# Authorization failed with the error message, 'Array'

**URL:** <https://forum.mautic.org/t/authorization-failed-with-the-error-message-array/10696>\
**Category:** Development\
**Created:** [August 13, 2018, 2:45pm UTC](https://forum.mautic.org/t/authorization-failed-with-the-error-message-array/10696 "2018-08-13T14:45:07Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![bbbart](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bbbart/32/361_2.png) [@bbbart](https://forum.mautic.org/u/bbbart)\
**Post date:** [August 13, 2018, 2:45pm UTC](https://forum.mautic.org/t/authorization-failed-with-the-error-message-array/10696/1 "2018-08-13T14:45:07Z")

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Hi!

when trying to authorize an Instagram Client for the Instagram Plugin, the popup gives me the not so helpful message: `Authorization failed with the error message, 'Array'`.

In the web server logs I additionally find `PHP Notice: Array to string conversion` (full error: `[error] 29036#29036: *5424 FastCGI sent in stderr: "PHP message: PHP Notice: Array to string conversion in /opt/mautic/vendor/symfony/translation/Translator.php on line 209" while reading response header from upstream, client: 141.135.171.117, server: mautic.3910seconds.be, request: "GET /plugins/integrations/authstatus/Instagram HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.0-fpm.sock:", host: "mautic.3910seconds.be", referrer: "https://mautic.3910seconds.be/s/plugins"`.

So, of course I’d first like to know how to get the Instagram plugin configured correctly, but I wanted to report this error as well.

This is happening with a fresh install of Mautic 2.14.0.

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**Author:** ![westcountymedia](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/westcountymedia/32/211_2.png) [@westcountymedia](https://forum.mautic.org/u/westcountymedia)\
**Post date:** [August 26, 2018, 3:02pm UTC](https://forum.mautic.org/t/authorization-failed-with-the-error-message-array/10696/2 "2018-08-26T15:02:04Z")

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Also receiving this error in Mautic Cloud Pro

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**Author:** ![appsinvent](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/appsinvent/32/13786_2.png) [@appsinvent](https://forum.mautic.org/u/appsinvent)\
**Post date:** [February 18, 2021, 10:25pm UTC](https://forum.mautic.org/t/authorization-failed-with-the-error-message-array/10696/3 "2021-02-18T22:25:30Z")

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Anyone found any solution to this ?

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [February 20, 2021, 4:44pm UTC](https://forum.mautic.org/t/authorization-failed-with-the-error-message-array/10696/4 "2021-02-20T16:44:55Z")

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Hi are you also trying to use Instagram?

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**Author:** ![appsinvent](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/appsinvent/32/13786_2.png) [@appsinvent](https://forum.mautic.org/u/appsinvent)\
**Post date:** [February 20, 2021, 6:06pm UTC](https://forum.mautic.org/t/authorization-failed-with-the-error-message-array/10696/5 "2021-02-20T18:06:39Z")

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No, using suiteCRM integration.

Getting error `Authorization failed with the error message, 'Array'` .