# autozie could you help me setup mautic

**URL:** <https://forum.mautic.org/t/autozie-could-you-help-me-setup-mautic/7626>\
**Category:** Product Support\
**Created:** [February 21, 2017, 5:43pm UTC](https://forum.mautic.org/t/autozie-could-you-help-me-setup-mautic/7626 "2017-02-21T17:43:51Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![yavarpower](https://avatars.discourse-cdn.com/v4/letter/y/8e7dd6/32.png) [@yavarpower](https://forum.mautic.org/u/yavarpower)\
**Post date:** [February 21, 2017, 5:43pm UTC](https://forum.mautic.org/t/autozie-could-you-help-me-setup-mautic/7626/1 "2017-02-21T17:43:51Z")

</div>

Hey hi autozie could you help me setup mautic  
  
  
  
i spend hours but couldnt get it working and you were the 1 online  
  
please reply

---

<div class="post-metadata">

**Author:** ![yavarpower](https://avatars.discourse-cdn.com/v4/letter/y/8e7dd6/32.png) [@yavarpower](https://forum.mautic.org/u/yavarpower)\
**Post date:** [February 21, 2017, 5:43pm UTC](https://forum.mautic.org/t/autozie-could-you-help-me-setup-mautic/7626/2 "2017-02-21T17:43:51Z")

</div>

Hey hi autozie could you help me setup mautic

i spend hours but couldnt get it working and you were the 1 online  
please reply

---

<div class="post-metadata">

**Author:** ![autoize](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/autoize/32/105_2.png) [@autoize](https://forum.mautic.org/u/autoize)\
**Post date:** [February 21, 2017, 5:46pm UTC](https://forum.mautic.org/t/autozie-could-you-help-me-setup-mautic/7626/3 "2017-02-21T17:46:54Z")

</div>

Hi @yavarpower

What web host or cloud provider are you using?  
We provide Mautic Installation as a full service, but would be happy to answer any quick questions here also.  
[https://autoize.com/mautic-installation/](https://autoize.com/mautic-installation/)

Best regards,  
Jackie @ Mautic

---

<div class="post-metadata">

**Author:** ![yavarpower](https://avatars.discourse-cdn.com/v4/letter/y/8e7dd6/32.png) [@yavarpower](https://forum.mautic.org/u/yavarpower)\
**Post date:** [February 21, 2017, 5:52pm UTC](https://forum.mautic.org/t/autozie-could-you-help-me-setup-mautic/7626/4 "2017-02-21T17:52:27Z")

</div>

Hey Jackie,

I have installed mautic in my webhost

The crons job are set perfectly  
The test email is working only problem is the autroresponder is not working the emails are pending could you please help me

mautic directory

[http://email.yavarpower.com/](http://email.yavarpower.com/)

username :yavarpower  
password: 3h7VdZ6i6m

yavarpower/cpanel  
username :yavarpow  
password: 3h7VdZ6i6m

Regards.  
Yavar

---

<div class="post-metadata">

**Author:** ![autoize](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/autoize/32/105_2.png) [@autoize](https://forum.mautic.org/u/autoize)\
**Post date:** [February 21, 2017, 6:05pm UTC](https://forum.mautic.org/t/autozie-could-you-help-me-setup-mautic/7626/5 "2017-02-21T18:05:13Z")

</div>

The way you have set up your emails is as a Segment email.  
Segment emails are “one off” emails that only send once you add a Contact Segment to them and hit “Send”  
If you are trying to automate email sends such as with an Autoresponder, the email type you want is Template email - which can be included as part of a campaign inside the Campaign Builder.

You can get the emails sent out to your pending contacts by clicking on the email name and clicking “Send” in the top right hand corner.

Hope this helps! To do hands on work inside your instance or web host, our consulting rate is $99/hour (discounted by 20% for new clients).

Regards,  
Jackie @ Autoize

---

<div class="post-metadata">

**Author:** ![yavarpower](https://avatars.discourse-cdn.com/v4/letter/y/8e7dd6/32.png) [@yavarpower](https://forum.mautic.org/u/yavarpower)\
**Post date:** [February 21, 2017, 6:08pm UTC](https://forum.mautic.org/t/autozie-could-you-help-me-setup-mautic/7626/6 "2017-02-21T18:08:53Z")

</div>

Hey Jackie,

i would try this tomm and get back to you for sure if it does not work i will contact you

thank you

Regards,  
Yavar