:34pm UTC](https://forum.mautic.org/t/amazon-postfix-listbounces-bounce-57946ac24951e-email-example-com-issue/4619/3 "2016-07-25T14:34:58Z")
I use Mautic with “other smtp” setting \>\> amazon SES in the web interface
As software, Postfix works on the server as far as i know independently of what Mautic does with Amazon Ses.
But still these bounces return to the [email.example.com](http://email.example.com) where is the root of the Mautic.
My best guess was around the # mail delivery recipient\_delimiter = + setting from the etcpostfixmain.cf
In the context of [listbounces+bounce\_5794536140fa5@email.example.com](mailto:listbounces+bounce_5794536140fa5@email.example.com).
I’l try now to use a root email like [bounce@example.com](mailto:bounce@example.com)
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### Author:  [@scaraliu](https://forum.mautic.org/u/scaraliu)
#### Post date: [July 25, 2016, 2:41pm UTC](https://forum.mautic.org/t/amazon-postfix-listbounces-bounce-57946ac24951e-email-example-com-issue/4619/4 "2016-07-25T14:41:53Z")
[quote=13622:@scaraliu]I use Mautic with “other smtp” setting \>\> amazon SES in the web interface
As software, Postfix works on the server as far as i know independently of what Mautic does with Amazon Ses.
But still these bounces return to the [email.example.com](http://email.example.com) where is the root of the Mautic.
My best guess was around the # mail delivery recipient\_delimiter = + setting from the etcpostfixmain.cf
In the context of [listbounces+bounce\_5794536140fa5@email.example.com](mailto:listbounces+bounce_5794536140fa5@email.example.com).
I’l try now to use a root email like [bounce@example.com](mailto:bounce@example.com)[/quote]
Having the “+” between the address and its id, could solve. But nop.