# Automatic follow up emails
**URL:** https://forum.mautic.org/t/automatic-follow-up-emails/4800
**Category:** Product Support
**Created:** [August 8, 2016, 11:47am UTC](https://forum.mautic.org/t/automatic-follow-up-emails/4800 "2016-08-08T11:47:04Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@AndreyYunisov](https://forum.mautic.org/u/AndreyYunisov)
#### Post date: [August 8, 2016, 11:47am UTC](https://forum.mautic.org/t/automatic-follow-up-emails/4800/1 "2016-08-08T11:47:04Z")
Hello all,
My name is Andrew and I respresent another famous open source project - bacula ([bacula.org](http://bacula.org) and [baculasystems.com](http://baculasystems.com)).
We are using Mautic to follow up with facebook leads that come automatically to our Sugar CRM. Using webhooks we integrated Sugar and Mautic, all our Facebook leads are going straight into Mautic now. However, we didn’t succeed in creating automatic follow up campaign (which should include several mails). Here are the campaign builder screenshots - [http://joxi.ru/DmBlDG8uNLV1XA](http://joxi.ru/DmBlDG8uNLV1XA), [http://joxi.ru/Grq1gwjsN5eO0r](http://joxi.ru/Grq1gwjsN5eO0r) and [http://joxi.ru/12MWjdzh4zVOYr](http://joxi.ru/12MWjdzh4zVOYr). What are we doing wrong?
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### Author:  [@AndreyYunisov](https://forum.mautic.org/u/AndreyYunisov)
#### Post date: [August 8, 2016, 11:47am UTC](https://forum.mautic.org/t/automatic-follow-up-emails/4800/2 "2016-08-08T11:47:04Z")
Hello all,
My name is Andrew and I respresent another famous open source project - bacula ([bacula.org](http://bacula.org) and [baculasystems.com](http://baculasystems.com)).
We are using Mautic to follow up with facebook leads that come automatically to our Sugar CRM. Using webhooks we integrated Sugar and Mautic, all our Facebook leads are going straight into Mautic now. However, we didn’t succeed in creating automatic follow up campaign (which should include several mails). Here are the campaign builder screenshots - [http://joxi.ru/DmBlDG8uNLV1XA](http://joxi.ru/DmBlDG8uNLV1XA), [http://joxi.ru/Grq1gwjsN5eO0r](http://joxi.ru/Grq1gwjsN5eO0r) and [http://joxi.ru/12MWjdzh4zVOYr](http://joxi.ru/12MWjdzh4zVOYr). What are we doing wrong?
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### Author:  [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [August 8, 2016, 1:25pm UTC](https://forum.mautic.org/t/automatic-follow-up-emails/4800/3 "2016-08-08T13:25:12Z")
@AndreyYunisov you set the cron jobs?
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### Author:  [@AndreyYunisov](https://forum.mautic.org/u/AndreyYunisov)
#### Post date: [August 8, 2016, 6:06pm UTC](https://forum.mautic.org/t/automatic-follow-up-emails/4800/4 "2016-08-08T18:06:34Z")
> [@14208:@ninjoan](#):
>
> @AndreyYunisov you set the cron jobs?
In terms of what?
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### Author:  [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [August 8, 2016, 8:04pm UTC](https://forum.mautic.org/t/automatic-follow-up-emails/4800/5 "2016-08-08T20:04:25Z")
If you don’t have the cronjob Mautic don’t going to work
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### Author:  [@AndreyYunisov](https://forum.mautic.org/u/AndreyYunisov)
#### Post date: [August 9, 2016, 6:54am UTC](https://forum.mautic.org/t/automatic-follow-up-emails/4800/6 "2016-08-09T06:54:46Z")
> [@14225:@ninjoan](#):
>
> If you don’t have the cronjob Mautic don’t going to work
Could you, please explain what cronjob do you mean?