# Bounces not seen in email stats
**URL:** https://forum.mautic.org/t/bounces-not-seen-in-email-stats/10357
**Category:** Product Support
**Created:** [March 19, 2018, 7:55am UTC](https://forum.mautic.org/t/bounces-not-seen-in-email-stats/10357 "2018-03-19T07:55:03Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@jonas21](https://forum.mautic.org/u/jonas21)
#### Post date: [March 19, 2018, 7:55am UTC](https://forum.mautic.org/t/bounces-not-seen-in-email-stats/10357/1 "2018-03-19T07:55:03Z")
After sending an e-mail, the contacts that bounced are set to ‘do not contact’, but in the overview of the email stats (in the e-mail view), the bounces are not counted. Anyone has occured this problem?
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### Author:  [@bizcrony](https://forum.mautic.org/u/bizcrony)
#### Post date: [March 19, 2018, 12:31pm UTC](https://forum.mautic.org/t/bounces-not-seen-in-email-stats/10357/2 "2018-03-19T12:31:11Z")
@jonas have you created segment for that ?
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### Author:  [@jonas21](https://forum.mautic.org/u/jonas21)
#### Post date: [March 27, 2018, 8:24am UTC](https://forum.mautic.org/t/bounces-not-seen-in-email-stats/10357/3 "2018-03-27T08:24:13Z")
Yes and the contacts are uploaded in this segment.
But in the reports and email statistiscs, they aren’t shown.