# Bounces not being graphed

**URL:** https://forum.mautic.org/t/bounces-not-being-graphed/7759
**Category:** Product Support
**Created:** [March 2, 2017, 3:53pm UTC](https://forum.mautic.org/t/bounces-not-being-graphed/7759 "2017-03-02T15:53:37Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![ec\_seven](https://avatars.discourse-cdn.com/v4/letter/e/e19b73/32.png) [@ec\_seven](https://forum.mautic.org/u/ec_seven)
#### Post date: [March 2, 2017, 3:53pm UTC](https://forum.mautic.org/t/bounces-not-being-graphed/7759/1 "2017-03-02T15:53:37Z")

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Hi ![:)]( ":)")  
  
I have Mautic configured to send mail out via SES. SES is configured to send bounce notifications back to Mautic over HTTP (using /mailer/amazon/callback). This seems to be working - when I navigate to a contact with an incorrect e-mail address, I can see a “Do not contact” event in the Events list.  
  
  
  
I can also see a successful POST from Amazon shortly after the mail bounced.

Code:

54.240.197.111 - - [02/Mar/2017:13:46:08 +0000] "POST /mailer/amazon/callback HTTP/1.1" 200 325 "-" "Amazon Simple Notification Service Agent"

  
However, when I go to the channel that was used to send that message (in Channels \> Emails), the graph show all emails as having been sent successfully, with 0 bounces.  
  
Is it possible to make bounces from Mautic appear in the graph?  
  
Many thanks  
Elliott

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<div class="post-metadata">

### Author: ![ec\_seven](https://avatars.discourse-cdn.com/v4/letter/e/e19b73/32.png) [@ec\_seven](https://forum.mautic.org/u/ec_seven)
#### Post date: [March 2, 2017, 3:53pm UTC](https://forum.mautic.org/t/bounces-not-being-graphed/7759/2 "2017-03-02T15:53:37Z")

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Hi 🙂  
I have Mautic configured to send mail out via SES. SES is configured to send bounce notifications back to Mautic over HTTP (using /mailer/amazon/callback). This seems to be working - when I navigate to a contact with an incorrect e-mail address, I can see a “Do not contact” event in the Events list.

I can also see a successful POST from Amazon shortly after the mail bounced.

```auto
54.240.197.111 - - [02/Mar/2017:13:46:08 +0000] "POST /mailer/amazon/callback HTTP/1.1" 200 325 "-" "Amazon Simple Notification Service Agent"
```

However, when I go to the channel that was used to send that message (in Channels \> Emails), the graph show all emails as having been sent successfully, with 0 bounces.

Is it possible to make bounces from Mautic appear in the graph?

Many thanks  
Elliott

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<div class="post-metadata">

### Author: ![Karan\_Soekhram](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/karan_soekhram/32/4306_2.png) [@Karan\_Soekhram](https://forum.mautic.org/u/Karan_Soekhram)
#### Post date: [April 20, 2017, 7:36pm UTC](https://forum.mautic.org/t/bounces-not-being-graphed/7759/3 "2017-04-20T19:36:26Z")

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I have the same issue in my Mautic instance. Any solution available?