# Bounce management

**URL:** <https://forum.mautic.org/t/bounce-management/10163>\
**Category:** Product Support\
**Created:** [January 26, 2018, 3:20am UTC](https://forum.mautic.org/t/bounce-management/10163 "2018-01-26T03:20:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kumpelblase](https://avatars.discourse-cdn.com/v4/letter/k/aeb1de/32.png) [@kumpelblase](https://forum.mautic.org/u/kumpelblase)\
**Post date:** [January 26, 2018, 3:20am UTC](https://forum.mautic.org/t/bounce-management/10163/1 "2018-01-26T03:20:41Z")

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Hi all

I have a problem with the bounce management. If I set a `Custom return path (bounce) address` in the Email settings, the Bounced Emails are sent there. But if I configure an address in the `Monitored Inbox Settings`, I don’t get anymore bounce mails.  
The headers of the Emails look like this if a monitored inbox is configured:  
`Return-Path: <bounce+bounce_5a6ae13601789@gmx.ch>`, while bounce@gmx.ch is my Email which I configured as monitored. I’m suggesting the Return-Path address ist configured with VERP, but so the emails never come the bounce@gmx.ch. How can I fix this?

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [October 17, 2019, 4:34pm UTC](https://forum.mautic.org/t/bounce-management/10163/2 "2019-10-17T16:34:32Z")

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