# Blank installation page

**URL:** <https://forum.mautic.org/t/blank-installation-page/16091>\
**Category:** Mautic 3 - Install/Upgrade Support\
**Created:** [September 15, 2020, 9:49am UTC](https://forum.mautic.org/t/blank-installation-page/16091 "2020-09-15T09:49:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![frankofno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/frankofno/32/3455_2.png) [@frankofno](https://forum.mautic.org/u/frankofno)\
**Post date:** [September 15, 2020, 9:49am UTC](https://forum.mautic.org/t/blank-installation-page/16091/1 "2020-09-15T09:49:19Z")

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CentOS 8.2  
PHP 7.3.22 (cli)  
Mautic master file from github

After creating a complete fresh VPS with PHP \< 7.4 (since 7.4 is not supported yet by mautic) I ended up with a blank install page. The mautic favicon is visible in the tabbar of firefox but all I see is a blank page.

chmod 0755 permissions are granted to the mautic folder  
chown -R apache:apache /var/www/\*

was executed still I get a 500 code in the log. nothing else

_These errors are showing in the Mautic log_ :  
access.log  
[15/Sep/2020:11:19:30 +0200] “GET / HTTP/1.1” 500 - “-” "

error.log empty

_These errors are showing in the upgrade\_log.txt file (located in the root of your Mautic instance when an upgrade has been attempted - ensure you remove or redact any sensitive data such as domain names in the file path)_ :

**Your problem**  
empty / blank install page

_Steps I have tried to fix the problem_ :

---

<div class="post-metadata">

**Author:** ![frankofno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/frankofno/32/3455_2.png) [@frankofno](https://forum.mautic.org/u/frankofno)\
**Post date:** [September 15, 2020, 10:16am UTC](https://forum.mautic.org/t/blank-installation-page/16091/2 "2020-09-15T10:16:50Z")

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After downloading 3.1.0 it works now 🙂

Only little thing I noticed, an image seems to be missing on the installation screen:

 ![Screenshot 2020-09-15 at 12.18.49](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/b6a1f9d37aaf6cce5ca15353d86b16f229a30ed7.png)

> **[Release 3.1.0 · mautic/mautic](https://github.com/mautic/mautic/releases/tag/3.1.0)**
>
> Mautic 3.1: New beginnings 🌷
> Change Log (from 3.0.2)
> We're excited to release Mautic 3.1.0 today, which brings some much-requested features as well as an impressive amount of enhancements and bug f...