# Are Point Actions bugged?

**URL:** <https://forum.mautic.org/t/are-point-actions-bugged/5366>\
**Category:** General Discussion\
**Created:** [September 16, 2016, 1:47pm UTC](https://forum.mautic.org/t/are-point-actions-bugged/5366 "2016-09-16T13:47:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jwrobbs](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jwrobbs/32/42_2.png) [@jwrobbs](https://forum.mautic.org/u/jwrobbs)\
**Post date:** [September 16, 2016, 1:47pm UTC](https://forum.mautic.org/t/are-point-actions-bugged/5366/1 "2016-09-16T13:47:08Z")

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I can’t get Point Actions to do anything.  
  
  
  
I have 2 Point Actions created and published.

1. Add points when email is sent.  
2. Add points when email is opened.  
  
  
  
I created a test contact (with 1 of my emails).  
  
I sent multiple emails, opened them, and waited for the cron jobs to run twice.  
  
  
  
Results  
  
No change to points  
  
System no longer registers that the emails were opened.  
  
  
  
Is this a known bug? I can’t find reference to it anywhere.  
  
  
  
Using Mautic 2.1.1  
  
  
  
Thanks for any help/tips,  
  
  
  
Josh

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<div class="post-metadata">

**Author:** ![jwrobbs](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jwrobbs/32/42_2.png) [@jwrobbs](https://forum.mautic.org/u/jwrobbs)\
**Post date:** [September 16, 2016, 1:47pm UTC](https://forum.mautic.org/t/are-point-actions-bugged/5366/2 "2016-09-16T13:47:08Z")

</div>

I can’t get Point Actions to do anything.

I have 2 Point Actions created and published.

1. Add points when email is sent.
2. Add points when email is opened.

I created a test contact (with 1 of my emails).  
I sent multiple emails, opened them, and waited for the cron jobs to run twice.

Results  
No change to points  
System no longer registers that the emails were opened.

Is this a known bug? I can’t find reference to it anywhere.

Using Mautic 2.1.1

Thanks for any help/tips,

Josh

---

<div class="post-metadata">

**Author:** ![jwrobbs](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jwrobbs/32/42_2.png) [@jwrobbs](https://forum.mautic.org/u/jwrobbs)\
**Post date:** [September 16, 2016, 2:20pm UTC](https://forum.mautic.org/t/are-point-actions-bugged/5366/3 "2016-09-16T14:20:27Z")

</div>

A little more information

After turning off the Point Actions targeting email Opens, the system generated a bunch of points for a campaign.

But the points were only for campaign emails.

Is there a way to assign points for individually sent emails?