# Callback URL settings

**URL:** https://forum.mautic.org/t/callback-url-settings/5440
**Category:** General Discussion
**Created:** [September 23, 2016, 12:53pm UTC](https://forum.mautic.org/t/callback-url-settings/5440 "2016-09-23T12:53:04Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![marzio](https://avatars.discourse-cdn.com/v4/letter/m/ed655f/32.png) [@marzio](https://forum.mautic.org/u/marzio)
#### Post date: [September 23, 2016, 12:53pm UTC](https://forum.mautic.org/t/callback-url-settings/5440/1 "2016-09-23T12:53:04Z")

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Hello ninjoan,  
  
  
  
do you know if it’s possible to let mautic process bounces and complaints using a callback URL? I’m using elastic email to send emails.  
  
  
  
I’m using a hosted mautic instance

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<div class="post-metadata">

### Author: ![marzio](https://avatars.discourse-cdn.com/v4/letter/m/ed655f/32.png) [@marzio](https://forum.mautic.org/u/marzio)
#### Post date: [September 23, 2016, 12:53pm UTC](https://forum.mautic.org/t/callback-url-settings/5440/2 "2016-09-23T12:53:04Z")

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Hello ninjoan,

do you know if it’s possible to let mautic process bounces and complaints using a callback URL? I’m using elastic email to send emails.

I’m using a hosted mautic instance