# Asset size

**URL:** <https://forum.mautic.org/t/asset-size/2890>\
**Category:** Product Support\
**Created:** [December 2, 2015, 3:53pm UTC](https://forum.mautic.org/t/asset-size/2890 "2015-12-02T15:53:39Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![dunatech](https://avatars.discourse-cdn.com/v4/letter/d/4af34b/32.png) [@dunatech](https://forum.mautic.org/u/dunatech)\
**Post date:** [December 2, 2015, 3:53pm UTC](https://forum.mautic.org/t/asset-size/2890/1 "2015-12-02T15:53:39Z")

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Hello, I was configuring a campaign to send e-mails with an asset link. The asset is 68MB. I send an email test to check the asset link, but Mautic display an error message:  
  
“The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.”  
  
  
  
If I try with a lower size asset, then I can download it. Anybody knows why the first asset is not downloadable? Must I change any PHP setting?

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**Author:** ![dunatech](https://avatars.discourse-cdn.com/v4/letter/d/4af34b/32.png) [@dunatech](https://forum.mautic.org/u/dunatech)\
**Post date:** [December 2, 2015, 3:53pm UTC](https://forum.mautic.org/t/asset-size/2890/2 "2015-12-02T15:53:39Z")

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Hello, I was configuring a campaign to send e-mails with an asset link. The asset is 68MB. I send an email test to check the asset link, but Mautic display an error message:  
“The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.”

If I try with a lower size asset, then I can download it. Anybody knows why the first asset is not downloadable? Must I change any PHP setting?

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [December 3, 2015, 11:17am UTC](https://forum.mautic.org/t/asset-size/2890/3 "2015-12-03T11:17:04Z")

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You want to send 68MB by email? Wow

Look at this: [Google](https://www.google.cz/webhp?q=max%20email%20attachment%20size)

> [@](#):
>
> As an example, when Google’s gmail service increased its arbitrary limit to 25MB it warned that: “you may not be able to send larger attachments to contacts who use other email services with smaller attachment limits”. In general, 10MB is considered safe for the maximum size of an email.

Use a download link when sending such big files. I’d curse you even if you’d send me in an email a file over 1MB.

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:56pm UTC](https://forum.mautic.org/t/asset-size/2890/4 "2020-02-02T22:56:53Z")

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