# Amazon SES config

**URL:** <https://forum.mautic.org/t/amazon-ses-config/10080>\
**Category:** Product Support\
**Created:** [December 12, 2017, 2:51pm UTC](https://forum.mautic.org/t/amazon-ses-config/10080 "2017-12-12T14:51:31Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![jimhill10](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jimhill10/32/222_2.png) [@jimhill10](https://forum.mautic.org/u/jimhill10)\
**Post date:** [December 12, 2017, 2:51pm UTC](https://forum.mautic.org/t/amazon-ses-config/10080/1 "2017-12-12T14:51:31Z")

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I will send you a private login.

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**Author:** ![jimhill10](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jimhill10/32/222_2.png) [@jimhill10](https://forum.mautic.org/u/jimhill10)\
**Post date:** [December 12, 2017, 2:51pm UTC](https://forum.mautic.org/t/amazon-ses-config/10080/2 "2017-12-12T14:51:31Z")

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I will send you a private login.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 12, 2017, 2:52pm UTC](https://forum.mautic.org/t/amazon-ses-config/10080/3 "2017-12-12T14:52:06Z")

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okey no problem

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**Author:** ![jimhill10](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jimhill10/32/222_2.png) [@jimhill10](https://forum.mautic.org/u/jimhill10)\
**Post date:** [December 12, 2017, 2:55pm UTC](https://forum.mautic.org/t/amazon-ses-config/10080/4 "2017-12-12T14:55:16Z")

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The email send perfectly from within the configuration menu. So configuration isn’t the issue. It is something with the very latest version when trying to send an email to a contact. Perhaps the database didn’t update correctly? I am going to SSH back into the server and see if there are any pending database updates before I go any further.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 12, 2017, 2:58pm UTC](https://forum.mautic.org/t/amazon-ses-config/10080/5 "2017-12-12T14:58:16Z")

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your mautic URL?

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 12, 2017, 2:58pm UTC](https://forum.mautic.org/t/amazon-ses-config/10080/6 "2017-12-12T14:58:34Z")

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send me private login one man

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 12, 2017, 3:07pm UTC](https://forum.mautic.org/t/amazon-ses-config/10080/7 "2017-12-12T15:07:19Z")

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waiting for login details

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**Author:** ![jimhill10](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jimhill10/32/222_2.png) [@jimhill10](https://forum.mautic.org/u/jimhill10)\
**Post date:** [December 12, 2017, 4:21pm UTC](https://forum.mautic.org/t/amazon-ses-config/10080/8 "2017-12-12T16:21:29Z")

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[https://learn.ufcinc.com](https://learn.ufcinc.com)  
Username bizcrony your bizcrony gmail is listed  
PW UFC2017@

You can send a test mail just fine. But there is a bug in the new version sending to a contact. It uses the to address as the sender. Wrong.

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**Author:** ![jimhill10](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jimhill10/32/222_2.png) [@jimhill10](https://forum.mautic.org/u/jimhill10)\
**Post date:** [December 12, 2017, 4:23pm UTC](https://forum.mautic.org/t/amazon-ses-config/10080/9 "2017-12-12T16:23:37Z")

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I backed up the config files just now. In the past making changes to email config bombed the config. But there is nothing to change in config since it worked last week on the previous version. I will check what they changed in the last version but I think this is a bug that will need to be reported.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 12, 2017, 4:26pm UTC](https://forum.mautic.org/t/amazon-ses-config/10080/10 "2017-12-12T16:26:54Z")

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@jimhill10 okey let me check give me some time

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**Author:** ![jimhill10](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jimhill10/32/222_2.png) [@jimhill10](https://forum.mautic.org/u/jimhill10)\
**Post date:** [December 12, 2017, 11:22pm UTC](https://forum.mautic.org/t/amazon-ses-config/10080/11 "2017-12-12T23:22:38Z")

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Thanks so much for your excellent help.

The issue was that my SES got put back into Sandbox mode.