# Asset download isn't triggering point action

**URL:** <https://forum.mautic.org/t/asset-download-isnt-triggering-point-action/4186>\
**Category:** Product Support\
**Created:** [June 27, 2016, 12:29pm UTC](https://forum.mautic.org/t/asset-download-isnt-triggering-point-action/4186 "2016-06-27T12:29:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jmurray](https://avatars.discourse-cdn.com/v4/letter/j/ecae2f/32.png) [@jmurray](https://forum.mautic.org/u/jmurray)\
**Post date:** [June 27, 2016, 12:29pm UTC](https://forum.mautic.org/t/asset-download-isnt-triggering-point-action/4186/1 "2016-06-27T12:29:23Z")

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I have been using Mautic running test campaigns for the past couple weeks and I have ran into a problem I need some help with. I created a campaign and added a point action that is set to add 1 point to anyone who downloads any asset. But, when I put myself through the campaign and download an asset from an email it does not add a point. It shows under the recent events in my contact ‘Asset Download’ but it fails to adjust the contact points. Here is the campaign I have been running: ![](http://imgur.com/f8zxiPY)

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**Author:** ![jmurray](https://avatars.discourse-cdn.com/v4/letter/j/ecae2f/32.png) [@jmurray](https://forum.mautic.org/u/jmurray)\
**Post date:** [June 27, 2016, 12:29pm UTC](https://forum.mautic.org/t/asset-download-isnt-triggering-point-action/4186/2 "2016-06-27T12:29:23Z")

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I have been using Mautic running test campaigns for the past couple weeks and I have ran into a problem I need some help with. I created a campaign and added a point action that is set to add 1 point to anyone who downloads any asset. But, when I put myself through the campaign and download an asset from an email it does not add a point. It shows under the recent events in my contact ‘Asset Download’ but it fails to adjust the contact points. Here is the campaign I have been running: ![](http://imgur.com/f8zxiPY)

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<div class="post-metadata">

**Author:** ![jmurray](https://avatars.discourse-cdn.com/v4/letter/j/ecae2f/32.png) [@jmurray](https://forum.mautic.org/u/jmurray)\
**Post date:** [June 27, 2016, 3:47pm UTC](https://forum.mautic.org/t/asset-download-isnt-triggering-point-action/4186/3 "2016-06-27T15:47:57Z")

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No I am logged out when running the campaign.