# Automation emails not receiving in Gmail addresses
**URL:** https://forum.mautic.org/t/automation-emails-not-receiving-in-gmail-addresses/20500
**Category:** Product Support
**Created:** [August 15, 2021, 7:22pm UTC](https://forum.mautic.org/t/automation-emails-not-receiving-in-gmail-addresses/20500 "2021-08-15T19:22:13Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@webprosagency](https://forum.mautic.org/u/webprosagency)
#### Post date: [August 15, 2021, 7:22pm UTC](https://forum.mautic.org/t/automation-emails-not-receiving-in-gmail-addresses/20500/1 "2021-08-15T19:22:14Z")
I have an issue not receiving emails from automation in Gmail accounts only, I tried about 4 different gmail address and not receiving emails, the dashboard is telling me that they where send to crons are working fine, I can receive in any other domain email addresses ?
Thanks all
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [August 15, 2021, 10:14pm UTC](https://forum.mautic.org/t/automation-emails-not-receiving-in-gmail-addresses/20500/2 "2021-08-15T22:14:24Z")
Check spam
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### Author:  [@EJL](https://forum.mautic.org/u/EJL)
#### Post date: [August 16, 2021, 3:05pm UTC](https://forum.mautic.org/t/automation-emails-not-receiving-in-gmail-addresses/20500/3 "2021-08-16T15:05:09Z")
Are you queuing email or sending immediately? The email show “sent” as soon as they are spooled if you queue them. If so run **swiftmailer:spool:send** command
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### Author:  [@webprosagency](https://forum.mautic.org/u/webprosagency)
#### Post date: [August 17, 2021, 12:09am UTC](https://forum.mautic.org/t/automation-emails-not-receiving-in-gmail-addresses/20500/4 "2021-08-17T00:09:59Z")
Hello EJL
Thanks for getting back, I’m using: sending immediately
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### Author:  [@webprosagency](https://forum.mautic.org/u/webprosagency)
#### Post date: [August 17, 2021, 12:10am UTC](https://forum.mautic.org/t/automation-emails-not-receiving-in-gmail-addresses/20500/5 "2021-08-17T00:10:12Z")
Thanks already did that,
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [August 17, 2021, 7:21am UTC](https://forum.mautic.org/t/automation-emails-not-receiving-in-gmail-addresses/20500/6 "2021-08-17T07:21:11Z")
What SMTP are you using?
If you are using your own IP for sending and it is not warmed up, you might have been refused by Gmail before the spam filters. By certain SMTPs the SMTP response is not captured, so you would not see any results why you are not reaching the inbox. This answer would be something like “550 Your IP is blocked”.
Where can you see the response?
It depends on your SMTP. We need to know what you use in order to troubleshoot.
Regards:
Joey
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### Author:  [@webprosagency](https://forum.mautic.org/u/webprosagency)
#### Post date: [August 21, 2021, 7:53pm UTC](https://forum.mautic.org/t/automation-emails-not-receiving-in-gmail-addresses/20500/7 "2021-08-21T19:53:03Z")
Hi Joey thanks for the message !
I’m using other SMTP, not my own IP
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [August 24, 2021, 6:14am UTC](https://forum.mautic.org/t/automation-emails-not-receiving-in-gmail-addresses/20500/8 "2021-08-24T06:14:52Z")
Plz try to setup Google Postmaster tools and monitor your rep, that might give you an indication if Gmail blocked you.