# Amazon SES can not be accessed anymore

**URL:** <https://forum.mautic.org/t/amazon-ses-can-not-be-accessed-anymore/31776>\
**Category:** Mautic 4 Install/Upgrade Support\
**Created:** [April 22, 2024, 1:11pm UTC](https://forum.mautic.org/t/amazon-ses-can-not-be-accessed-anymore/31776 "2024-04-22T13:11:28Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![miklosjobbagy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/miklosjobbagy/32/13296_2.png) [@miklosjobbagy](https://forum.mautic.org/u/miklosjobbagy)\
**Post date:** [April 22, 2024, 1:11pm UTC](https://forum.mautic.org/t/amazon-ses-can-not-be-accessed-anymore/31776/1 "2024-04-22T13:11:29Z")

</div>

Mautic 4.4.3  
PHP Version 7.4.33  
MariaDB 10.6.17-MariaDB-cll-lve - MariaDB Server

This is the PHP error log:  
[21-Apr-2024 05:53:35 UTC] PHP Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /home/dinomadp/mautic.dinomad.pro/app/bundles/EmailBundle/Swiftmailer/Transport/AmazonApiTransport.php on line 383  
[21-Apr-2024 05:53:39 UTC] PHP Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /home/dinomadp/mautic.dinomad.pro/app/bundles/EmailBundle/Swiftmailer/Transport/AmazonApiTransport.php on line 383  
[22-Apr-2024 08:51:36 UTC] Doctrine\DBAL\Exception: An exception occurred while establishing a connection to figure out your platform version.  
You can circumvent this by setting a ‘server\_version’ configuration value

For further information have a look at:  
[BC break between 1.6.7 -\> 1.6.8 regarding driver selection · Issue #673 · doctrine/DoctrineBundle · GitHub](https://github.com/doctrine/DoctrineBundle/issues/673) - in file /home/dinomadp/mautic.dinomad.pro/vendor/doctrine/doctrine-bundle/ConnectionFactory.php - at line 136  
[22-Apr-2024 08:51:44 UTC] Doctrine\DBAL\Exception: An exception occurred while establishing a connection to figure out your platform version.  
You can circumvent this by setting a ‘server\_version’ configuration value

For further information have a look at:  
[BC break between 1.6.7 -\> 1.6.8 regarding driver selection · Issue #673 · doctrine/DoctrineBundle · GitHub](https://github.com/doctrine/DoctrineBundle/issues/673) - in file /home/dinomadp/mautic.dinomad.pro/vendor/doctrine/doctrine-bundle/ConnectionFactory.php - at line 136  
[22-Apr-2024 08:51:51 UTC] PHP Warning - Undefined variable $inline - in file /home/dinomadp/mautic.dinomad.pro/offline.php - at line 77  
[22-Apr-2024 08:51:51 UTC] PHP Warning: Undefined variable $inline in /home/dinomadp/mautic.dinomad.pro/offline.php on line 77  
[22-Apr-2024 08:51:51 UTC] Doctrine\DBAL\Exception: An exception occurred while establishing a connection to figure out your platform version.  
You can circumvent this by setting a ‘server\_version’ configuration value

This is the Mautic log :  
[2024-04-22 06:35:43] mautic.ERROR: [MAIL ERROR] Error executing “GetAccount” on “[https://email.us-east-2.amazonaws.com/v2/email/account](https://email.us-east-2.amazonaws.com/v2/email/account)”; AWS HTTP error: cURL error 28: Failed to connect to [email.us-east-2.amazonaws.com](http://email.us-east-2.amazonaws.com) port 443 after 131248 ms: Couldn’t connect to server (see [libcurl - Error Codes](https://curl.haxx.se/libcurl/c/libcurl-errors.html)) for [https://email.us-east-2.amazonaws.com/v2/email/account](https://email.us-east-2.amazonaws.com/v2/email/account) (send); mike@trigon.hu {“exception”:“[object] (Swift\_TransportException(code: 0): Error executing "GetAccount" on "[https://email.us-east-2.amazonaws.com/v2/email/account\](https://email.us-east-2.amazonaws.com/v2/email/account%5C)”; AWS HTTP error: cURL error 28: Failed to connect to [email.us-east-2.amazonaws.com](http://email.us-east-2.amazonaws.com) port 443 after 131248 ms: Couldn’t connect to server (see [libcurl - Error Codes](https://curl.haxx.se/libcurl/c/libcurl-errors.html)) for [https://email.us-east-2.amazonaws.com/v2/email/account](https://email.us-east-2.amazonaws.com/v2/email/account) at /home/dinomadp/mautic.dinomad.pro/app/bundles/EmailBundle/Swiftmailer/Transport/AbstractTokenArrayTransport.php:291)"} {“hostname”:“[s54.tarhely.com](http://s54.tarhely.com)”,“pid”:4176027}

I have a campaign running from mautic.dinomad.pro domain that sends emails through Amazon SES. However, yesterday (21st April, 2024) it stopped sending emails. I did not change anything, did not upgrade, didn’t touch it. I have no clue what caused the error.

_Steps I have tried to fix the problem_ :  
I tried to change PHP version to 8.3, but Mautic 4.4.3 only works on PHP 7.4 (Mautic is installed through Installatron).