# Bulk Removal Bounce Tag

**URL:** <https://forum.mautic.org/t/bulk-removal-bounce-tag/7726>\
**Category:** General Discussion\
**Created:** [February 28, 2017, 9:37pm UTC](https://forum.mautic.org/t/bulk-removal-bounce-tag/7726 "2017-02-28T21:37:34Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![xenpanda](https://avatars.discourse-cdn.com/v4/letter/x/8edcca/32.png) [@xenpanda](https://forum.mautic.org/u/xenpanda)\
**Post date:** [February 28, 2017, 9:37pm UTC](https://forum.mautic.org/t/bulk-removal-bounce-tag/7726/1 "2017-02-28T21:37:34Z")

</div>

Is there no way to remove the bounced tag from emails in bulk?  
  
  
  
I am having issues with Amazon SES configuration and every email I am sending is being bounced. I had previously tested my configuration with my own email and it worked. When I sent the email to an entire segment everything bounced. Now I am left with having to remove the bounce tag one by one from each contact.  
  
  
  
I have searched and have not found another solution. I imagine this could be done via database, but I am surprised there isn’t another way in the UI. If I am missing something I would appreciate being pointed in the right direction.  
  
  
  
Thanks

---

<div class="post-metadata">

**Author:** ![xenpanda](https://avatars.discourse-cdn.com/v4/letter/x/8edcca/32.png) [@xenpanda](https://forum.mautic.org/u/xenpanda)\
**Post date:** [February 28, 2017, 9:37pm UTC](https://forum.mautic.org/t/bulk-removal-bounce-tag/7726/2 "2017-02-28T21:37:34Z")

</div>

Is there no way to remove the bounced tag from emails in bulk?

I am having issues with Amazon SES configuration and every email I am sending is being bounced. I had previously tested my configuration with my own email and it worked. When I sent the email to an entire segment everything bounced. Now I am left with having to remove the bounce tag one by one from each contact.

I have searched and have not found another solution. I imagine this could be done via database, but I am surprised there isn’t another way in the UI. If I am missing something I would appreciate being pointed in the right direction.

Thanks

---

<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [March 1, 2017, 1:14pm UTC](https://forum.mautic.org/t/bulk-removal-bounce-tag/7726/3 "2017-03-01T13:14:49Z")

</div>

You create a Campaign the contact source is a Segment and in the Campaign builder add the action removed tag and put the tag to be removed.
