# Broadcast emails were sent instantly ignoring the queue

**URL:** <https://forum.mautic.org/t/broadcast-emails-were-sent-instantly-ignoring-the-queue/21194>\
**Category:** Product Support\
**Created:** [October 8, 2021, 1:32pm UTC](https://forum.mautic.org/t/broadcast-emails-were-sent-instantly-ignoring-the-queue/21194 "2021-10-08T13:32:39Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mindeswx](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mindeswx/32/422_2.png) [@mindeswx](https://forum.mautic.org/u/mindeswx)\
**Post date:** [October 8, 2021, 1:32pm UTC](https://forum.mautic.org/t/broadcast-emails-were-sent-instantly-ignoring-the-queue/21194/1 "2021-10-08T13:32:39Z")

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**Your software**  
My Mautic version is: 4.1  
My PHP version is: 7.4.3  
My Database type and version is: MariaDb

**Your problem**  
My problem is:  
My mautic is set up to use the queue and not send more than 60 emails per day, HOWEVER I have created a new broadcast email for my freshly imported clients segment

 ![broadcast](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/4/4ccccd4efe620d2c332e1d8ffafc1cd1b7dc3d7a.png)  
and ran `mautic:broadcasts:send` on the server, guess what? **all 4K emails were sent out instantly!**  
most likely blacklisting my new server and domain… What did I do wrong?

![broadcastsss](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/2/273fd77d2646a9ed9b281d5f5a7498fecf8fab97.png)

 ![queue](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/ac35a5d7296606dffe0d4fb71413c517f3f2f5c9.png)

These errors are showing in the log:

Steps I have tried to fix the problem:

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<div class="post-metadata">

**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [October 8, 2021, 2:33pm UTC](https://forum.mautic.org/t/broadcast-emails-were-sent-instantly-ignoring-the-queue/21194/2 "2021-10-08T14:33:53Z")

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@mindeswx Check you mautic/var/spool directory. The emails queue there and are processed

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<div class="post-metadata">

**Author:** ![mindeswx](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mindeswx/32/422_2.png) [@mindeswx](https://forum.mautic.org/u/mindeswx)\
**Post date:** [October 10, 2021, 9:57am UTC](https://forum.mautic.org/t/broadcast-emails-were-sent-instantly-ignoring-the-queue/21194/3 "2021-10-10T09:57:26Z")

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the broadcasts messages were not being sent when using the mautic:broadcasts:send , so I followed a guide on troubleshooting the issue, and ran these commands (in the exact order) which resulted in all 4k mails sent out immediately  
mautic:segments:update  
mautic:campaigns:update  
mautic:campaigns:trigger  
mautic:broadcasts:send

This is my /var/spool dirrectory -  
 ![spool](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d42cb15f3325b12de00f20cb8001176ee3d4ebae.png)

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<div class="post-metadata">

**Author:** ![mindeswx](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mindeswx/32/422_2.png) [@mindeswx](https://forum.mautic.org/u/mindeswx)\
**Post date:** [October 10, 2021, 10:38am UTC](https://forum.mautic.org/t/broadcast-emails-were-sent-instantly-ignoring-the-queue/21194/4 "2021-10-10T10:38:36Z")

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ookay, so today I learned that **these commands just ignore the settings that are on the dasboard**  
mautic:broadcasts:send is going to send your emails immediately so beware!  
you MUST use it like this instead-

mautic:broadcasts:send --limit= **X**  
so in my scenario it is  
`* * * * * php7.4 /var/html/bin/console mautic:broadcasts:send --limit=1`  
this cron job would spool up **1** message every minutte.

This video really helped me understanding it, I think it should be pinned somewhere, really much better explained that mautic docs… **Kudos to Joey!**

[![](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/97e2e776c3a3881b387dcfc0c7809b2d55e67d45.jpeg "Mautic Cron Jobs - MMLagos October 2020") ](https://www.youtube.com/watch?v=bQ9WrgWNLVQ)