# Bounce Email via SNS email & API Dosent seems to work , any help is appreciated

**URL:** <https://forum.mautic.org/t/bounce-email-via-sns-email-api-dosent-seems-to-work-any-help-is-appreciated/18353>\
**Category:** Product Support\
**Created:** [February 27, 2021, 4:18pm UTC](https://forum.mautic.org/t/bounce-email-via-sns-email-api-dosent-seems-to-work-any-help-is-appreciated/18353 "2021-02-27T16:18:37Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [February 28, 2021, 5:20pm UTC](https://forum.mautic.org/t/bounce-email-via-sns-email-api-dosent-seems-to-work-any-help-is-appreciated/18353/2 "2021-02-28T17:20:54Z")

</div>

Hey,  
Are you using API or SMTP to connect?  
Maybe this helps:

> [@3.1.0: SES API working but not SNS (404 /worker/amazon/callback)](https://forum.mautic.org/t/3-1-0-ses-api-working-but-not-sns-404-worker-amazon-callback/15832/6):
>
> When you use the SES API you should use this endpoint mailer/amazon\_api/callback

---

_[View the full topic](https://forum.mautic.org/t/bounce-email-via-sns-email-api-dosent-seems-to-work-any-help-is-appreciated/18353)._