# Avatar png

**URL:** <https://forum.mautic.org/t/avatar-png/16423>\
**Category:** Product Support\
**Created:** [October 4, 2020, 8:39am UTC](https://forum.mautic.org/t/avatar-png/16423 "2020-10-04T08:39:10Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![frankofno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/frankofno/32/3455_2.png) [@frankofno](https://forum.mautic.org/u/frankofno)\
**Post date:** [October 7, 2020, 6:50am UTC](https://forum.mautic.org/t/avatar-png/16423/9 "2020-10-07T06:50:02Z")

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ohh, I think it’s a firewall thing, port 80/443 needs to be open. It was restricted before to only my IP. Thanks for your time and input EJL 🙂

So the ip from [wp.com](http://wp.com) **192.0.78.24** must have access to port 80/443 and all is good.

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