# Bulk removal of "Do not contact" **URL:** \ **Category:** Product Support\ **Created:** [May 25, 2017, 8:37pm UTC](https://forum.mautic.org/t/bulk-removal-of-do-not-contact/8584 "2017-05-25T20:37:21Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![chenlev](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@chenlev](https://forum.mautic.org/u/chenlev)\ **Post date:** [May 25, 2017, 8:37pm UTC](https://forum.mautic.org/t/bulk-removal-of-do-not-contact/8584/1 "2017-05-25T20:37:21Z")
I accidentally marked (manually) people as “do not contact” using import Now I try to import the list with “do not contact” set to 0, but it has no effect Any help? Chen ---
**Author:** ![chenlev](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@chenlev](https://forum.mautic.org/u/chenlev)\ **Post date:** [May 25, 2017, 8:37pm UTC](https://forum.mautic.org/t/bulk-removal-of-do-not-contact/8584/2 "2017-05-25T20:37:21Z")
I accidentally marked (manually) people as “do not contact” using import Now I try to import the list with “do not contact” set to 0, but it has no effect Any help? Chen ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [May 26, 2017, 11:38pm UTC](https://forum.mautic.org/t/bulk-removal-of-do-not-contact/8584/3 "2017-05-26T23:38:53Z")
If you have self-hosted you have to work with database if you are in Mautic Cloud oh boy ---
**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\ **Post date:** [May 29, 2017, 12:03pm UTC](https://forum.mautic.org/t/bulk-removal-of-do-not-contact/8584/4 "2017-05-29T12:03:19Z")
[quote=23325:@ninjoan]if you are in Mautic Cloud oh boy[/quote] 😃 @chenlev: Is it an option to delete an re-import your contacts? ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [May 29, 2017, 12:25pm UTC](https://forum.mautic.org/t/bulk-removal-of-do-not-contact/8584/5 "2017-05-29T12:25:54Z")
contacts stay mark in the database as Do not contact. if you delete it using the Mautic GUI ---
**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\ **Post date:** [May 29, 2017, 12:27pm UTC](https://forum.mautic.org/t/bulk-removal-of-do-not-contact/8584/6 "2017-05-29T12:27:22Z")
Correct, of course not via database ---
**Author:** ![rsharma](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rsharma/32/10150_2.png) [@rsharma](https://forum.mautic.org/u/rsharma)\ **Post date:** [July 31, 2023, 7:46am UTC](https://forum.mautic.org/t/bulk-removal-of-do-not-contact/8584/7 "2023-07-31T07:46:01Z")
I’ve a similar question. How do I bulk remove ‘Do not Contact’ from a list of contacts in Mautic. Like, to bulk add ‘Do Not Contact’ to a list of contacts in Mautic there is this option ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/0/066bf65c5bc1555ac2828d7ef3f69c28f419f371.png) From here you can select up to 100 contacts and add the tag ‘Do Not Contact’, but how do I remove it in bulk, if let’s say I want to contact them after several months? ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [July 31, 2023, 8:05am UTC](https://forum.mautic.org/t/bulk-removal-of-do-not-contact/8584/8 "2023-07-31T08:05:33Z")
Sure, 1. make a segment with contacts with DNC 2. create a campaign with this segment 3. choose remove DNC action 4. publish and enjoy ---
**Author:** ![imog](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/imog/32/3813_2.png) [@imog](https://forum.mautic.org/u/imog)\ **Post date:** [January 10, 2025, 7:20am UTC](https://forum.mautic.org/t/bulk-removal-of-do-not-contact/8584/9 "2025-01-10T07:20:36Z")
@joeyk yes, your supposal would work, but it also removes ALL bounces, which is not always wanted. We recently had an issue with an mail-domain which returned a lot of false-positives. Now those are mixed with real bounces, and i only want to reset the wrong ones, which i know. So +1 for the requested feature in the bulk-dialog (could not be too hard to implement, or?) ---
**Author:** ![marcus42](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@marcus42](https://forum.mautic.org/u/marcus42)\ **Post date:** [January 10, 2025, 10:38am UTC](https://forum.mautic.org/t/bulk-removal-of-do-not-contact/8584/10 "2025-01-10T10:38:25Z")
You may either use SQL or the API to make this happen. We had a similar problem with one of our customers. And we ended up using both (SQL + API) in order to fix the problem.