# Cache or not saving content

**URL:** <https://forum.mautic.org/t/cache-or-not-saving-content/23427>\
**Category:** Product Support\
**Created:** [March 31, 2022, 8:29am UTC](https://forum.mautic.org/t/cache-or-not-saving-content/23427 "2022-03-31T08:29:06Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [March 31, 2022, 8:29am UTC](https://forum.mautic.org/t/cache-or-not-saving-content/23427/1 "2022-03-31T08:29:06Z")

</div>

Global issue with mautic, not really bad but just irritating : I change the content of an email in the back, then for 5-10 minutes I do somthing else such as creating assets and setting up campaign, then I go back on my email, it’s not saved. Also if it’s a save after some time I’m logged out, that means my content is gone too.

---

<div class="post-metadata">

**Author:** ![pierre\_a](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pierre_a/32/7031_2.png) [@pierre\_a](https://forum.mautic.org/u/pierre_a)\
**Post date:** [April 21, 2022, 6:00pm UTC](https://forum.mautic.org/t/cache-or-not-saving-content/23427/2 "2022-04-21T18:00:50Z")

</div>

Hello @zwf,

The best practice is to save your work as you go along in Mautic.  
Especially before the session expires (15 minutes by default).

Pierre

---

<div class="post-metadata">

**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [March 14, 2023, 8:52am UTC](https://forum.mautic.org/t/cache-or-not-saving-content/23427/4 "2023-03-14T08:52:00Z")

</div>

Hi, since version 4 is this fixed or something ?  
I know I should save but I am tired of losing content if I go back the 16th minute on the element.

---

<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [March 14, 2023, 8:57am UTC](https://forum.mautic.org/t/cache-or-not-saving-content/23427/5 "2023-03-14T08:57:01Z")

</div>

Or something.  
This doesn’t happen if your php settings support longer sessions.  
[How to change PHP session timeout - Mazer.dev](https://mazer.dev/en/php/posts/how-to-change-php-session-timeout/#:~:text=Typically%20the%20default%20PHP%20session,the%20default%20to%20something%20else).

---

<div class="post-metadata">

**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [March 14, 2023, 9:00am UTC](https://forum.mautic.org/t/cache-or-not-saving-content/23427/6 "2023-03-14T09:00:43Z")

</div>

Ok, I’ll see if we can change this.

I also had Token issue that doesn’t save my email even after a few minutes.

---

<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [March 14, 2023, 9:11am UTC](https://forum.mautic.org/t/cache-or-not-saving-content/23427/7 "2023-03-14T09:11:54Z")

</div>

That sounds like serious capacity issue.  
Is it s shared hosting?  
Do you use cpanel?

---

<div class="post-metadata">

**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [April 4, 2023, 8:40am UTC](https://forum.mautic.org/t/cache-or-not-saving-content/23427/8 "2023-04-04T08:40:27Z")

</div>

No idea.

I also have this bug sometimes within a minute and note after a save 10/15 min after being logged in…