# Authorizing joomla gets error 500

**URL:** <https://forum.mautic.org/t/authorizing-joomla-gets-error-500/5012>\
**Category:** General Discussion\
**Created:** [August 23, 2016, 9:16am UTC](https://forum.mautic.org/t/authorizing-joomla-gets-error-500/5012 "2016-08-23T09:16:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![chizuokagmail-com](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\
**Post date:** [August 23, 2016, 9:16am UTC](https://forum.mautic.org/t/authorizing-joomla-gets-error-500/5012/1 "2016-08-23T09:16:44Z")

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After i authorized the mautic plugin it led to this page with the error 500 msg.  
  
  
  
This was the link it went to: [http://vetece.com/administrator/?state=355e5f8031ac7447bb527f542079f6b6&code=ZmFlN2IyYzMwNjRmZGRkM2RhM2MxMjA4YjZhYWFkNzI0ZmU0NTFjMWQwNjlkY2I3YWFmNjU2ZDRkMDg0NTlhNQ](http://vetece.com/administrator/?state=355e5f8031ac7447bb527f542079f6b6&code=ZmFlN2IyYzMwNjRmZGRkM2RhM2MxMjA4YjZhYWFkNzI0ZmU0NTFjMWQwNjlkY2I3YWFmNjU2ZDRkMDg0NTlhNQ)  
  
  
  
I was using oAuth2.

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<div class="post-metadata">

**Author:** ![chizuokagmail-com](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\
**Post date:** [August 23, 2016, 9:16am UTC](https://forum.mautic.org/t/authorizing-joomla-gets-error-500/5012/2 "2016-08-23T09:16:44Z")

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After i authorized the mautic plugin it led to this page with the error 500 msg.

This was the link it went to: [http://vetece.com/administrator/?state=355e5f8031ac7447bb527f542079f6b6&code=ZmFlN2IyYzMwNjRmZGRkM2RhM2MxMjA4YjZhYWFkNzI0ZmU0NTFjMWQwNjlkY2I3YWFmNjU2ZDRkMDg0NTlhNQ](http://vetece.com/administrator/?state=355e5f8031ac7447bb527f542079f6b6&code=ZmFlN2IyYzMwNjRmZGRkM2RhM2MxMjA4YjZhYWFkNzI0ZmU0NTFjMWQwNjlkY2I3YWFmNjU2ZDRkMDg0NTlhNQ)

I was using oAuth2.

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [August 23, 2016, 1:54pm UTC](https://forum.mautic.org/t/authorizing-joomla-gets-error-500/5012/3 "2016-08-23T13:54:16Z")

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Hard to tell without the actual error message [https://mautic.org/docs/en/tips/troubleshooting.html](https://mautic.org/docs/en/tips/troubleshooting.html)