# Anonymous Tracking

**URL:** <https://forum.mautic.org/t/anonymous-tracking/2618>\
**Category:** Product Support\
**Created:** [October 26, 2015, 1:19pm UTC](https://forum.mautic.org/t/anonymous-tracking/2618 "2015-10-26T13:19:04Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![edelciomolina](https://avatars.discourse-cdn.com/v4/letter/e/82dd89/32.png) [@edelciomolina](https://forum.mautic.org/u/edelciomolina)\
**Post date:** [October 26, 2015, 1:19pm UTC](https://forum.mautic.org/t/anonymous-tracking/2618/1 "2015-10-26T13:19:04Z")

</div>

Hello again.  
  
I created a HTML to test the lead tracking on this link [http://secure.doohnow.com/teste.html](http://secure.doohnow.com/teste.html)  
  
So, how we can see, there is a IMG with this:  
  
  
  
[http://marketing.doohnow.com/mtracking.gif?email=edelciomolina%40gmail.com&name=Edelcio&firstname=Edelcio&title=Home&url=https%3A%2F%2Fsecure.doohnow.com%2Fhome%2F](http://marketing.doohnow.com/mtracking.gif?email=edelciomolina%40gmail.com&name=Edelcio&firstname=Edelcio&title=Home&url=https%3A%2F%2Fsecure.doohnow.com%2Fhome%2F)  
  
  
  
But the data collected always comes as an anonymous request.  
  
Am I doing something wrong?  
  
 ![teste.png](http://secure.doohnow.com/teste.png)  
  
  
  
PS: This test was done on an external server.  
  
Thank you for your assistance.

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<div class="post-metadata">

**Author:** ![edelciomolina](https://avatars.discourse-cdn.com/v4/letter/e/82dd89/32.png) [@edelciomolina](https://forum.mautic.org/u/edelciomolina)\
**Post date:** [October 26, 2015, 3:06pm UTC](https://forum.mautic.org/t/anonymous-tracking/2618/2 "2015-10-26T15:06:20Z")

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@kuzmany2 your solution solved my issue.  
@ramez_rafla I have not tested your solution.

Thank you both!  
Have a great day!

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<div class="post-metadata">

**Author:** ![edelciomolina](https://avatars.discourse-cdn.com/v4/letter/e/82dd89/32.png) [@edelciomolina](https://forum.mautic.org/u/edelciomolina)\
**Post date:** [October 26, 2015, 1:19pm UTC](https://forum.mautic.org/t/anonymous-tracking/2618/3 "2015-10-26T13:19:04Z")

</div>

Hello again.  
I created a HTML to test the lead tracking on this link [http://secure.doohnow.com/teste.html](http://secure.doohnow.com/teste.html)  
So, how we can see, there is a IMG with this:

[http://marketing.doohnow.com/mtracking.gif?email=edelciomolina%40gmail.com&name=Edelcio&firstname=Edelcio&title=Home&url=https%3A%2F%2Fsecure.doohnow.com%2Fhome%2F](http://marketing.doohnow.com/mtracking.gif?email=edelciomolina%40gmail.com&name=Edelcio&firstname=Edelcio&title=Home&url=https%3A%2F%2Fsecure.doohnow.com%2Fhome%2F)

But the data collected always comes as an anonymous request.  
Am I doing something wrong?  
 ![](http://secure.doohnow.com/teste.png)

PS: This test was done on an external server.  
Thank you for your assistance.

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<div class="post-metadata">

**Author:** ![ramez\_rafla](https://avatars.discourse-cdn.com/v4/letter/r/8c91f0/32.png) [@ramez\_rafla](https://forum.mautic.org/u/ramez_rafla)\
**Post date:** [October 26, 2015, 1:37pm UTC](https://forum.mautic.org/t/anonymous-tracking/2618/4 "2015-10-26T13:37:29Z")

</div>

Leads become non-anonymous after a form is submitted

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<div class="post-metadata">

**Author:** ![kuzmany](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kuzmany/32/390_2.png) [@kuzmany](https://forum.mautic.org/u/kuzmany)\
**Post date:** [October 26, 2015, 2:22pm UTC](https://forum.mautic.org/t/anonymous-tracking/2618/5 "2015-10-26T14:22:52Z")

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Hi,

try enable “Publicly updatable” in Manage Fields for each field which you want edit thorugh params.

More [https://www.mautic.org/docs/leads/lead\_monitoring.html](https://www.mautic.org/docs/leads/lead_monitoring.html)

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<div class="post-metadata">

**Author:** ![healthstatus](https://avatars.discourse-cdn.com/v4/letter/h/9f8e36/32.png) [@healthstatus](https://forum.mautic.org/u/healthstatus)\
**Post date:** [October 28, 2015, 1:57pm UTC](https://forum.mautic.org/t/anonymous-tracking/2618/6 "2015-10-28T13:57:29Z")

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With both 1.2.1 and now 1.2.2 I am using a similar posting of data for three other fields I added manually, they are set to publicly updatable, but will not update, they are not updating either anonymous or known leads

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<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [October 28, 2015, 2:23pm UTC](https://forum.mautic.org/t/anonymous-tracking/2618/7 "2015-10-28T14:23:05Z")

</div>

I tested it on 1.2.2 with publicly updatable firstname field and i the firstname field value has changed to the value in the tracking pixel query. How does your tracking pixel URL looks like?

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<div class="post-metadata">

**Author:** ![healthstatus](https://avatars.discourse-cdn.com/v4/letter/h/9f8e36/32.png) [@healthstatus](https://forum.mautic.org/u/healthstatus)\
**Post date:** [October 28, 2015, 5:27pm UTC](https://forum.mautic.org/t/anonymous-tracking/2618/8 "2015-10-28T17:27:10Z")

</div>

/mtracking.gif?page\_url=https%3a%2f%[2fwww.mywebsite.com/calculators/bmi&gender=Male](http://2fwww.mywebsite.com/calculators/bmi&gender=Male)"

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<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [October 29, 2015, 8:28am UTC](https://forum.mautic.org/t/anonymous-tracking/2618/9 "2015-10-29T08:28:02Z")

</div>

I created those lead fields, made them publicly updatable, created a HTML page with this content:

```auto
<html>
    <body>
        <img src="http://localhost/mautic-github/mtracking.gif?firstname=trackingtest3&page_url=https%3a%2f%2fwww.mywebsite.com/calculators/bmi2&gender=Female" />
    </body>
</html>
```

Opened anonymous browser (maybe that’s the problem. Read [https://www.mautic.org/docs/pages/troubleshooting.html](https://www.mautic.org/docs/pages/troubleshooting.html) ), accessed the HTML page. Then I searched in Mautic for lead called “trackingtest3” and it has the values filled in. I also tested updates of those values and it worked fine.

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:57pm UTC](https://forum.mautic.org/t/anonymous-tracking/2618/10 "2020-02-02T22:57:24Z")

</div>


