# Amazon SES\\SNS: How to identify the recipient's address in a complaint letter? **URL:** \ **Category:** General Discussion\ **Created:** [April 1, 2023, 8:03pm UTC](https://forum.mautic.org/t/amazon-ses-sns-how-to-identify-the-recipients-address-in-a-complaint-letter/27595 "2023-04-01T20:03:24Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![semel](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/semel/32/6861_2.png) [@semel](https://forum.mautic.org/u/semel)\ **Post date:** [April 1, 2023, 8:03pm UTC](https://forum.mautic.org/t/amazon-ses-sns-how-to-identify-the-recipients-address-in-a-complaint-letter/27595/1 "2023-04-01T20:03:24Z")
Good day. We have received several complaints after sending out our email campaign to our subscribers. We are using Mautic+Amazon SES. We also configured SNS for bounces and complaints. Unfortunately, when we open a complaint letter we don’t see the address that the letter was sent. This is what we see: Version: 1 Arrival-Date: Fri, 31 Mar 2023 14:18:19 +0000 Original-Rcpt-To: [e6251332738d2563990a876fdb45d52e@site.com](mailto:e6251332738d2563990a876fdb45d52e@site.com) Original-Mail-From: 0102018738089761-b1fedf32-b119-412e-86fe-31ea80bf1792-000000@amzn.bekhterev.online Source-Ip: 54.240.4.14 Source: [Mail.Ru](http://Mail.Ru) Feedback-Type: abuse User-Agent: ReturnPathFBL/2.0 Reported-Domain: amzn.bekhterev.online Abuse-Type: complaint Subscription-Link: [Feedback Loop Service](https://fbl.returnpath.net/manage/subscriptions/582866) As you can see the recipient’s address ([e6251332738d2563990a876fdb45d52e@site.com](mailto:e6251332738d2563990a876fdb45d52e@site.com)) can’t be identified. How can we see what address was the email sent to? Kind regards, Alexander